HiRO H50113 V92 56K External USB Data Fax Dial Up Internet Modem Windows 10 8.1 8 7 Vista XP 32-bit 64-bit

I had been using the PhoneTray call screening software for a couple of years with an old, nearly-dead laptop that had a built-in modem. After two years of running it 24/7, the old laptop was starting to fail. I had to get a new laptop to run PhoneTray, but couldn't find one with a built-in modem. I bought this to fill the gap. It worked perfectly, plug-and-play, on both the old laptop (Vista) and the new one (8.1). I am very relieved! I tested it first on the old dying laptop that already had PhoneTray installed (an old Toshiba Satellite). Plugged it in to the USB, plugged it into the phone line. It took a few seconds to recognize it and set it up automatically, nothing I needed to do in Windows. I went into PhoneTray's settings to change which modem it was using, then called the phone it was plugged into. PhoneTray answered the call through the HiRO modem exactly as it is supposed to. I then bought the cheapest laptop I could find that had Windows (for PhoneTray), WiFi (for updates) and USB (to plug this in). This was also a Toshiba Satellite. Plugged HiRO into the USB, plugged it into a phone line, and a few seconds later I heard a chirp that I assumed meant the device was recognized. Installed PhoneTray on the new laptop and again called the phone. PhoneTray answered the call through the HiRO modem on the new laptop exactly as it is supposed to. I am very happy that this was able to fill the gap! And the price is right!

I tested it with a dial up internet service (NetZero) and it does indeed work perfectly in that usage. Computers nowadays lack a modem so this fills the bill perfectly. Obviously, you only need this for dial-up internet access over the telco copper pair, or alternately is can be used to allow the computer to detect caller ID info from the phone line. I bought this modem to use with a computer as an answering machine/call blocker (using CallClerk software). This was a recommended modem for the service and it works perfectly. I am using it with one of the new HP Win8 laptops as a call blocker to keep some sanity around here (political robo-calls, scammers like Card Services, fake Microsoft Customer Services, et cetera). The dial-up phone line must have caller-id for this use... UPDATE 6/17/2016 I have been using the HiRO H50113 modem since I wrote the above review and I can give nothing but praise for it. It has worked flawlessly for me all this time. I use it only as a caller id detector and call blocker on a dedicated HP Pavilion TouchSmart 14 Sleekbook. My caller ID software is CallClerk. Google it. I did replace the original hard drive with a solid state drive for additional speed. I have tried out the modem on a dialup connection to try it out and it works GREAT here on an original AT&T POTS twisted pair. Yes I still have a traditional phone line and my original number that has been assigned to my address for more than 50 years. :) Summation: I can not say enough about htis modem and how well it has worked!

IT NOW WORKS! UPDATE: The modem has been working well now for a couple months. I've manually copied the Windows 7 version of the fax driver app and overwritten the Windows 8/8.1 version. Prior to doing this none of the USB modems we tried worked. So it was a Windows software problem. There are several websites that will walk you through overwriting the FXST30.dll Pros: Good documentation in the box and online. Blue LEDs on device show status. 12" long USB cable, device doesn't sit directly at PC's USB port. 2 phone line ports on device, line in and pass-through. Function: Plugged into Win 8.1 laptop. Device was recognized and LSI 2.0 drivers installed automatically (no CD ROM so cannot utilize included CD). Restarted PC. LEDs operational. Computer recognizes, Windows Fax & Scan recognizes. Unfortunately we've only had success sending to one of five different recipients so far. The Hiro device dials out, clearly sounds like it connects to the receiving machines, but then fails to transmit. I took the extra step of downloading the drivers for Win 8.1/64 from the Hiro website, and installed, but that changed nothing. I have no idea why it sends and receives perfectly from one recipient but fails to all the others. Still working on this issue. The internal fax modem on our ancient Dell XP machine has no issues sending and receiving faxes, but I really want to put that machine out to pasture...

I was hopeful that this product would replace my old Zoom External Serial Fax/Voice/Modem. I've used this for years in conjunction with FaxTalk Mexxenger Pro software as a business answering and messaging system. The old modem finally quit and now I'm on my search for a reasonably priced replacement. When the Zoom modem first died, I started out replacing it with a Sewell USB Fax/Voice/Modem. It works fine, but the sound quality is horrible. The positive reviews for the Hiro H50113 had me hopeful. I received the product quickly and in good order. Installation was simple and, following the recommended download of current drivers from the Hiro website, I made a test call. The sound quality was wonderfully clear and I was excited that this would be my solution. However, following that first call, the modem would not re-initialize. No amount of uninstalling and re-installing resolved the problem. As an aside, this modem has two led lights to indicate activity: a Data Ready, and Off Hook. The Off Hook light never came on during my one successful test call. The Data Ready light is a super bright blue LED that would light up a dark room. Don't look directly at the light...it will temorarily blind you! I'm returning this unit today and will figure out plan C.

Excelente!!!!!!!!!! recomendable y super en tiempo, muchas gracias, quiero otro!!!! al mismo precio!!!! muchísimas gracias!!! altamente recomendable, muy util y en excelentes condiciones, vino con todas las piezas, ademas de cd y cable telefonico para conectar de una vez, gracias

Works as described

Working very well

Product works fine, but is not too compatible with the software I purchased. I had the software first however. Hiro quit bundling this software with this modem.

Very good modem but you have to install driver from their website. Default driver that MS Windows will install WILL NOT work reliably for sending and receiving FAXes. You must install proper driver and it should be listed as LSI USB 2.0 Soft Modem in device manager. No problems after that. Also you cannot use more than one modem, it is not supported by driver.I had to buy different brand (MultiTech ZBA can handle multiple modems) to use for the second FAX line on the same system.