Massage Office Chair

Positives: I’ve worked 40 hours a week in this chair for over 2.5 years. That’s at least 5,200 hours of sitting in it, plus any time I’ve been at my desk for personal computer work. It’s very comfy! It’s held up well and still going strong. Negatives: The arms got mildly wobbly fast, like within a few weeks. I was worried they’d eventually fall off with how fast they got wobbly, but they’re still attached all this time later (and still just mildly wobbly). Over the last few months, the chair won’t stay raised and goes down to the lowest position on its own within a minute of raising it. The seat has really started cracking over the last month or two so I covered it with a faux leather patch that I found for a few bucks on Amazon, and now it looks close to new again. I considered only giving it 4 stars because of these things, but decided to give it 5 because it held up perfectly while being used full time for over 2 years. I’ve never had a comfier office chair, so I’m not ready to replace it. When that time comes, I will buy this one again.

Now I read a lot of reviews on this chair. I actually waited a month before I ordered it because I wanted to make sure it was legit. Assembly: if you follow the directions. Like literally follow the directions then it's very easy. Took me about 45 mins. Would've been 30mins, but I was taking phone calls at work, and I used the wrong screws on one step and had to go back a few steps. The screws are all labeled and comes with the tools to assemble. Again! Following the steps DO NOT FULLY TIGHTEN UNTIL THE END! Features: wide seat, high back, and vibration. I'm wide. Like really wide (size 24-28 women's jeans) and I still have space between the arm rest and my hips. I have no doubt in my mind that the chair isn't going to support me. Being plus size this was one of my concerns. I've had the chair for about 2 months now and no issue with it lowering on it's own or anything. I do wish that there was a little more cushion in the seat. It's enough, but it's starting to wear down a bit. The back, however is cushioned enough. I like the height of the back. I'm 5'11 and it's tall enough for me to lay my head back and for my head to be supported by the chair. The vibration sucks. Doesn't really benefit me in any away. The arm rest I've had to retighten a few times. However that could have everything to do with me using the wrong screws the first time making the hole a bit wider than it should be. Does it suck? No. It's sturdy, and durable this far. The pros out weigh the cons. I would buy a replacement when this one goes bad.

