L'Oreal Paris Excellence Creme Hair Color, 6 Light Brown

I purchased two L’Oréal Paris Excellence hair dyes at the same time in two different shades: 6.11 and 6. The shade 6 arrived later, so I decided to use the darker shade 6.11 first. I followed all the instructions in the box, including washing my hair with the shampoo provided. However, after rinsing and drying, my hair remained grey and the dye did not give the expected coverage/result. I’m very disappointed, especially given the advertising and the results shown on the packaging.

Failed to get the hair coloured , but you can’t return

It feels like something has changed. My hair feels dryer, falling out more and it’s not completely covering grays. Despite being careful to make sure every area is covered. Looks like the mixture is completely on every spot. Yet, when it’s washed out, the gray still shows in spots like the sides. Luckily, at least when first colored, they tend to blend a bit more, but it’s frustrating. Also seems to start showing roots within about 2 weeks and I don’t wash my hair every day. Used to be my favorite product, but I’ve started looking at other options.

This is my preferred brand. Nothing noteworthy to write about. Box is always hard to open due to the tape on the top. I always have to get a knife to slice the tape as it otherwise, won't come loose.

I have medium dark brown hair and love the way this color lightens it up and covers my gray. It also seems to make my hair feel a little healthier. Which is so weird because usually when I dye my hair, it dries it out terribly. So I will definitely be buying this again.

Have used this for many years and have repurchased many times. Covers grays. Makes hair really soft.