GE Profile Opal 2.0 XL Countertop Nugget Ice Maker with 1 Gallon Tank

This icemaker is the queen of all queens. It’s huge, the instructions could be written with a little bit more, about the actual set up of the machine itself,, also instead of starting off on how to clean the machine, how to operate and what steps to take one at a time, writing comprehension, just saying we’re not my best subjects, and also taken into consideration being women, who went from been married iand anything with instructions my other half done everything for as long as I left home at 16 years old, going on 50!! These instructions, severely need attention,, from going t from having a man in your life, who did it all for you, two being able, to read and see each steps that being said Step1. with a detail1 as well as a clear picture showing on each step have step-by-step , but I guess they wanted you to look at the pictures and just know what you’re doing. I finally after many hours doubting myself and doughting everything around me as well as the floor and myself cause I did not hook up the hose in the back I guess the second guess myself on which one of those tubes goes where I make the wrong mistake , the directions didn’t say which hose came off and attached to the pump on the side of the icemaker where my house of water pump I undothe accidentally connect the wrong hose to the pump, causing all the water in the holding tank, ran out like crazy. Call it a pretty lucky guess after two wasted full gallons of distilled water everywhere!!The first icemakerI bought lasted about a year and a half totwo years. my next purchase was an another one an another one on Amazon, purchased it December 30 and went out within a two week timeframe. So I’m going to see my daughter in Missouri and she’s been telling me to get the GE profile. Opal, I told her she was out of her bougie mind…. after the second one broke, I was mad as hell. She paid $699 for her, but when I got on there and looked way more than what I wanted to spend, I decided to just do the purchase and get it over with, came in the mail today, our yesterday,, I was blown away.It was the best purchase I made. I love the little nugget ice, this icemaker is my prize possession, I’m going to religiously like clockwork, my opal blue. The ice queen is going to be maintenance as often as asked, i’m on a fixed income, so I am going out on Liam, and I hope to goodness I hope she treats me, stress, free, and finances free from any and all problems she Keeps the general Electric, maintenance free, and always holds up to the General Electric name and craftsmanship.. i’ll come back in about six months and give an update!! you can definitely tell by looking at this machine that you are getting nothing but the best it’s heavy duty made to last, and last not least meant to be in my kitchen.!.!.! Sincerely, Dana Burney. Please read what I wrote and take in consideration about the instructions. I’m proud of myself, I figured it out. Gotta put together waste a couple gallons of water, but that’s OK., That icemaker is extremely heavy for one person to lift

I waited and waited and read many reviews and finally bought this during prime deal days and I’m so glad I did! Some say it’s runs loud, but it doesn’t bother me. It’s in the kitchen, not my bedroom. I bought the XL tank and love everything about it. I was worried the ice would melt quick in my glass, but it doesn’t. Just buy it! Update 4 months later- I have a love hate relationship with this machine. I get “add water” multiple times a week (sometimes multiple times a day) even when the tank is full. I read online the water line can get air bubbles, so I have to lift the tank, open the drawer then shut it and hold tank for 30 seconds or so to get it going. Gets SO annoying. Cleaning is a pain. I’ve leaked so much water everywhere doing it. Finally this most recent time I think I got the hang of it. Lately machine has just shut off a few times. Ugh. Could be a melted ice mess if I hadn’t noticed. On the positive side, I still don’t think it runs “loud”. It’s in the kitchen so it doesn’t bother me at all. Update 6 months later- I completely removed the side tank. So much better and also easier to clean. We have a family of 4 and I only have to add water a few times a week. Much easier and also smaller and fits better in the corner of the kitchen with out the side tank. 18 month update- still going strong and still not using the side tank. I did have a squeaking issue but I googled it and found it needed to be completed defrosted. So I did that and let it sit over night and squeak went away! The scoop broke so I bought a nice metal one. But still overall glad I bought, we use it all day everyday! 19 month review- IT DIED!! Motor started getting VERY loud, my husband opened the back and said he could tell motor was toast. With in a few days it made a VERY loud noise and died. This machine WILL NOT LAST YOU! It makes me so sad because it was very expensive and I LOVED it while it worked. So I’m buying a cheapy $100 one because honestly none seem to last and I’ll just buy a new cheapy one every hear. Warranty is expired so this will sadly be going to a landfill

