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Desert Online General Trading LLC

Dubai, United Arab Emirates

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Q: How come I can only change the code one the right hand lock?

I found it a bit tricky to set the code and had to remove some of black material at the back of the locks. There was a small hole behind each of the locks which was supposed to give access to the lever for setting the code but I found this hole to be much too small. Having exposed the lever I followed the instructions as supplied and successfully set the two codes. I then repaired the backs of the locks with black duct tape. By the way, the instructions were in very tiny print which I found I had to magnify before use. In Step 1 you are told that when you open the case you will see the change lever extending from the body of the lock. I didn't see the change lever until I removed some of the black material behind the lock. I don't know if this is in any way helpful.

Q: How do you unlock it?

The briefcase has two combination locks. One either side of the case. The correct combination number that is set will unlock the combination setting. As standard the briefcase is set to "000" on both combination dials when it is new.

Q: my right lock wont open. how do i reset my code?

Sorry but you have to open the case to reset code. Have he’d a go at 000.

Q: Can it fit a 15.6 inch laptop?

The internal dimensions of the attache case are 43 x 30 x 7.5cm. We suggest that you check the size of your laptop to ensure it will fit inside correctly. Note there is no padded protection inside the attache case. We suggest that you place a laptop into a sleeve of somesort, but please check dimensions including the sleeve to ensure it will fit into the briefcase compartment size of 43 x 30 x 7.5cm.

Product ID: 48886268

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Have a Question? See What Others Asked

How come I can only change the code one the right hand lock?

How do you unlock it?

my right lock wont open. how do i reset my code?

Can it fit a 15.6 inch laptop?

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews