Promenaid Satin Black 5ft ADA Handrail Kit - Complete Indoor/Outdoor Stair Handrail - 1.6" Round Satin-Anodized Aluminum Railing with 3 Satin Black Painted Pivoting Brackets & ADA Wall Returns

We live in the Evergreen State and are finishing up a kitchen remodel project. Washington is very beautiful with trees everywhere. My wife custom designed the top stair banisters, had them built by a local artist and wanted black metal handrails down to the basement. I'm just a DIY guy and wanted to use wood for the handrails so I could accommodate a drop, a turn, another drop, and another turn and still accommodate continuous handrails for safety and to meet Seattle Code (because an inspector was coming for the kitchen remodel). I spent hours reading through code websites and watching videos trying to find a solution for our unique staircase. We have grandchildren who will be growing up using these stairs so they need to be as safe and secure as possible. I found Promenaid on Amazon and thought they would accommodate our needs. Promenaid has many parts and videos to help any DIY people to assemble the handrails. I made a design, measured the needs and ordered some parts on Amazon. Once I started assembling them, I had questions that the videos couldn't answer due to my staircase. After even more research, I finally called Promenaid and was surprised to get a real person. Richard understood my dilemma and said he would get a designer involved. The designer, Charmene, asked for measurements and requested a video of the staircase. She obviously knew her job, but unfortunately, Gmail kept deleting the videos I tried sending and when she sent me files, Amazon limited what I could receive. We finally focused on the Amazons Your Messages (which is under Your Account section) for all communication and then the magic appeared. Charmene completely designed my handrails, sent pictures for me to follow and included a parts list. She recommended Promenaid's newer sprocket style connectors which were more versatile than the standard style connections and had additional options for angles. Her design worked - it is simple, yet elegant! I was able to install the handrails, adjust all the brackets to meet wall studs, added ADA compliant end caps and I am unable to pull them off the wall which I'm sure our grandchildren will try to do someday! So, for any of you DIYers thinking about handrails, give these a try and don't feel that you need to know everything and do everything by yourself!

Looked around for a lot of rails, as our stairs did not have one, and for older family and friends it is a necessity. Found this one, a little more expensive than Steel Pipe rails, but looks better, comes with all the handles and end curves to make it safe and very sturdy. One feature is under the bottom of the hand rail slides a PVC strip that when you grab the handle your fingers grab onto the PVC which creates a might better grip than just an aluminum or steel rail would provide. Installation is not tough, watch the videos on their website and that helps alot. once you get the top positioned at the right height, it's easy to level it down the wall for a good fit.

Love it was able to mount it easily. Guy wanted to charge me $350 to install, cause he thinks im stupid. $350 to install 9 screws, really. Im a girl and did it myself with the help of my cockeyed brother. Mom loves it, nice to have that extra stability going upstairs.

Great product!! I have built several decks in my career and the exterior handrails ware always just muh.. These however, are the cat's azz.. They look great, install easily and you can cut to length. Highly recommend!

Firstly, customer service was readily available (even late and on weekends) and very supportive with technical advice. Secondly, I had a problem with the rail supports and the adjustment where the supports attach to the rail. More than likely this was my fault but nevertheless two things happened: (1) I got quick and substantial answers detailing the adjustment I needed to make to the supports and (2) I had to remove and reinstall every support to make the adjustment necessary to limit the flexing of the rail. Of note - the attachment that needed to be tightened was unable to be sufficiently tightened on two of the supports because the screw that I was tightening was bottoming out and would not quite go in far enough to get everything snug. With these two supports I drilled and tapped a couple more threads and then everything worked wonderfully. This is a minor fabrication issue that probably has been fixed by now or was in the process of being addressed as the majority of the supports were able to be tightened adequately with no intervention on my part. After changing my order two or three times because I couldn't decide on the returns, PromenAid staff generously sent both end caps and ADA returns with the option to send the ADA returns back for a refund. All I can say is that the pictures don't do them justice - the ADA returns look beautiful and easily are the highlight of the installation. With the longer run, I had to butt two shorter sections together and it works just fine but I wonder if an internal coupling would've made that an easier and more secure process. There was a lot that could go wrong with this order and very little did go wrong. We have a beautiful and sturdy handrail system and it only took a few hours to get it in place. Again, kudos to PromenAid for answering the phone.

These handrails are amazing. They work great. Had a family member coming to stay with us who has bad knees. These helped her greatly navigating our stairs. Have also helped me out when I’ve tweaked my own knee. Installation takes a lot of care to get them in the studs. You need a good stud finder as well as a long finishing nail to confirm where the edges of the studs are. There isn’t much room to miss, so you really have to get the brackets centered. Love the ADA curved end caps. When finished, the whole thing feels really solid. I’m very impressed with the product. My only con is that the top of the bracket, near where it meets the rail, has a very sharp metallic bit that will cut you if sliding your hand down the rail. This is a design flaw. I remedied it by wrapping some black electrical tape around this part of each bracket. Looks good - can only see the tape on very close inspection.

Very good sturdy, well engineered product and a good value for your money.

Awesome. Beautiful handrails with modular components that can be configured to your own situation. Relatively easy to install, solid. Very satisfied.

Inexpensive alternative, instructions good, easy to instal and looks good.

Safe, Sturdy, Stylish, Easy Install Designed to save you from a bad fall down the stairs. I love the grippy grab safety strip running the entire length of the railing -- no slipping when you grab this rail. The mounting hardware is easy to install and very sturdy. It's a gorgeous handrail to boot.

Just what was needed to "seniorize" a front step. Quality and expect to last a lifetime.