MAIRDI Phone Headset RJ9 Call Center Headset with Noise Cancelling Mic With Extra 3.5mm Connetor for Mobiles Compatible with Avaya Nortel Aastra Toshiba Phone

I wanted a headset for my desk at work as I tend to be on my landline frequently, and was experiencing neck pain when resting my phone on my shoulder and typing at the same time. I have a Mitel Superset 4025 telephone, and purchased this headset because my telephone model was listed as compatible. This particular headset had great reviews compared to the previous one that I purchased which had a 3 star rating and was less expensive than this one. I returned it to the seller because it stopped working after only 4 weeks of use. After installing this headset, I found that no one on the other end of the line could hear me, and assumed it was a microphone issue. I contacted Mairdi, and they promptly found the solution to my headset issue. It turns out that I needed a different adapter than what was originally sent. The adapter arrived within a week of identifying the issue and now the headset works great - it's comfortable, functional, and very clear in sound and speech. I would have given this product 4 stars based on the initial issue, but Mairdi's customer service was so efficient that I will give them 5.

I bought it for business phone call with clients. working well, sounds quality pretty much better than my expected.

comfortable headset - you can hear clearly and eliminates background noise

Pro: Sound is pretty good. I have the duo model and usually keep one side displaced so I can hear ambient sound, but it is very handy to have both ears available if the caller is unclear. Con: Callers always complain that they can’t hear me until the mic is within a cm of my lips. I wish the mic had stronger audio pickup. No mute or volume function, but better than a handset. Good enough for a non-profit in the middle of nowhere.

Works amazing