No software, no user guide and no asseble instructions in the delivery. please send them asap. tnx

Hi USB flash is sent with the package. There is software and user guide.

How I can have technical support?

Yes. mail to joanie12316@126.com

Can I use Microsoft word to create a document and formatting?

No, you can not use Microsoft Word to operate the Robot plotter. You can use most vector based drawing programs, but they will need output reformatting to work. This machine was designed to use Inkscape Drawing program. It is freeware and does support most other formats for conversion. It does have a built in word program for writing .

What is your return policy?

Lifetime service guide. One year warranty. Return every part and send to specified address, full amount will be refunded.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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A3 Pen Plotter, iDraw1.0-16T A3 Working Area XY Plotter, Handwriting Writer Drawing Robot Kit iDraw Hand Writing Robot Kit -Assemble Needed

A3 Pen Plotter, iDraw1.0-16T A3 Working Area XY Plotter, Handwriting Writer Drawing Robot Kit iDraw Hand Writing Robot Kit -Assemble Needed

Product ID: 71100782

Details

Brand
iDrawHome
Color
A3 Working
Item Weight
5.39 Pounds
Material
Aluminum Steel
Product Dimensions
13.78"D x x

📐A3-sized 13.78"x13.78" working area

🔋Improved power signal on main control board

⚙️Partially assembled, easy final setup

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98966 som

Duties & taxes included

In stock

Sold byAmazon KyrgyzstanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Kyrgyzstan.

Secure transaction

Description

✍️ Elevate your creative hustle with precision plotting power!

PRECISION MEETS SCALE - Draw intricate designs up to near A3 size with a 13.78"x13.78" XY plotter workspace.
ECO CONSCIOUS ENGINEERING - Lead-free process and durable aluminum & stainless steel build for a sustainable, long-lasting tool.
LIFETIME SOFTWARE UPDATES - Stay cutting-edge with continuous software support ensuring compatibility and new features.
DIY ASSEMBLY WITH PRO SUPPORT - Almost fully assembled kit lets you finish setup quickly with clear guides and responsive customer help.
CREATIVE MULTITASKING UNLOCKED - Automate detailed handwriting or drawing while you focus on other projects—boost your productivity.

The iDraw1.0-16T A3 Pen Plotter is a semi-assembled XY drawing robot designed for creators, educators, and automation enthusiasts. It offers a near A3-sized working area (13.78"x13.78"), improved power control, and lifetime software support. While it requires Windows 10 and some hands-on assembly, it enables precise, original handwriting and drawing automation on various media, making it ideal for professionals seeking to blend craftsmanship with tech-driven productivity.

Specifications

Best Sellers Rank	#593,750 in Office Products ( See Top 100 in Office Products ) #89 in Wide Format & Plotter Printers
Brand	iDrawHome
Color	A3 Working Area
Compatible Devices	Laptop, Personal Computer
Customer Reviews	3.6 out of 5 stars 23 Reviews
Item Weight	5.4 Pounds
Material	Aluminum , Stainless Steel
Product Dimensions	13.78"D x 13.78"W x 6.69"H

Reviews

D**N

20.11.2018

B**C

19.01.2022

J**S

24.02.2022

A**R

20.12.2023

J**R

3.12.2024

A**R

7.01.2022

R**T

10.07.2019

C**S

5.07.2019

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98966 som

Duties & taxes included

In stock

Sold byAmazon KyrgyzstanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Kyrgyzstan.

Secure transaction

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