EUHOMY Commercial Ice Maker Machine,Moon-Shaped Ice,100lbs/24H Stainless Steel Under Counter Ice Machine with 33lbs Storage Bin, Freestanding Crescent Ice Maker for Home/Bar/Cafe/Restaurant

Hooked the ice machine up and have had it running for a day. None of the reviews mentioned the inside ice hopper dimensions, which I was curious about:Front to back: 12”Width: 15”Bottom to front lip: 10 ½”Bottom to ice maker trip switch: 12”Yes, it looks small and measures smaller than I would have liked. Ran it overnight on +6 (highest setting for full cubes) and it held two full bags plus another 1/3 bag. I purchased the “Pinnacle Mercantile Plastic Ice Bags 10 Lb. with Draw String Closure Pack 100”. The bags are thinner than I would like, but held up to dropping a frozen bag of cubes a few times. I think they will be reusable one more time before they start to get holes. Perhaps if one was careful and gentle, they could be reused more. I am not careful or gentle so am looking for a sturdier bag.As it filled, the ‘blocks’ did not break up, so I had a lot of full blocks to break up before I could bag. I used a metal 24 Ounce aluminum scoop to bang on them. Not the easiest thing to do in such a small space. An 8 ounce ballpeen hammer did a much better job. I was worried about cracking the inside casing, but solved that below.With the cube set on “6” it made a cycle in 22 to 25 minutes. As others mentioned, it produces a surprising amount of ice. If one kept on top of it, I could see 6+ of the bags per day. My boat needs are 4 bags/day and this will more than keep up with that.The ice does melt in the hopper. Overnight (8 hours from empty hopper) at 75 environment degrees (as reported on the machine screen) there were 7 cups of drain water. The ice was ‘wet’ when bagged, but bagged and put in the freezer like that, it easily broke up by dropping the bag on the floor, once on each side. Pretty standard even for purchased ice.Noise level: It is pretty noisy. A louder than expected hum of the compressor/fan. Annoying if you are in the same room, not too noticeable if in an adjacent room. The blocks dropping in an empty hopper is a bit noisy. The machine came with nice foam padding in the packaging. I cut a piece to fit in the bottom (cutting out for the drain) and that eliminated that. It has not been a pain to scoop off of and I figure to take it out every few days and replace with a second one I made, to let the first one air out. This does, however, prevent the first blocks from breaking up as they hit the bottom though. The ballpeen hammer works well and with the foam padding on the bottom, I believe I have helped eliminate the possibility of cracking the inside casing.Overall, I initially give this little bugger a 5 rating. Time will tell how well it holds up. Came very well packaged, no damage. Hooked up easily, came with more than enough parts needed. I bought the recommended in-line filter, so have a ton of extra waterline. Screen is pretty simple to use. They are one touch buttons, no “menu” to scroll though to find something.Only negative so far is the height of the opening. It really needs to be raised to make scooping out easier. Could use a larger holding bin also, but with about an actual 25# of ice storage, fine for my needs Yeah, they say 33# but that would be all blocks broken up and manipulating the cubes to fill the hopper. Not going to happen in real life.Front grill, top and back are metal. Thin gauge, but still metal as advertised. Sides, door and frame are plastic. Fairly heavy plastic, but I would not put this in a heavy abuse location. Plastic door does slide up and lock open, is not removable.For my use, needing 4 bags/day for boat fishing, this will fit the bill. I can accomplish this bagging twice a day.For the other retired bachelors who go fishing every day, this is how I set mine up. Spare bathtub. Put 2x6’s across the tub to set the machine on, resting on pieces of the packing foam to cushion and prevent slipping. Puts the opening at a much more comfortable level for scooping out. Feed the filter/machine from the shower head, with a shutoff to the feed and separate shutoff for the shower spray. Drain water goes into the tub. I can clean the inside using the shower spray. I capped the tub faucet because in time, I know it will leak and I don’t need it. Hanging work light as it is easier to see inside the machine. Dropped ice while bagging falls into the tub.

The media could not be loaded. Hello I am from the Bahamas and i am an entrepreneur, I was interested in buying an ice machine because i sell beverages on the road, and stumbled across this product, based on the reviews. I was a bit skeptical at first because of the bad reviews so I asked a friend and also my dad what were their opinions, my dad told me to give it another week (decision making process) and my friend told me to get this. So I got this the following week, as was advised from my friend, as this was and probably still is number #1 top Commercial ice machine and a fast seller. The installation wasn't all too hard, despite me having no experience in plumbing nor electrical, it took back and forth trips to the hardware store and probably about $300 in labor and supplies which comprised of the electrical and plumbing work of course.After the installation was completed I gave it an additional 12 hours prior to starting it up to ensure the PVC glue cured well, hence the machine received more than 24 hours in an upright position as stated (advised) on the front facing. I started the machine the next day and allowed it to self-clean for 20 minutes before making the first batch of ice. Everything sounded normal, however during this phase i thought the machine encountered a problem due to the length of time it took to fill up with water (flashing arrow indicating machine is filling up) to my avail that eventually disappeared and the machine cleaning phase had completed and it went into ice making mode automatically. All i did was watch as the ice was being slowly made, i stepped out of the shed to do some other work around the house and came back to see what was the state of it, it was flashing "08 min" indicating 8 minutes left before the completion of the first batch of ice. The ice fell into the bin( a bit loudly), but i didn't mind all i wanted was ice. There it was my first (premature formed) batch of ice. After witnessing it dispense the first batch, i left it alone for 2-3 hours, coming back however i was shocked to see how little ice it had made.I then began to observe it more closely to discern exactly what could be causing it to make premature ice and not fill up. I noticed after every batch of ice that was made, the dispensing tube would wet the bin up (that the ice would drop in) and sort of defeat the purpose of what the machine was intended to do(make ice). Immediately i contacted customer support, and was advised to send videos accompanied with other information. Willow responded in about under a day, after all it was over the weekend so i had assumed company hours was offline at the time, fortunately i didn't had to wait until Monday for a response and got a message from Willow @ Euhomy customer support on sunday. Willow said the tube letting out the water above the ice trays was not positioned properly and if i would not mind to rotate the tube where the holes (nine of them) would point downwards. I did that (very easy to do) and started the machine again.WaLah ! :) Happy Boy, Ice was now maturely being produced and was not melting down after every completed cycle. I will upload pictures and a video. The machine has been running almost 7 days str8 so far it has encountered one (E2) error, but i think that was because the bin being full of ice held down the white flap for a while (presumably speaking). I am pleased that with this product and would advise other people to buy it as well, customer service is quite reputable. I wanted to upload the video of what it was doing prior to the fix but i could of only uploaded 1 video.~ Additional note: Makes a TON of ice ~Update: Excellent Customer Support, I'd recommend this product or any Euhomy product to anyone interested in ice machines(No wonder they are #1 in commercial ice machines ^_^), just based on their customer support reliability. ~SIX STARS ~