Life. Changing. Little did I know as I dreamed about a nugget ice maker for all these years how much I would love love it. When it showed up, my husband was so annoyed because he swears we have an overabundance of kitchen appliances & this thing is quite large & honestly, not cute. One week in, he was sold! Full disclosure, we named it Vanilla Ice. Now, he talks about his love of Vanilla as much as I do. Here what you NEED to know. I bought this machine with no actual knowledge of what it would take to own it, so I don’t want you to go in blind, like I did. 1. You will need to plan extra time to get it set up. You will have to do a bleach cycle for the set up to make sure it’s good & sanitary. It’s not hard, just time consuming & you'll want to be near a sink when you do it (or have a really big bucket!) 2. You will need to descale your Vanilla Ice at LEAST once a month. I guess based on your water, it might be more often. We are once a month, like clockwork. I had no idea this was going to be a thing. It’s an overnight process. You can go about this in a few different ways, I’ve done the vinegar & the tablets that are meant to descale & sanitize in one. Either way, it has to sit for several hours over night as part of the process. 3. You are going to want to run a bleach cycle every other month at LEAST, if not every month. You do not want mold to be a thing. I’ll be honest, those tablets that say they will sanitize too, will not be sufficient. It’s easy to add a bleach cycle when you descale, just extends the amount of downtime & how often you have to run the cleaning cycles. IF you have any issues & have to call customer service for help, the good news is that they are awesome. I had some confusion on the two different types of cleaning cycles, so I called for help & they were great. Based on how quickly I go through the extra water tank, I cannot imagine not having it, I’d be having to add water alllllll the time. LOVE having the extra water tank, cannot recommend it enough. If you’re going to invest in an ice maker, this is the one to get. It’s truly been a wonderful addition to our lives.

I did a lot of research on machines for the house. I looked at multiple units, some that required a drain. I had a smaller Frigidaire but it required constantly filling the water during the day and although it claimed to make 26 lbs during the day, it was a slow and tedious process in getting to the 26 lbs. The ice also melted extremely fast even in a Yeti cup. I am extremely happy with this GE Profile and even though the ice is smaller (and in larger amounts), it lasts longer compared to the larger cubes from the Frigidaire in my Yeti. Some things to note, it does have some noise to it. But not enough to bother me and it was relatively the same as the Frigidaire unit. I did read the comments and someone mentioned scheduling it to turn on and off in the middle of the night to keep continuous ice making. I guess if it stops, it melts quit a bit. Stopping and restarting helps. I love the fact I can leave this on continuously. I do like the App feature, but rarely use it honestly but it’s a nice to have for sure. And finally, I don’t have arguments with the family of 5 on why we don’t always have ice. The side XL unit is an absolute MUST. Although we got the side unit, we STILL go through a lot of jugs of water. In the heat of Texas, of course we should be using it quite a bit. And USE DISTILLED WATER. Do your research on WHY to use Distilled. Makes a difference. Flavor, of course will be different than drinking water but we use filtered water from our refrigerator along with our Distilled Ice and scaling will be reduced significantly if at all. The beauty of this unit is that I don't have to clean as much using distilled water, I don't have to drain often, and I can leave it on constantly. Couldn’t be happier at the moment with this purchase

I bought this as a Christmas gift and my wife loves the ice it makes. From this positive comment I will move on to say this is one of the more expensive counter ice makers and the manufacturer needs to go back to the drawing board. Within an hour of setup and operation it quickly began to make loud alarming noises like cats fighting or a baby crying. My wife video taped it -- cause it's so alarming it will likely make you laugh -- but we tried to solve this issue because my wife really loved the ice it made -- to no avail -- you can't just push the turn off button on upper front right to stop the appauling noise you must unplug the unit -- so we started the ritual of periodically unplugging the unit and plugging after some time or overnight pluggin it back in to begin the process of making ice daily but for such a costly icemaker we realized that if we don't return this thing it has a great likelihood of breaking down and then we won't be able to return it -- we waited till the last week of return ability in case we figured something out and finally sent it back -- if we didn't see so many complaints and videos about this noise problem we may have continued our ritual of periodic unplugging but honestly we shouldn't have to do that -- GE-- you've got to be a better company than this ?-- go back to the drawing board and fix the obvious problem -- for the record we always used filtered water and we followed the proper setup procedure watching several Youtube videos and reading instructions before the setup, it was so disappointing -- when it is not crying like a baby it's actually pretty quiet.

