Crompton Sea Sapphira 1200 mm Ultra High Speed 3 Blade Ceiling Fan (Lustre Brown, Pack of 1)

The best quality ceiling fan ever, with good performance.

Excellent fan

Good quality with worthy of money

Its good in everyway

Very low quality

May be good for smaller rooms like 12x12 ft or less. For larger rooms you would need a larger sized fan. The fan moves very fast but you can feel the full breeze of air blowing only if you sit under it.

Value for money nice product

So, I purchased this fan about a year ago. It was working well, although the air distribution wasn't great, it was somewhat satisfactory. The real problem started two weeks ago when it stopped working. I heard a strange sound when I turned on the fan, and it emitted a burning smell. I immediately turned it off, but it seemed the fan had gotten fried. I then called customer service and logged a complaint for a service call. To my surprise, I received multiple calls from local technicians asking about the issue and my location. I explained everything, but they weren't sure which service circle my area fell under, so I provided the name of the nearest town. They then said a different team handled complaints for that location and would transfer the call. As promised, I received another call, and they again asked about the location and issue, assuring me that someone would attend to the complaint. However, no one showed up even after a week, and I didn't receive any further calls. Today, I received a WhatsApp message stating that my complaint was closed because I was unreachable. I'm extremely disappointed in Crompton's customer service - it feels like they're not taking their customers' issues seriously. A faulty product and poor after-sales support? Not what I expected from a brand like Crompton.