EcoTank Pro ET-16650 Wireless Wide-Format Color All-in-One Supertank Printer with Scanner, Copier, Fax and Ethernet, White

I have seen reviews complaining of lines down the paper. I had this initially and then did the intensive alignment calibration. It's best to run it a couple of times to really fine tune it. I have not had any issues since. The complaint of having to load 13 x 18 paper from the manual load is true and could be a nuisance for people needing to print that size often. Overall I really like the printer and have not had any wireless connection issues like my old brother printer.

So Far, looking good .... works well with all my gadgets....print quality and speed very acceptable....lets see how long it will lasts.

Let's start with quality of shipping. Incredibly well packaged and prepared for shipment. Lots of Styrofoam, blue tape hermetically sealed ink bottles, etc. Needed to say all claim in great condition. Setup manual was ok, but a manual on how to actually use the printer would be useful. Printer is very well designed and put together. Nothing cut short to use this for routine printing as well as the 11x17 capability which can be done on both of the printer trays if needed. The ink bottles are well designed. I remember back in the day with ink bottles that were very easy to spill. Not these. Well engineered. Well done Epson.

I purchased this printer in December 31, 2023. I used OEM ink to top off my printer as the ink that came with the printer was getting low. In mid December 2024, I did a nozzle check and saw that the Cyan was not printing except for a few segments. I did 20+ cleans, and even a power clean with no results. I contacted EPSON and they stated since the printer was still under warranty they would replace it. They asked for pictures of the ink lines and asked that I call back immediately after submitting the data. When I called back they declined my warranty because the ink tubes were colored (except the black). After speaking to a local Epson repair shop, they said the ink system on some of these models fails to draw the ink correctly and doesn't feed the print head. After the denial, I ordered some cheap ink and a print head cleaning kit. Cleaned the print head, recharged the head and still no cyan, but all the other colors worked for a while. Now nothing. It's just an overpriced scanner. Update February 2025. I found a company that sells new printhead and ordered a new one. I also bought new ink dampers just in case. Primed ink and ran a power clean. It prints perfect again. New printhead was over $400 and dampers were $50. Still a one star for bad warranty experience. I'm still using the cheap ink that was in the system.

My printer doesn't print pages straight. I use this for sublimation and have ZERO issues with the print quality, however when the print comes out, it is a little crooked. I contacted Epson and first of all, their support personnel have zero clue on the product they are supporting. They keep going back to quality troubleshooting and that is not the issue. They refused warranty work because I am using it for sublimation and again, I have no issues with the quality but want the print to come straight. Anyways, lack of product knowledge, customer service is outsourced to Philippines so there was some slight language barrier, but the worst part is that they tricked me to take photos of inside of the printer so that they could say that I wasn't using genuine epson ink and that the warranty was invalid. I just wanted the print to come out straight... that's it.