Epson Perfection V39 Color Photo & Document Scanner with Scan-To-Cloud & 4800 Optical Resolution, Black

So far I have scanned over 4,800 images and I have been very pleased with the quality of the scans. Not only does it scan multiple images at once, it will often put them in the right direction. And it will still scan an image correctly even if it isn't exactly straight. Sometimes an image may need to be rescanned, but I found this to be only sometimes and with certain images over others. The 4x6 seemed to have the most rescanned and even those were not that many. A few times the images on the scanner bed were scanned all as one image but that was very rare and I found switching to a different selection of images resolved the problem. This occasionally happened with black and white images. Swapping out one of the images for one of color always resolved the problem. The scanner software, despite what some reported, works great for scanning the images and for simple cropping. I really like that you can continue to scan images instead of sending them to your computer after each scan. It makes the process much faster. Additional photo editing would probably best be done in dedicated software. Despite the minor negatives I have mentioned, I still give it 5 stars because it honestly deserves it, in my opinion. No, it is not a professional scanner, but most of us do not need to scan our family photos in a professional scanner. The scans are clear and concise. Exactly what is needed. The scanner is super lightweight and easy to store. And very convenient since it only needs to be connected to your computer and not to a power source. I have had a lot of scanners over the years and honestly I was trying to avoid scanning all of my photos on a flatbed scanner, remembering how torturous it was to get the photo straight in the past. But I am so glad that I took the chance and made the purchase of this scanner.

This scanner is easy to use, you put your pictures or documents on the scan bed and push a button and you will have the items digitized. Note: you will have to keep the items aligned to the edges of the scan bed especially pictures. I have noted that if the picture is not flush that there will be a little bit of white around the edges. The speed of the scanner is not the fastest but then it is not meant for speed. It is a consumer scanner for personal use with good accuracy for the items scanned. Note: When scanning Black and White photos, Your best bet is to use the "Photo" setting as using the automatic presets will not scan the photos correctly. This is a portable scanner that has a stand on the underside so you can set it on its side to make room on your desk. The software setup is quite easy. Just download it from the Epson Website and follow the instructions of your scanner model for setup. Note: It is not suggested or recommend to connect the scanner to a powered USB hub. You best connect it to your PC/Mac directly.

I originally bought this scanner to create high-res digital images of my artwork. The instructions were a tad confusing at first, but I figured it out. I then installed the software needed to operate the scanner, onto my computer. I went through all of the proper steps, following the installation instructions to the letter. Then, I tried to use the scanner. And that is when the first issue occurred. I placed a piece of my artwork on the scanner bed and opened the proper program on my computer. I then tried activating the scanner. The software popped up a little window saying: "No Scanner Detected." Okay. So I tried plugging the USB cable into a different port and restarting the program. Same issue. I repeated this process multiple times, trying the cable at least three times in each of the four USB ports on my computer. I tried using the buttons on the scanner to scan the picture, to no avail. I tried restarting the computer and doing it all over again, but that didn't work. Finally, I figured I should try re-installing the scanner software. I uninstalled the software, restarted my computer, then re-installed the software. Then, I tried scanning again. And that is when issue number two manifested. After I re-installed the software the scanner was finally able to connect. So I tried scanning the picture again. I would like to mention that every time I opened the program it took about one minute to finally open, and took about ten to twenty seconds to register any clicking I did within the program. As well, it crashed just about every time I opened it. Back to the issue at hand: Both the product description, the operating manual, the box, and the scanner itself testified that it could scan at 4800dpi. So, I trusted the description and all that and attempted to scan at 4800dpi. The software then popped up a window saying that I couldn't scan at that resolution. It did not give a reason as to why. I tried again and achieved the same results. I tried 1200dpi. Same. Thing. Happened. I tried 600dpi, it wouldn't let me do that either. Finally, it said the scanner was ready to scan. But...it could only scan at 300dpi. I did the scan at 300dpi, and that is when issue number three happened. The image was scanned successfully at 300dpi. Then, I tried to save it. The software itself is not very user-friendly, and I had to look at the manual several times, and online, before I finally figured out how to save the scanned image. I followed the instructions...but, you guessed it, the program gave me an error saying the image could not be saved -- again giving no reason as to why that was. The program then crashed. I tried again...eight times, the program crashing every time until the ninth time worked. It told me the image had been saved. I went to the destination folder to find that the image had, in fact, not been saved at all. I did a search of the entire hard-drive for the image, but it did not exist. So I tried saving it again. The program crashed. I did this about three times, everything following the same pattern. I troubleshot the program, I looked online for tech support, but none of the 'solutions' worked in the slightest. So, I re-installed the software. The same thing happened, every issue the same. I re-installed the software, restarted my computer, checked my computer for updates, multiple times, and in multiple orders. But, every single time, the program had the exact same issues. And, for the record, I checked the system requirements for the operation of the scanner, and my system exceeded every single one by a mile. After about ten more attempts, something finally seemed to work. Seemed being the operative word here. I opened the program, the scanner connected, the program didn't crash, and it let me select the option of scanning at 4800dpi. I would like to emphasize again how completely user-UNfriendly the software is. Despite spending an hour and a half reading the manual and doing research online, the program was still hard to figure out. And that's coming from a guy who is not generally stupid when it comes to this sort of thing. Anyway, I clicked "scan". But, lo and behold, again an error window appeared, telling me I couldn't scan at 4800dpi. This time it gave a reason: I did not have enough room on my hard drive for the image. I had over 1 Terabyte of empty space on my hard drive! That's far more than enough for the estimated size of the file! I tried scanning again, with the same result. I tried 3600dpi. I tried 1200dpi. I tried 600dpi. Every, Single. Time. I got the same error message. Then, like before it let me scan at 300dpi. I did that but ran into the same saving problem as earlier. Being the extremely stubborn person I am, I repeated the process of uninstalling the software, restarting my computer, reinstalling the software, troubleshooting, scanning the software for problems, trying the buttons on the scanner itself, trying to scan at different dpi's, trying to save the 300dpi image. I counted: I repeated this process, occasionally changing up the order of steps sixteen different times! But, every single time I ran into all of the same issues that I had been constantly having! Finally, I said enough is enough, packed up the scanner, and returned it. I would absolutely recommend not getting this scanner. The software is terrible, and it's confusing to figure out. Do not get this scanner.

