Westinghouse 12500 Watt Dual Fuel Home Backup Portable Generator, Remote Electric Start, Transfer Switch Ready, Gas and Propane Powered

Arrived sooner than expected. No damage, packed real good. Minor assembly and no missing parts. Took me about 15 minutes to unbox, put on the wheels and front legs, plug in battery quick connects, and another 10 minutes to fill with the provided oil. The battery already had a full charge. I like that this has a printed manual and is easy to understand. There are clearly marked warnings about put oil in first and exhaust precautions. The trickle charger that comes with it will plug right into the dash but the battery came fully charged. Generator started right up. I broke it in as suggested about 6 hours varying the load and never going over about 25% full operating load during this break in time. The fob started it and works good. It even fired right up with the recoil pull starter. Very good generator. Be sure when you are fully ready to start this thing that you have the main breaker on 1 and the gas valve open. (I have not tried propane yet but i doubt there will be any issues using it.) This generator is heavy for me but I am older than 70 and live in the forest. No flat land or concrete. The pre installed lift up frame mounted handle makes it a whole lot easier moving around. The build quality is impressive. The wheels are solid. I have no doubt this unit will serve me well. You take care of it, and it will take care of you when needed.

This is an awesome investment. Very easy to set up and get going. Love the duel fuel option also. She is a beauty!!

I was looking for a dual power option that would be able to power essentials (AC, appliances, outlets) in an emergency. Living in Houston with unpredictable whether and a questionable power grid have made a generator an essential. The generator came with clear and easy setup. It is well made and started up without any problems. I like that it also has a remote start/stop key fob. My friend has the same model and hasn't had any issues.

Received the Westinghouse WGen9500DF Generator and immediately unboxed and assembled. Although the box had a good-sized tear in the side, the contents of the inside of the box were unharmed. The Amazon delivery people had a hard time getting it out of the truck because unlike other transport providers, whoever loaded up their truck did not place items from rear to front in the order of delivery. Instead my generator was towards the front of the truck so the delivery staff had to spend a good 30 minutes re-arranging the contacts of the truck in order to get access to my generator. The box is extremely heavy so I am surprised the generator is not palletized which could eliminate damage? While unboxing I noticed some of the cardboard and plastic wrap was drenched in oil which was initially concerning. However, once I got the unit out of the box and wiped down things were fine. There are plenty of warnings in the manual and tags on the unit indicating the generator is shipped without engine oil so my worries were unfounded. only some minor scratches on the frame which I can touch-up with spray paint. Other than that the unit looked flawless. Assembly was a breeze and took a whole 10 minutes (install two wheels, two foot pads, add oil which is supplied, and add gas). Looked over the manual and had the unit running within 30 minutes of unboxing. Tested both the push-button start and remote start. Placed the unit under a light load in my garage and seemed to work fine. Pending installing a 50A outlet running from the outside of our home to a manual transfer switch which I have yet to receive and install. Decided to utilize the included battery charger to charge overnight until the LED went from red (Charging) to green (Charged). The unit has a nice fold-down handle which makes wheeling it around very simple, even for my wife. My plan is to store it in the garage, then when we lose power (maybe once or twice a year here in WI), wheel it outside, plug it into the outlet (well inlet really), get it running then manage the transfer switch depending on where we need power. I sized the unit (9500W running on gas) to twice the load we plan to power during an outage. I have done the math (both for peak inrush and running currents) and plan on loading it with a fridge, a freezer, a well pump, garage door opener(s), furnace (for winter outages), and a portable air conditioner unit (for summer if needed), lastly some minimal lighting and outlets for low wattage items if needed. It is not the intent to provide back-up to the entire home since outages here in WI are minimal and last perhaps hours to a day at max, but preparing for future outages due to electrical grid issues? Nice problem to have if our electrical grid remains as reliable as it has, but good to be prepared. I decided (for now) to leave the central A/C out of the backup circuit due to it's power draw, is the reason we will just run a portable A/C in one room to stay cool if needed. Also deciding to lighten the load in case we need to run on propane which reduces the running watts by 1000. Anyway, I like the idea of dual fuel capability as we almost surely have tanks of propane sitting around just in case we run out of gas. The unit appears very well built, high quality materials, everything well laid-out (control panel, gas / oil, etc.) and expect for the 50A plug aligning with a wheel causing the 50A plug needing to be bent slightly, very well designed. I had to minimally bend the 50A cord slightly to get it too fit snugly into the outlet so no big deal for me. Westinghouse also provides clear instructions how to modify the unit for unbonded neutral. I am an industrial engineer and understand neutral to ground bonds so if you don't understand this, do your research and understand consequences of modifying the bind, please consult a licensed electrician. I looked into a Generac whole home automatic generator, and although they are nice, the price-point is easily 10 times more than I spent on the WGen9500DF and items I need for connection to a manual transfer switch (went with the Reliance 510C). So unless you experience outages routinely, don't mind a little manual intervention during an outage, and are not infinitely wealthy, consider this as an option as you can possibly create a backup solution that does not empty your bank account.

Still breaking it in, which they don’t provide very detailed instructions for. I did some research and there are some good turorials out there. Westinghouse should invest in producing good quality how-to videos. Otherwise, I’m impressed with the quality of the product and ease of use.

We've been looking for a generator for years, and just couldn't pinpoint one we liked the most. After many searches, many reviews read, I decided on this one, in hopes that all would go well... Set up was a breeze. The generator started right up with no fuss, and everything worked perfectly! It is noisy, but it's a generator. If & when we lose power, I won't really care about that. Very pleased with this purchase.

Excelente ! Fue facil de instalar y es perfecto para generar la luz para toda mi casa .

This generator is not only extremely powerful and can drive my entire home, but the setup/instructions and user friendliness are exceptional. I was easily able to set it up and have it running in 30 mins with all tools, oil, funnel provided. The remote start is a great bonus here in Ontario where -30C is a certainty at some point this Winter. The build quality is superb - heavy duty materials, vcery tidy assembly and no loose fittings (yes I checked). There are only 2 small comments I would make, and 1 is something the manufacturer cannot really address without a lot of expense. The item is shipped without the the wheels or feet attached for understandable reasons, and the buyer must install them. Doing this is extremely simple and takes just a minute or 2, but the generator must be turned onto it's side to do this, and it is a very heavy piece of equipment. I am a 200lb guy and no stranger to the gym and I had no issues with this, but it is something to be aware of - if you are not able to handle heavy weights, you will need assistance to do this. Secondly, the website I ordered from said that the generator came with a spare spark plug, which it did not. Not a big issue. Overall, I am absolutely delighted with this generator and would not hesitate to recommend it

I recently purchased the Westinghouse WGen9500DF and I’m extremely happy with my decision. This generator has been reliable, easy to use, and offers great power. The dual-fuel capability is a huge plus, giving me flexibility depending on what fuel is available. It’s also very convenient with electric and remote start features, making it simple to get up and running. Overall, the WGen9500DF has exceeded my expectations. It’s been a great addition to my home, providing peace of mind during power outages. Highly recommend this generator to anyone in need of dependable and efficient power.

Estoy muy contento con el generador, ya que vivo en un área semi-rural y la sufrimos por electricidad seguido. Me provee suficiente energía para respaldar todos mis dispositivos esenciales sin problema. Sólo lamento que el manual no era claro acerca de la conexión a mi instalación eléctrica y no encuentro la página de registro de garantía para México, si me la pudieran proporcionar?

Livraison rapide et produit qui fonctionne très bien facile à monté et à utilisé tout les accessoires était ds la boîte