If you’re a fan of the soft, crunchy nugget ice found at old-school soda fountains or your favorite drive-thru, the GE Profile Opal Nugget Ice Maker delivers that same experience—right in your own kitchen. I’ve been using this machine for some time now, and I can confidently say it’s one of the best home ice makers on the market, if you’re willing to commit to some routine care. ⸻ Pros: • Perfect Nugget Ice: This machine produces the iconic soft, chewable ice that’s incredibly satisfying. Whether you’re making cocktails, iced coffee, or just love munching ice (despite what your dentist says!), the quality is exceptional. • Quiet Operation (Relatively): Compared to commercial or restaurant-grade ice makers, this unit is impressively quiet. There’s a low hum while it runs and a gentle sound when ice drops into the bin. • Thoughtful Design: Comes with a scoop, a front drip tray for catching condensation, and a sleek, modern look that fits well in most kitchens. • Self-Recycling Water System: Melted ice drains back into the reservoir and is reused—efficient and convenient. • Decent Water Capacity: The gravity-fed reservoir holds up to one gallon of water. I strongly recommend using distilled water to reduce mineral buildup and prolong the machine’s life. • Party Prep Friendly: Under normal usage, a full ice bin will provide enough ice for about 6–8 twelve-ounce beverages. When hosting guests for drinks and light bites, I like to fill gallon-size freezer bags about 3/4 full of ice in advance and store them in the freezer. This ensures I have plenty of nugget ice on hand for the entire gathering and can keep the ice bin replenished for everyone to enjoy their favorite cold beverage. ⸻ Cons (But Manageable): • Requires Routine Maintenance: Like all freestanding ice machines, it needs regular cleaning and descaling. This includes the water tank, the internal reservoir beneath the ice bin, and periodic sanitizing. You’ll want to plan a full clean every 45 to 75 days, depending on usage. • Descaling Frequency Varies: If you’re using tap water, the hardness of your local water supply will affect how often you’ll need to descale. Harder water will lead to faster buildup, so regular monitoring is key. Using distilled water significantly reduces this concern. • Not a Freezer: The ice is stored in an insulated bin, not a freezer compartment. It will slowly melt if unused, but thankfully, the machine refreezes it using the recycled water. • Minor Condensation Drips: When removing the ice bin, you may notice a bit of condensation on the bottom. The included drip tray handles this well, but it’s worth keeping an eye on. ⸻ Final Thoughts: This ice maker is a game-changer for nugget ice enthusiasts. Yes, there’s a little maintenance involved—but in return, you get restaurant-quality ice at home. As my grandmother used to say, “Anything worth having is a result of hard work.” In this case, the “work” is light and completely manageable. If you’re prepared for basic upkeep and use distilled water when possible, this is a fantastic investment for your kitchen or home bar. I highly recommend it to anyone who appreciates the joy of perfectly crunchy ice.

I bought this machine on May 1, 2025 and is now August 2, 2026. I read the reviews and everyone said the ice is wonderful but the machine stops working. Thank goodness I bought the three-year warranty because the machine stopped making ice. I went through all the trouble shooting steps and it still won’t make ice. The most wonderful thing is I went to the Asurion website, and after three minutes of filling out an online form, I was refunded the entire purchase price.

This is my 6th ice machine at home. I put off buying the Opal because of the price, and the others lasted about a year each before dying. I've had large and small bullets and other "nugget" machines, and this is definitely the most quiet (so far) and best of the lot. That being said, while it does make nugget ice, it most certainly does NOT make "Sonic" ice. For comparison, the photo with the silver cup is from the industrial machine at work I'd buy if I had the room. It makes true scraped, extruded ice like you can get at Sonic- almost like shaved ice. Almost. The photo in the clear cup is from the Opal, which makes chopped nuggets from a frozen tube of ice. Close, but not quite the same. If the machine stays quiet and lasts more than a year (hopefully several years!), I'll be happy. EDIT: After a few weeks using only filtered water, with regular cleaning and descaling, the “cleaning” light is stuck flashing, like MANY others report. Apparently, this is a software bug GE is aware of. Annoying, but machine is otherwise working fine.

I’ve seen too many companies operate like this lately, and GE seems to be following the same playbook. I ironically bought this from Amazon — and this ice maker isn’t cheap. On the outside it looks sleek, but inside it’s completely rotten: false warnings, random stops and starts, terrifying squeals, and general unreliability. Customer service was a complete disaster. I was just a month past the one-year warranty, and the representative refused to help, offered no solutions, and eventually hung up. No accountability, no concern — just cold corporate scripts protecting GE’s profits. This appliance is all style and no substance. Expensive, flashy, and fundamentally broken. If you value your time, or money, do not buy this. GE clearly cares more about profit than quality or customer experience. Amazon too? They haven't weighed in!

El producto no funciona , la bomba de agua no trabaja y sale la leyenda de add water ,

WHEN THE ICE MAKER WORKS IT WAS GREAT. SUPER DISAPPOINTING THAT IT ONLY WORKED FOR ABOUT A MONTH AFTER PURCHASE. CUSTOMER SERVICE HAS BEEN A NIGHTMARE. THEY EXPECT YOU TO KEEP A HUGE BOX LYING AROUND THE HOUSE FOR AN INDEFINATE PERIOD OF TIME SO THAT YOU CAN SEND IT BACK TO THEM IN ITS ORIGINAL PACKAGING SO THEY WILL HONOUR THE WARRANTY. I AM ON THE HOOK FOR 'DAMAGES' THAT MIGHT HAPPEN WHEN I AM MAILING IT BACK TO THEM TO FIX IT. IT WEIGHS ALMOST 50 POUNDS. I CAN NOT FIND ANY LOCAL PLACE TO WARRANTY IT. NO ONE FIXES SMALL APPLIANCES ANY MORE. IT IS VERY NICE LOOKING, BUT WHAT THEY ARE DOING ON THE INSIDE OF IT, IT IS SUPER UNRELIABLE. THEY ALSO SHIPPED ME A DIFFERENT PRODUCT THAN THEY DELIVERED TO ME. THE INVOICE DOESN'T MATCH THE PRODUCT. I AM TRYING TO GET THAT FIXED BEFORE I SEND THEM ANYTHING. BRUTAL CUSTOMER SERVICE. DO NOT PURCHASE