Why can't the mobile phone connect to the DrivePro Body (DPB) with a Type-C interface using the USB-C to C cable?

If your phone can't detect the DPB via USB-C to C cable, check these: 1) Make sure the DPB is fully charged; low battery may block connection. 2) Use a USB-C cable that supports both charging and data transfer.

How Electronic Image Stabilization (EIS) affects image quality

EIS may reduce image quality by narrowing the field of view and lowering brightness. In low-light or infrared conditions, it's recommended to turn off EIS for better performance.

How can I have a better experience with GPS positioning before using DrivePro Body 40 camera for the first time?

To improve GPS on DPB40/70, pair the camera with the DrivePro Body App via Bluetooth/Wi-Fi to sync EPO data. Then, connect to a PC with a 3.5mm USB cable, open DrivePro Body Toolbox, and sync the time for better GPS accuracy.

What should I do if I forget the password of my DrivePro Body camera?

Connect your DrivePro Body to a computer and open the Toolbox. After 5 incorrect password attempts, click "Forgot Password" to erase all data, reset settings, and remove the original password.

Why is the actual storage capacity of DPB slightly less than the volume specified on the product's package?

Due to different calculations, computers show less capacity than stated. Computers use 1GB = 1,073,741,824 bytes, so a 16GB drive shows about 14.90GB. Some space is also reserved for firmware or system data. This is normal and doesn't affect usage.

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Transcend 128GB 1440P QHD Police Body Camera STARVIS 2 Sensor IP68 Weatherproof Body Worn Camera w/Electric Image Stabilization,Night Vision,WiFi,Bluetooth,GPS, Law Enforcement,Delivery-TS128GDPB40A

Transcend 128GB 1440P QHD Police Body Camera STARVIS 2 Sensor IP68 Weatherproof Body Worn Camera w/Electric Image Stabilization,Night Vision,WiFi,Bluetooth,GPS, Law Enforcement,Delivery-TS128GDPB40A

Product ID: 693596066

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Details

Recommended uses for product
Law personnel
Brand
Transcend
Model name
TS128GDPB40A
Connectivity technology
Bluetooth USB
Special feature
Anti-Shake

🌙Infrared Night Vision LEDs

💧IP68 Waterproof & Dustproof

📸2K QHD 1440P @ 60fps

Description

🎥 Capture Every Moment, Rain or Shine — Stay Ahead with Transcend!

UNSTOPPABLE NIGHT VISION - Four infrared LEDs ensure your recordings stay sharp and detailed even in total darkness.
PRECISION LOCATION TAGGING - Built-in GPS/GLONASS geo-tags every clip, giving you exact route and event tracking for undeniable evidence.
BUILT TO BRAVE THE ELEMENTS - IP68-rated rugged design and military-grade drop resistance keep your camera working in any environment.
ALL DAY POWER FOR LONG SHIFTS - Up to 11 hours of continuous recording means no critical moment goes undocumented.
CRYSTAL CLEAR 2 K VIDEO CAPTURE - Experience ultra-smooth 60fps footage with Sony STARVIS 2 sensor for unmatched clarity day or night.

The Transcend DrivePro Body 40 is a professional-grade body camera featuring a Sony STARVIS 2 sensor that records stunning 2K QHD video at 60fps. Equipped with infrared LEDs for night vision and an IP68 rating, it delivers reliable performance in all conditions. With up to 11 hours of battery life and built-in GPS/GLONASS for precise location tracking, this rugged device is engineered for law enforcement and security professionals who demand uncompromising evidence capture.

Specifications

Indoor/Outdoor usage	Outdoor
Compatible devices	Laptop, Smartphone
Power source	Battery Powered
Video capture resolution	1440p
Colour	Black
Number of items	1
Included components	/ USB Type-C to Type-A cable, 360° rotatable clip, Camera Body, USB Type-C to Type-C cable, Velcro holder
Wireless communication technology	Bluetooth
Effective video resolution	2.21
Viewing angle	130 Degrees
Item dimensions L x W x H	28 x 52 x 96 millimetres
Water resistance level	Water Resistant
Package Dimensions L x W x H	12.3 x 12.2 x 7.4 centimetres
Package Weight	0.32 Kilograms
Product Dimensions L x W x H	28 x 52 x 96 millimetres
Item Weight	135 Grams
Has image stabilisation	Yes
Max Focal Length	120 Millimetres
Min Focal Length	90 Millimetres
Part number	TS128GDPB40A
Size	128GB, Type-C with EIS
Style	128GB, Type-C with EIS
Guaranteed software updates until	unknown

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