SuperHandy Utility Service Cart Power Wagon Wheelbarrow Electric 48V DC Powered 660Lbs Load and 1000Lbs+ Hauling Capacity Farm and Garden All Purpose Modular Cargo Bed

Cart was delivered in an undamaged box at 1:05 pm and I was using it at 2pm. No damage to cart at all and it went together very quickly without any issues, instructions are very clear for those with common sense. First thing I did was start charging the batteries (it came with 2) and the first one was charged halfway through assembly and the other finished charging shortly after I finished assembly. Cart is well made where it counts, the frame, axle, motor etc are solidly built and I believe the axle is the same used in golf carts because it looks similar to the axle in mine.. Dual rear wheels was my reasoning behind purchasing this particular model and I’m glad I spent the extra money, after running the cart with a load all over my yard in tight spaces where I dreaded using a wheelbarrow, the cart turned and handled the slopes and terrain with stability and ease. This cart does not take off quickly (I like that) but picks up speed after 3 or 4 feet of acceleration, it moves slower with a load (expected) and is very easy to control with the thumb throttle which is variable speed. The cart utilizes the electric motor as a brake and stops as soon as I release the throttle, it did not roll down my slopes or anywhere it was stopped containing a load. As a handicapped person I absolutely love this cart on day one and hope it last with a little care, I had a extra lightweight grill cover that fit the cart so it should stay clean and dry if I leave it outdoors. After reading some negative reviews I can see where several people have assembled their carts incorrectly causing their problems, I honestly assembled two wrong nuts in the wrong locations and put the sides on incorrectly but figured that out quickly enough and fixed them within 5 minutes. ONLY ISSUE: 2 of the nylon nuts were missing the nylon inside of them, I had extra nylon nuts in my toolbox and took care of that. There is a clicking sound from the front when the cart is moving, that turned out to be the washers on the removable tilt bed pins that hold the flatbed on the frame. Not a manufacturer issue but I’m going to purchase a few rubber washers to put in between the washers so they don’t vibrate or rattle. I added extra zip ties to every cable to make sure I avoid snagging the control cables when using the cart, other than that the cart is a dream come true and I’m now looking forward to catching up on work around the house.

Be careful reading thru the Amazon reviews here, they are for a combination of different products, some are for the three wheeled cart, most are for the 4 wheeled lithium ion battery powered carts, and some are for the lead acid battery carts, which is the one I got. I did not know that there are different versions and assumed that what I was ordering had the removable batteries. At this point I don’t see how I would ever be able to send this back so I will just hope for the best. Looking back at the product description, there is no mention of battery type or model number. Putting this equipment together was quite a project. The shipping package was heavy! I could barely nudge it so I deconstructed it in place in my garage, 71 year old grandma here. It took me a couple of sessions over two days to get this done, reading and rereading the sparse installation guide and searching for help on the internet (I didn’t find much of use) and taking some sanity breaks to ponder. I am a total neophyte when it comes to building these kinds of equipment so what is obvious to seasoned users was not to me and I feel that the instruction guide included needs to be more explicit and detailed. I expected more from a US company. Here are some of my tips in an attempt to pay it forward to others like me who buy this product. I sliced the sides of the box to open it up then unpacked it layer by layer. All the hardware is bundled together in a plastic bag so I sorted thru them, identifying each piece as outlined in the guide. There are a bunch of bolts, all the same size but some slightly longer than others. I frustratingly got stuck at step 1 of the instructions. It says to remove the M14 nut, then you will put the big wheel on and replace the nut and insert a cotter pin. There was no M14 nut in the bag of hardware, there were only the ones already screwed onto the end of the axle, but it was covered by thick rubber that appeared to be molded on so the nut was wedged in there tightly (see pic). The rubber looks like what you would use on the bottom of metal table legs so I wasnt sure if it would be needed down the line. I sent a message to the help desk but of course it was Friday and they wouldn’t respond until Monday soonest (I still haven’t heard back). Turns out that I didn’t need the rubber cover so I ended up slicing it open to retrieve the nut. Next you put the wheel on and now you have to slide a metal keylock in. I couldn’t figure out where and how the little metal piece is supposed to “slide” in. While taking one of my sanity breaks I noticed that the axle on the other side had a line going down it, of course the side I started with had the line facing down towards the ground. So you line up this little trough on the axle with a tiny cutout on the wheel and when you have it lined up exactly right, the keylock piece slides right in. Now you put that M14 nut back on far enough to expose the hole for the cotter pin. I understand the concept of a cotter pin but have never had the occasion to actually use one. It slid right in but also fell right out and nowhere did the instructions say how to make it stay in place so I used pliers to bend the ends. If this is not right, someone please tell me. The rest of the build went fine and I could figure it out even though the instructions were lacking. I did refer to the guide to tell me which bolts to use at each point. I used a 1/2” wrench and a rachet socket wrench when there was enough clearance, and a rubber mallet here and there. I finally had something that looked like the picture. There was no power so I plugged it in to charge, nowhere in the instructions did it mention anything about needing to fiddle with the battery and it was securely screwed down in a metal box looking like it shouldn’t be messed with. After several hours it still wouldn’t power on so I opened up the battery housing to take a look, only to find a bunch of cables all unhooked (see pic). This actually makes sense since the item was being shipped but there was no mention of this condition anywhere, much less directions on how to hook them up. I ended up using the short cables to connect red to black, then the longer cables on the top piece connected red to red, black to black. Hallelujah this worked. I took the cart on a maiden voyage, taking my trash can up my long steep driveway to the road, this is the reason why I bought this. There is still a learning curve here but it is now usable. One wheel seems to keep sliding, my thought here is to check to make sure both wheels are inflated optimally. And coming back down the driveway, the cart wanted to roll away from me because there are no brakes. And I will need some kind of ramp to easily get my trash cans into the cart. Overall, this appears to be a solidly engineered product. I am cautiously optimistic, only time will tell.

Instructions were poor, but not a problem as assembly was pretty straight forward. Only a couple quick head scratches to figure out which side of a part went where. This is plenty heavy duty for its intended purpose and should last a very long time, but it is not overbuilt, and likely won't handle much over 600 pounds. The go lever can be slapped all the way down, but the cart will still pick up speed very gently. Full speed on flat ground is a brisk walk, but it will slow a bit up hills, and speed up a bit down hills (if the throttle is kept full on). The two batteries are switched so that only one is being used at a time. When it is discharged, a flick of a switch between the batteries will then use the other battery. A nearby switch in the battery case is the master switch, but another switch on the throttle will turn off the throttle and battery gauge (perhaps just some added safety against unwanted throttle?). It is handling chores on my 9 acre high desert rock scape that has many ups and downs. It won't quite climb the steepest where simply walking must be done carefully to avoid slipping, as such hills just get wheel slippage, even on hard-pack ground with a few hundred pounds of large rocks being moved. I got this to help where my heavy duty double wheel wheelbarrow was just too difficult to maneuver or push up hills. This cart is perfect for my needs (I have ways around all the steepest climbs!).

I have had this for a month, worked perfect at the beginning. It started not working correctly and won’t hold a charge. I have contacted the manufacturer and Amazon with no results. Very disappointed