Question 1

I have three kids in three different rooms. Would they each be able to have one, and will my phone/iwatch detect which room the cries are coming from?

Accepted Answer

Hi there,

Thanks for the query! You may pair up to 5 Cubos to one account, switch between feeds for different cameras, and receive alerts from multiple Cubo cameras on the same mobile device.

By naming each camera corresponding to each of your kid's name, once you get an alert, you will be able to tell whose it coming from.

Hope this helps!

Best,
Cubo Team

Question 2

Hello there!. can i please get confirmation the voltage input is input:100-240vac/50-60hz?  thanks!

Accepted Answer

Hi Pablo,

Thanks for reaching out!

Cubo's plug adapter supports 100v to 240v so that you can still have Cubo watch over your baby when traveling. :)

Hope this helps! Please feel free to let us know if you have any other inquiries.

Warmly,
Cubo Team

Question 3

How does the cubo ai plus work without a subscription? Is the subscription service essentially like cloud storage for video clips and sleep reports?

Accepted Answer

Hi there,

Thanks for taking the time to write to us here at Cubo. I am happy to assist you!

Our Cubo Ai Premium is totally an optional service feature. Your Cubo Ai or Cubo Ai Plus would totally work fine as advertised even without the premium subscription. Also, the subscription service would cover a 30-Day Sleep Analytics Report, a 30-Day Moments Wall Photo Storage, an 18-Hour Playback Recording, and a Notification Event Downloading.

However, we'd like to emphasize that purchasing a Cubo Ai Plus comes with a FREE 1-Year Subscription to Cubo Ai Premium. We are doing this because we'd like you to get to have a maximized, "upgraded" experience with your Cubo Ai Plus with the enhancement of some of its best features.

I hope this helps! Let us know if you have other questions and concerns. We are always happy to help!

Be well and have a great day ahead!

Best regards,
Josh from Cubo Team

Question 4

Is the shipping really 3-5 weeks?

Accepted Answer

Hi there,

Thank you for reaching out.

The estimated shipping time for Cubo  is 5-7 business days as stated on our website. (Please note due to COVID-19, you may experience some shipping delays up to 14-21 business days.)

Our first batch of shipment is nearly sold out due to high demand. Our team will try their best to get the shipments delivered before early September. You'll also receive a shipping update email once Cubo is on its way. We're sorry for the hassle. Thanks again for your love and support for Cubo!

Please let us know if there's any other inquiries! We're happy to help!

Best regards,
Josh at Cubo Team

Color	White
Compatible with	baby monitor
Weight	220 g
Material Type	Plastic
Features	night vision
Batteries Included?	No
Description Pile	Lithium-Ion
Brand	CüboAi
Manufacturer	Yun Yun AI Baby Camera Co., Ltd
Item model number	000-CUANEU-00
Product Dimensions	44 x 14.5 x 35.5 cm; 219.99 g
ASIN	B08C4Y8S17

Cubo AI Smart Baby Monitor and 3 Supports | WiFi Camera Night Vision 1080P HD with AI Alerts for Baby Safety, Sleep Analysis, Two-Way Audio | iOS, Android

Details

Description

Specifications

Have a Question? See What Others Asked

Reviews

Common Questions

About Us

Customer Services

Customer Support

Regional Access

Legal & Policies

Social

Get the App