Needed a basic scanner for one of the office work stations, mostly for scanning the occasional document for emailing. Super easy set up, came with a CD to load up the software. Can operate it from the scanner itself with the push of a button, or pull up the ESPON Scan program and launch from there. Scans to PDF, scans into a basic editing program for photos and has both auto and manual functions. We didn't need to mess around with any of that, and were glad for the simplicity of plug and play -- loaded the software, connected the scanner, and were instantly able to scan documents as needed. As others mentioned, very lightweight, if one needed it to be portable for some reason, plus is USB powered, which is handy. Only problem we had is that the cord it comes with (USB to Micro USB port on the scanner itself) was only 5 feet long, and that didn't work for the particular work station area, where the PC tower was located under the desk, and the best place available for the scanner, on the desk top, put it more than 5 feet away. EPSON was pretty useless at recommending anything longer, and we learned the hard way that not just any USB to Micro USB cord would do the job. A bit of trial and error on ordering a longer, replacement cord, finally yielded this product: Mediabridge USB 2.0 - Micro-USB to USB Cable (10 Feet) - High-Speed A Male to Micro B - (Part# 30-004-10A ) This ten foot replacement cord worked perfectly. Other cords would only power the unit, but would not transmit data, but this cord, as a Hi-Speed USB 2.0 cord, capable of data sync at 480 Mbps, is what we needed. And, for about six dollars, it was a super affordable fix for the short cord problem we had. Terrific scanner, does exactly what we needed it to, very happy! UPDATE: Mediabridge cord quit working with the scanner. Not the fault of the cord itself, just this scanner doesn't seem to like any other cord other than what Epson sent with it, so there must be some proprietary element to the cord itself, I don't know. Anyway, switched back to the Epson cord, and have to keep the scanner on top of the PC tower, since the Espon cord is too short to have the scanner on the desk top (PC tower is under the desk) but scanner still works great. Just wish it came with a longer cord, or wish Epson was any help at sourcing a longer cord that would work. Knocked off one star (from five down to four) because Epson customer service was useless at trying to solve the short cord issue and their recommendation of any Hi Speed cable clearly is not accurate, since the Hi Speed one we bought is now not liked by the scanner, after only a day of use. Cord itself tests fine, so it's something with the scanner, on what cord will work with it. So, be advised it only has a 5 foot cord, and finding a longer one seems a fruitless effort.

If you own any Epson product, then you know about their quality. This scanner is great and perfect for my purposes. Over the years, like most seniors, we've accumulated a small mountain of family photos; most of which were stored in bulky albums. Preparing to move, we decided it was time to scan them all into the computer. After reading many, many reviews, we finally decided on this scanner. It turned out to be a perfect match for our needs. It scans very quickly and provides accurate copies of our photos. Epson provides free software that is the real high point. Many of our color photos are over 50 years old and beginning to fade. The software has an option to restore and enhance faded colors - and it works perfectly! Two features of the software I really like is that I can scan multiple photos at the same time and I can scan extra-large photos or documents then 'stitch' the multiple scans into a single photo or document. Neat stuff! In less than 90 minutes (which includes bathroom breaks, and phone calls), I was able to easily scan 190 photos, rotate, enhance and save them to separate folders on my laptop drive. If you haven't guessed by now, I highly recommend this scanner. The price is right for the work I needed done.

