Nespresso Vertuo Plus Deluxe Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother

I am incredibly happy with this machine! It brews fantastic coffee—I go through the Melozio Boost and Roasted Hazelnut pods like crazy—and the crema it produces is always perfect. It's incredibly easy to use and looks great on the counter. The only feature I really wish it had out of the box was a dedicated hot water button, since I also like making tea and the occasional Americano. However, I actually found a really great workaround! If you just start the machine's cleaning process without a pod in it, it dispenses perfectly hot water. You just have to push the button again to stop the cycle once your mug is full. It’s a bit of a hack, but it works flawlessly for exactly what I need. If you're looking for a great espresso maker that can technically do plain hot water too, this is definitely the one to get!

"Is this a good coffee maker?" Well, that's going to depend upon your expectations in coffee. If you're looking for a "pod coffee maker" that makes normal drip coffee (think Keurig) then Nespresso is somewhat different, and may or may not meet your expectations. I also have a Keurig. It's just fine for brewing basic, cheap coffee (or more expensive if you buy major-brand-name capsules). I like my Keurig--we've had it for over 5 years, and it works great. But, those who are environmentally conscious will soon realize that Keurig is not recyclable at all, and countless billions of pods a year are making their way into landfills. Nespresso's pods are made of 100% recycled/recyclable aluminum. Nespresso is VERY focused on a goal of 100% recycle-ability, and provides recycling bags with fully pre-paid shipping. Fill the bag (holds about 75-100 capsules), seal it, and drop it off at your nearest UPS store (or Nespresso store/kiosk if you happen to have one in a mall nearby). Nespresso will dismantle the pods, collect all the used grounds and process it into compost for landscaping use, and then melt down the pods and recycle them. 100% recycled! All those recycling costs are already built in to the pod cost, so while these pods are more expensive than Keurig, there is ZERO waste as long as the consumer does their job. The best way I can describe Nespresso is it's a totally new coffee "experience." Espresso or "foo foo coffee" lovers will likely be very pleased with this machine line. Folks who aren't impressed with anything beyond a drip cup may find Nespresso a little "snooty" for them. Nespresso's Vertuo product produces coffee that is much more similar to a cup of espresso. The pods are spun at variable RPM's (typically 3000 - 7000RPM) and use "centrifusion" - a made up word intended to commingle "centrifugal force" and "infusion". Basically, they spin the pod, a pump squirts in water, and the spinning forces produce the coffee which is extracted and drips into the cup. It's not particularly noisy for a kitchen appliance, but you can definitely hear the spinning. Regardless of pod, they all come out with a layer of crema (coffee foam). There are (at the moment) five "sizes" of pods, which produce 1.5oz (espresso) up through 14 oz ("Alto XL"). As with any product line, there are pros and cons. There are some fantastic things about Vertuo and a few limitations. Pros: Absolutely fantastic coffee. All cups have a crema layer on them, and there are a relatively plentiful number of flavors and intensities available, ranging from lighter and fruitier/acidic flavors all the way up to very dark bold and smoky options. There are seasonal special pods as well, such as holiday blends or single-origin "master" type coffees. Pods and contents are 100% recyclable. Easy to use out of the box--there's ONE button. You press it. It works. Milk frother (optional add-on, included in our purchase) is FANTASTIC. I thought it was going to be a gimmick, but I use it with every cup! It's easy to use, and creates that "latte experience"--it makes better lattes' than a certain really large chain whose name ends with "bucks"--yeah, you'll spend 'em there. Pod cost, compared to an espresso shop brewing an equivalent latte for you, is cheap. VERY tightly-integrated recycling: drop pods in bag. Bag full? Seal it and drop it off at your UPS store. Pre-paid return shipping means zero-extra cost. Done. Milk frother is VERY easy to clean--takes about 15 seconds, if that. I've only owned the machine for a month, but the build and overall experience lends itself to belief this is a very high-quality unit. Excellent app (iOS/Android)---you can view/order/manage pods, accessories, maintenance/cleaning products and subscriptions right from your phone/tablet. Love a particular flavor? Just add it to your cart. It even supports automatic/routine replenishment if you want that. Seasonal and other specials show up in the app when available, making the app a one-stop-shop. Company is VERY plugged in environmentally and has created a coffee experience that doesn't fill a landfill. If you actually play the game the way Nespresso intends, it's a holistic coffee experience and a great one at that. Cons: No third-party pods, and pods are relatively expensive when compared to other "pod" brewing standards. You want this machine? You'll be buying Nespresso-branded pods from Nespresso, or authorized resellers, and at full-tilt retail which typically runs about $0.90 for an Espresso pod and up to $1.20 for their normal coffees (some origins are as high as $2.00 a pod). So each cup is roughly double the cost of a Keurig brew. There are about 20 different pod flavors and five sizes available, so most people will find SOMETHING they like, but if you don't love one of the 20, you're out of luck as there are no 3rd-party options without "hacking together" a used pod, some self-ground coffee, and some foil cap stickers you found on the Internet. Overall, this is an EXCELLENT machine for those who want more than a pod of coffee. I've owned it for a month and I'm 100% hooked.

This Nespresso machine has completely leveled up our morning coffee routine—honestly, it’s been life-changing. The espresso that comes out of this machine is rich, smooth, and absolutely delicious, easily café-quality at home. One of my favorite features is the milk frother. It heats and froths the milk at the same time, and if you time it right, it finishes perfectly as the coffee is done brewing. Having warm, perfectly frothed milk ready to pour right into your coffee is such a small thing, but it makes mornings feel effortless and elevated. I also love how customizable the machine is. You can adjust the larger coffee pods to brew as a shorter pour just by holding the button, which was a total game changer for me. I had purchased several coffee pods that I didn’t enjoy as much as the espresso pods, but being able to shorten the pour made them much more enjoyable—and the machine even remembers your preferred size for next time. If you’re on the fence, don’t be. This machine has transformed our coffee experience, saved us trips to coffee shops, and made every morning better.

