We can't get the pump to work. Was depressed when we purchased it and are turning it in the direction of the arrow but it does not rise. Any ideas?

I just had this problem 1 minute ago. What worked for me was making sure my hands were dry and tractable, then twisting the entire pump CLOSED by twisting the base of the blue pump. This was to make sure that the base did not rotate along with the top part of the pump, which was what I was unknowingly doing before. THEN I held the bottom part (the base) with one hand, while twisting the top counter-clockwise with the other hand. You should feel some resistance, and it should pop up with a few turns.

It contains petrolatum and propylene glycol (both are petroleum derivitives) so definitely NOT non-comedogenic.

Can you use it on your face?

Yes. I use all their products on my 3 month old. His main area where his atopic dermatitis is, is his face.

Is this lotion white on your face?

No, it is very lite and moisturizeing, it doesn’t leaves any white residue, leaves you skin feeling soft.

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Vanicream Moisturizing Lotion with Pump | Fragrance and Gluten Free | For Sensitive Skin | 16 Ounce (Pack of 1)

Vanicream Moisturizing Lotion with Pump | Fragrance and Gluten Free | For Sensitive Skin | 16 Ounce (Pack of 1)

Product ID: 92014568

Details

Active ingredients
Glycolic Acid
Age range (description)
Adult
Brand
Vanicream
Item dimensions L x W x H
7.6 x 7.6 x
Item form
Liquid
Item volume
473

🌿Free from dyes, fragrance & gluten

💧473ml hydrating power

🧴Pump dispenser for easy use

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10738 som

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Sold byAmazon KyrgyzstanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

💧 Elevate your skincare ritual with pure, pump-powered hydration!

PUMP GO CONVENIENCE - Effortless, mess-free application designed for your busy lifestyle.
FAMILY FRIENDLY FORMULA - Safe and effective for all ages, from face to feet—your all-in-one skin savior.
CLEAN BEAUTY NO NASTIES - Formulated without parabens, lanolin, or fragrances—because your skin deserves the best.
PURE HYDRATION ZERO COMPROMISE - Ultra-gentle formula soothes even the most sensitive skin without irritation.
DERMATOLOGIST APPROVED CONFIDENCE - Backed by the National Eczema Association Seal of Acceptance for trusted care.

Vanicream Moisturizing Lotion is a 16-ounce, fragrance-free, gluten-free lotion designed specifically for sensitive and dry skin. Featuring a non-greasy, dermatologist-tested formula free from common irritants like dyes, parabens, and lanolin, it provides long-lasting hydration suitable for the entire family. The convenient pump dispenser ensures easy application, making it ideal for daily use on face, hands, and body, especially for conditions like eczema and psoriasis.

Specifications

ASIN	B003XWG880
ASIN	B003XWG880
Active Ingredients	Glycolic Acid
Age Range Description	Adult
Benefits	Hydrating
Best Sellers Rank	6,465 in Beauty ( See Top 100 in Beauty ) 137 in Body Creams
Brand Name	Vanicream
Country Of Origin	USA
Country as Labeled	United States
Country of origin	USA
Customer Reviews	4.3 4.3 out of 5 stars (58,787)
Customer reviews	4.3 4.3 out of 5 stars (58,787)
Global Trade Identification Number	00345334310167
Is discontinued by manufacturer	No
Item Dimensions	7.6 x 7.6 x 17.8 centimetres
Item Form	Liquid
Item Type Name	Vanicream Moisturizing Lotion with Pump Dispenser - 16 fl oz (1 lb) – Formulated Without Common Irritants for Those with Sensitive Skin
Item Volume	473 Millilitres
Item Weight	14.4 Ounces
Item model number	345334310167
Manufacturer	Vanicream
Manufacturer	Vanicream
Manufacturer Part Number	TC09D
Material Features	Fragrance Free, Gluten Free, Natural
Material Type Free	Gluten Free
Model Name	Moisturizing Lotion with Pump Dispenser
Model Number	345334310167
Number of Items	1
Other Special Features of the Product	Compact, Long Lasting, Travel Size
Product Dimensions	7.62 x 7.62 x 17.78 cm; 408.23 g
Recommended Uses For Product	Moisturise
Scent Name	Fragrance Free
Skin Type	Dry
Special Ingredients	Almond Oil, Coconut oil
Specific Uses For Product	Eczema
Target Use Body Part	Body
UPC	885123365027 885161580840 884809650235 345334310167 885678920009 885744404044 885231112759 885310669815 811890753071
Unit Count	473.1765 millilitre

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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The product exactly matches the description. Very satisfied with my purchase.

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10738 som

Duties & taxes included

In stock

Sold byAmazon KyrgyzstanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Kyrgyzstan.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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