Despite all the bad reviews I took a chance.I wanted to scan mostly 4x6 photo prints to upload to an on-line site to make a photo book.Figured if it worked and lasted long enough to do 300 pictures, it would pay for itself compared to the cost of getting the scanning done outside.My level of computer savvy is I need a Dummies book to get anything done.So far I have done about 100 scans at 600-which is what the on-line site uses,on my windows 10 computer.Quick and easy to save and upload.I have experienced zero of any of the problems reported by others and am at a loss to understand some of the concerns. 1.Software.There was no disk included.Simple link to their web site.Download and install the software.Puts an icon on the desktop.Click on it and operate the unit.Works perfectly with my new windows 10 .Didn't try any of the, to me "fancy" alternate modes,like Professional or scan multiple pages to a single PDF or "stitching",so can't speak to any of that. I just set the resolution and get a nice JPEG digital image.Of course you can't do multiple scans at the highest resolution.Takes too much space on the hard drive.Seems to me some of the negative people may have unrealistically expected high end professional level performance,which you can only get from units at much higher price points. 2.Buttons.Don't get this concern.Didn't try them-why would you want to? Scan and save to my computer, so you have to turn it on.Also turns on the scanner.Easy to click on the icon.Used basic screen.Just click on "start scan". 3.Borders.The manual that downloads with the software tells you about the minimal edge reduction.Wasn't a problem for me.There are two marks on the lower right hand corner.I just put the photo down by the marks,less than 1/4 inch from the edges.Doesn't have to be exactly square or straight.Program scans it perfectly for me. 4.Smudges.People are amazing.Yes if you put your fingers on the glass that isn't good.Exactly like any other scanner.I just put the photo down and move it around by touching the photo. I use a soft plastic tooth pick to lift the photo up a bit off the glass, so I can remove it without touching the glass.Haven't had any problems, nor had to wipe the glass so far. 5.Noise.Another concern I don't get.Some people must have very tender ears.The first pass is about 5% louder than my Brother MFC-8660DW, 3 in 1 printer-copier-scanner.Then you get a thumbnail of the scan to decide if you like it.Then the second pass is the same sound as the Brother. All scanners make a noise,don't they? 6.Plug.I don't know the technical name but the mini USB end of the 4' cable that plugs into the unit is not exactly robust.The comments alerted me to a possible problem so I plugged it in and put a little duct tape around it and I leave it alone.Just use the other end which is a normal USB, to plug in and out of my desktop.Mostly I leave it plugged in all the time and it automatically turns on when I boot up my computer and off when I log out. 6.Time. It takes me 30 seconds to scan a 4x6 photo-from the time I click on start scan until the process is complete. 7.Saving.This is another concern I don't get.Probably because I am mostly clueless about computers.When a scan is complete a window pops up automatically, New Scanner under Pictures.The scan is placed there and saved by itself.I drag it to my desktop.The on-line site sees it there when I click on add photos.Drag and upload.Then I make a new folder in Pictures for that book, and drag it off the desktop into the folder.I am sure there are better ways but that works for me. 8.Lid. It was heavy enough for me to flatted slightly curled photos.The hinges are a light plastic so I try and be careful.It stands upright while I place another photo.The manual says it is removable to scan bigger items but I haven't tried anything except scanning photos as big as 8x11. Conclusion:I couldn't be happier so far.The unit does exactly what I hoped for at what I consider a bargain price.

This scanner has made my life so much easier! I have thousands of old photos I need to digitize from my parents, which was not working with a regular printer/scanner. It was super easy to set up, though I did have to watch a short YouTube tutorial after I downloaded to get to the right place for multiple photos. It scans several photos at the same time, auto-rotates (most of the time), and auto-crops (every time), which has sped up the process. The screen is 8-3/4”x12”, but it’s small enough that it isn’t a chore to move it around or put it away. It also auto color enhances, which is super helpful with the old photos, making the image better than the original, without having to fuss with individual editing. I’m able to save them in batches and add to any batch when I find a rogue photo (which happens a lot). Dust removal is easy. I use a lense cloth to wipe it off occasionally, which is to be expected with old photos. It has a USB-a, but I just use a converter, so no big deal. Absolutely great quality, at a fair price (I just need it for this project and didn’t want to spend too much money… and I bought it on sale). Also, it’s much cheaper than paying to have it done.

Despite many reviews saying it works with Macintoshes, this scanner does not work with any Macintosh that has USB-C ports, even the latest, high-capacity ones. My MacBookPro M2, like many recent Macs produced in the last decade, has only USB-C ports. That shouldn't be a problem because they're PD (Power Delivery) ports, which are designed to provide power to external devices such as cameras and scanners. However, this scanner uses an ancient micro-USB port and comes only with a cable that terminates in a USB-A connection. So I initially tried it with a USB-A to USB-C adapter. Using the adapter, the computer recognized the scanner and selected the correct Epson driver software, but the scanner never powered up enough to start functioning. Using a USB hub produced exactly the same result. So I ordered a special Mini-USB to USB-C cable that was rated for 3A/15W charging. That didn't work either. Wondering if I had a defective scanner, I connected it to the USB-A port on my work PC laptop, a high-end Dell Inspiron. The scanner's blue light came on and started blinking indicating it was ready for the drivers to load. Since that worked, I tried connecting it to the same PC via the USB-A to USB-C adapter and it didn't power up at all. Epson really needs to update the Mini-USB port on this scanner to USB-C. Like most Mini-USB ports, it's difficult to connect and feels like it will soon fall apart.