A big improvement over standard Nespresso, Vertuo produces coffee with lots of crema, whether espresso- or Americano-sized. The milk frother works great, too — better than barista.

LOVE this machine. The top opens and closes with a button which makes it easier to use

ABSOLUTELY ADDICTED!!! This Nespresso machine has completely changed my coffee enjoyment!!! It’s really amazing how much of a difference it makes to drink a good quality cup of coffee. The only negative is that I’m spending more money on these high quality pods now. They do make generic ones from other companies but no e taste the same.

April 28, 2019 Review of Nespresso VertuoPlus Coffee and Espresso Maker by De'Longhi with Aeroccino, Grey PROS The coffee tastes better than starbucks or anywhere that makes it. It creates a frothy foam on the top of the coffee and really makes it an excellent cup. This is about 10x better than kureg as far as taste. Initial setup was easy out of the box. First cups were perfect and the machine made them without issue. CONS After about 2 months we have run into a few problems. The machine does not consistently work and continues to throw out the error code of "no water" or "water container empty" even when there is water in it. See the video for proof. After about 10-15 attempt it works and makes a cup. Luckily it doesn't reject the pod and it can be reused (even though it doesn't really even use it). Note this doesn't happen every time and usually it is the 2nd cup of the day that we end up fighting with the machine on. The other major complaint I have about this machine is precisely the way it tells you the error code. There is no display which code show a code. In stead you have to watch the flashing light and count how many red or green lights flash and how long they stay eliminated. Then you have to use the manual to look up the red/green code. Why can't you just have a $2 display that shows the status of the machine...WOW! What century are we in...lets make the error code reading as complicated at we can that way the user has to guess at the actual problem. Come on nespresso! Even a $5 calculator has a digital display. OK, back to the issue. As you can see on the video there is water in the carafe yet the machine continue to through an error. We are getting more and more frustrated by the cup. I will leave the rating at 3 stars but only because the coffee is so damn good.... when it does create a cup full. UPDATE 5/11/2019 Ok. Now we are going down to 1-star (from 3). The machine makes the first cup every morning just fine. The 2nd cup NEVER works. The "refill water" light flashing comes on after you press the button to start the 2nd cup. I called customer service at Amazon and because we are over the 30-day window (actually 35) Amazon won't take it back. They patch me into Nespresso hot-line and then Nespresso wants to troubleshoot the problem, all over again. After talking to two people at Nespresso and arguing over what the red flashing light means and actually reading the manual to the Nespresso person on the phone she finally agrees to "repair" the machine. At first she wanted to ONLY send an empty UPS box so the machine could be sent to be "repaired by a technician". She told me that process would take about 2-weeks. I told her that was unacceptable and I needed coffee. She reluctantly agreed to send a "loaner" machine that we could use while our machine is "being repaired". After an hour with her on the phone I was ready to give up. It was apparent she had a "protocol" that she had to follow in order to reduce the returns and get customers to give-up because their customer service process is too complicated or there is too much push-back from the representative. I'm overall very disappointed with Nespresso and wish I would have purchased the machine at the local target. At-least then I could just take it back or buy another one and then take this one back. Nespresso you need to whole-heartedly stand behind your product for greater than 35 days and not give your customers the run-around. Think about how many people I'm going to tell about my experience with your product and the poor customer service. Also, add a digital display to the machine, it can't cost more than a free calculator display. A real code to read instead of a flashing light to count flashes like morse code would REALLY help your customers AND your customer service representatives in troubleshooting the errors...DUHH!

I purchased the Nespresso VertuoPlus and love it. My only complaint is the milk frothier is missing one of the whisks. Since I’ve been using the machine and don’t want to deal with the hassle of returning it I’ll have to reach out to the seller to see if they will ship a whisk to me. I first tried Nespresso at my friends and liked it but wanted a larger quantity than an espresso. I didn’t know that there are machines that brew larger quantities, 8oz and 14oz. Yeah it’s not as cheap as brewing a cup of coffee but I wasn’t doing that either. Instead I was buying a cup every day at work for $2. So for me it’s cheaper. I have to say the coffee is much better tasting than Keriug, not sure if I spelled that correctly, and Starbucks. The machine is very easy to use. Push up on the lever to open, the motorized lid opens, drops the spent pod at the same time, install the new pod, press down on the lever to close, and push the button at top to start. The milk frothier is extremely easy to use. Pour in the milk to one of the two fill lines, close and press the button. Since I only have the one whisk I’ve only filled it to the lower level and frothed hot milk for hot drinks. I haven’t used it yet, but if you press and hold the button for 2 seconds you can froth milk for cold drinks. Hot the button flashes red and cold it flashes blue. Pretty smart. If you are considering this machine, what are you waiting for? Update 12/17/17: The instructions are not the most detailed, but I did notice that the provided whisk can be converted by removing the spring. In the lid there is a spring storage bracket when you are using the whisk without the spring. Therefore, the package came complete and I’ve upgraded my rating to 5 stars. The only reason I gave 4 stars is because I thought it was short one whisk.

Makes great coffee and espresso

This is the best coffee machine I’ve ever had. The colour is really nice and the coffee comes out great everytime. You can use any size nespresso pod which is a plus

Easy to use. Great foam.

Pleased with this purchase

Great coffee