Waterdrop AP431 AP430SS Whole House Scale Inhibitor Filter, Heater Softener System, Prevent Scale Build Up On Hot Water Heaters, Pipes and Boilers

Re-doing my product review , after a failed attempt to make this item work , I made a " bad " review on this item , after posting it here , I got an email from Kimberly from Customer Service to let me know she could send me a new filter set up If I would give them an other chance , I said yes , next day or two I had a new box with a new filter set up , I got really impress by the way they wanted to make things right about their product , so After few days , I finally got to do another set up with the filter on the new tankless water heater in my house , set up was easy this time after Kimberly gave me some pointers of what I should do this time in order to not have a leak , I fallow her instructions and I am happy to say that the system works as advertised ! No leaks and I am really happy that the new set up works perfectly ! Thanks to Kimberly for her time and effort to make things right on their product . Recommend it 100% !

Update: I was able to get in contact with their customer service. They sent me a new unit which arrived in a couple of days. Installed exactly the same way as I tried with the first one, but no leaks this time! I'm not sure why there's some issues with these units. It looks like other reviewers had issues too but they were also fixed with a new unit. Thank you waterdrop customer service! I installed the whole house scale inhibitor filter, but unfortunately it's leaking. I've clamped the fittings, but unfortunately water leaks from the waterdrop unit. I haven't had luck reaching customer support leaving a review here as that seems to have worked for others.

Once you get the bugger in, works great. If you have a fridge like mine, you understand the annoyance of changing the filter. For mine you have to lay on the floor (literally!) and don't forget to take a pair of pliers down with you because you'll never turn that bugger without them. Then change it out and put the fridge back together (I have to remove the baseboard thing). After you do all that you are sooo happy that this filter lasts a looong time! I don't bother with setting the calendar, I can taste the change in the water when I need to replace it.

Good does what it’s supposed to do

Easy to install

This scale inhibitor has a major defective flaw. It leaks. I've been plumbing my whole life and it is rare that any part of a job needs to be taken apart to fix a leak in the job. This job had two leaks. Two of them. Both on the T connection of this scale inhibitor. I wrapped the nipples with several wraps of a quality teflon tape and both of them are leaking. I swear I wish manufacturers would test their items before they sell them. I don't know if this leak can be stopped because the thing has been wrapped with plenty of teflon tape. I will take it apart and see if more will fix it. If it doesn't, this will be returned for something that works. It's not like I don't know what I'm doing either. I soldered over ten seperate joints and had twelve other screw together fittings on this tankless water heater install. This company's T fitting leaked on both sides. Both of them. I am so pissed right now.

Todas las descripciones como se establecen, fácil de instalar.

The system may be effective in areas with lower levels of hard water; however, in my location it did not provide any noticeable improvement. While the concept shows potential, results appear to depend heavily on local water conditions. Update The vendor contacted me about working on finding a solution to my problem. They are quick on answering any questions you have and are easy to work with.

Works the same as the 3M for less money. I was a bit disappointed in the finish quality (mostly the markings) of the stainless fitting, but it's cast stainless so I probably had too high of expectations. Would definitely buy this one again.

As others have mentioned on the side female threads they need a lot Teflon tape on the input fittings or it will leak trying with about six raps Nope still leaks, 10 - 12 which is over kill but hey no more leak I guess its because of the stainless steel fitting which is way harder metal than brass other than that the cartridge screws on good just be careful slowly threading it so you don’t cross thread the soft plastic Time will tell if it actually fixed the hard water issue

Seems to be working, only complaint I have is the same as others the pipe fittings leak if you don’t put 10 wraps of tape on them. Other than that it’s good.

Our water is very hard (40 grains) and this didn’t help the mineral build up, especially in our kettle.

I have only had it one day so I don't know yet how well it decreases scale formation. Time will tell. I do have an installation tip for you though. Make sure your ¾" NPT connections are super, duper tight before you button up the installation otherwise you'll be tearing it apart to retighten. I made it appropriately tight for ¾" but it leaked on both ends. I cut one end to be able to spin the tee and tightened both ends 2 more turns, which was well beyond what is normal for ¾" and it still leaked. I cut in again and tightened them both until they were basically bottomed right out and it finally held. It almost makes me wish I had used thread dope in addition to the teflon tape but this is for drinking water. Save yourself the headache and make sure it is freaking tight. Edit: Had it two days now. It still leaks but very slowly. One drop every two and a half minutes. I cannot get it any tighter. There are no threads left. I have changed my rating to one star. I'm going to have to buy something else. Edit #2: Waterdrop contacted me, presumably because of my review. They were good enough to refund the full purchase price so I will once again change my rating, this time to three stars from one. The tee didn't do any better but the company did. I have an idea for them that might reduce the number of bad reviews they get due to leaks caused by improperly cut NPT threads. I think they should find a good supply of quality ½" to ¾" brass bushings that are properly threaded to industry standard and sweat them into the tee (ie: solder). Most people will be installing the tee into a ½" system anyway. The rest can use an adapter if needed. The solder will seal the poorly cut ¾" threads and the quality brass bushing will not leak on the ½" threads.