PLEASE NOTE: I have had a multitude of issues and updates after receiving this product. I have updates below beneath the original review, and it is a doozie. ORIGINAL REVIEW: PROS+ -Feels very sturdy. I'm almost 300 pounds (working on losing weight) and I feel perfectly fine in it. I don't doubt it could support 500 pounds as claimed. -Reasonably comfortable. It's a little on the stiff side, but I'm ok with that. CONS- -Massage function doesn't work. At all. And I honestly don't feel like sending it back to get a replacement for what is probably just a glorified vibration. -It was a nightmare to put together. The instructions are full of busy, unclear pictures and what few sentences there are, are written in good old "Engrish." -The parts don't fit together well at all. Wheels were difficult to shove on, the holes on the arms and body didn't line up so you had to aggressively bend the chair to get screws to fit in, etc. Very poorly designed from an assembly standpoint. OVERALL: I wouldn't really recommend this. It'll do its job, but the fact that is atrocious to put together, along with the fact that the massage feature didn't work kinda ruined it for me. I'd look elsewhere. 2 out of 5. MARCH 2022 UPDATE: The chair is starting to feel increasingly unstable every week. I've never bought a desk chair that went this downhill this quickly. This is absolutely ludicrous for a chair in this price-range. I've usually gotten at least a few years out of all my previous desk chairs... I don't know if this one will last another month! Lowering my score to a 1 out of 5. DO NOT BUY THIS PIECE OF CRAP! AUGUST 2022 UPDATE: Well, it's managed to last a little longer... but it's still getting worse and worse and worse. Now one of the arms had completely bent from me just lightly pushing it whenever I stand up. I've never had that happen with a desk chair before. One day I just sort-of realize that it had gradually bent out a good 30-35 degrees. Even more concerning, I was able to bend it back with little-to-no effort. So I'm assuming that the arm and the holes it's attached to are wearing out. So for all I know it'll just fall off any day now. Again... I've had this chair for a matter of months. SEPTEMBER 2022 UPDATE: The top attachment of the left arm BROKE OFF! It's now hanging LOOSE FROM THE SIDE! I have had this chair for NINE MONTHS and it's already falling to pieces! I have NEVER, EVER had a chair fall apart this badly, this quickly. OCTOBER 2022 UPDATE (PART ONE): I was upset given how much I spent on this, and checked the website to see if there was someone I could contact. I don't care if it's been nine months... there's no excuse for a chair breaking down this quick... especially given the high price point and the number of reviews from other people who have had the EXACT same issues. They claim on their website that they will respond to support e-mails within 24 hours. Guess what? We're closing in on five days with no response. So on top of awful chairs that break in less than a year, I guess the company also just has really awful, incompetent customer service that can't even fulfill their minimal claims about return e-mails. Unbelievable. OCTOBER 2022 UPDATE (PART TWO): It's been nearly 20 days since I contacted their customer service, and I've gotten no response. Again... it said they respond within 24 hours. NOVEMBER 2022 UPDATE (PART ONE): We are closing in on 40 days since I contacted customer service the first time, and I've gotten no response. I will stress yet again that they claim they respond within 24 hours. I also contacted them a second time just in case about two weeks ago... and that go no response either. Additionally, the ENTIRE LEFT ARM has now broken off of the chair. I will not be getting rid of this thing until I get some sort of response from the company. NOVEMBER 2022 UPDATE (PART TWO): In a few days, it will have been two full months since I contacted the company for the first time and got no reply. I contacted them a second time and got no reply. And just to give them the benefit of the doubt, I even contacted them a third time after my last update... and I got no reply. Where is my reply, BestOffice? Your website promises a response within 24 hours... but it's been nearly 60 days! NOVEMBER 2022 UPDATE (PART THREE): I finally heard back after contacting them on Amazon! Granted, it was a generic "No refunds! Hmph!" response, which I'm not happy about, since it took NEARLY 60 DAYS to get a response, and it wasn't even a response to my email. Regardless, my 1 out of 5 score stands. AVOID BESTOFFICE! NOVEMBER 2022 UPDATE (PART FOUR): They are now telling me that their website, which they have LINKED TO THEIR PROFILE UNDER THE SUPPORT SECTION, is not a real website. WHAT?! NOVEMBER 2022 UPDATE (PART FIVE): Our conversation has just gone in circles. They alternate between asking what I can do, I respond by asking them a question, and they respond by repeating over and over that I won't get a refund... which I'm not asking for. I'm asking them questions about their business practices, which are very sketchy. I'm going to report them to Amazon. This is ridiculous.

Perfect chair just came with a unlucky condition. I had no idea the chair came with a vibration for your back while you sit down. The original cord to connect was already cut and ruined but other than that the chair is very comfortable and perfect!!!

Soporte, realmente resistente, grande y alta. Mido 1.80mts y 140kg. y me resultó espaciosa. He trabajado por horas y es descansado. Tenía temor de que no vinieran las piezas completas, como otros comentarios lo habían compartido, pero no, todas sus piezas. El armado fue sencillo, en 30min., trae un instructivo, tornillos y herrramienta necesaria. La recomiendo.

COMO VIENEN LAS IMAGENES LLEGARON ROTAS ESAS PIEZAS DE LA SILLA, DIGO SON PIEZAS QUE NO SE NOTAN TANTO, PERO PUES SI ES MOLESTO RECIBIR ALGO ASI, ADEMAS DE QUE ME DIO FLOJERA DEVOLVER TODO. LO DEMAS LLEGO BIEN Y SIN NINGUN PROBLEMA, LA SILLA SE ARMA RAPIDO Y NO TUVE MAYORES CONTRATIEMPOS, PERO ALGUNAS DE SUS PARTES NO ENCAJABAN BIEN COMO LOS DESCANSA BRAZOS, BUENO SOLO UNO, ME FUE MUY DIFICIL COLOCARLO Y AL FINAL QUEDO CHUECA, PERO NADA DE QUE PREOCUPARSE, AUNQUE PUES SI FUE DIFICIL.

La silla se ve bien y de buena calidad, sin embargo llego en una caja muy maltratada y con muchas piezas faltantes, entre ellas el pistón, las ruedas y toda la tornillería, por lo que se procedió a solicitar el reembolso.

El producto llegó sin tornillos