Vac-Sweep 280

We’ve had our independence pool for about 2 1/2 years, and this pool cleaner was what came with the pool. We loved how easy it was to schedule cleaning and always thought it did a good job until recently. We repurchased the exact same item and our pool is beautifully clean again! This cleaner saves us the cost of hiring a pool cleaning service. It’s simple to use and does a great job. Even if we have to repurchase every 3 treats or so, we feel it is well worth the money.

Working as expected. Instructions for assembly of hoses and cutting to length are easy to follow. This unit replaced an older model so I could compare hose lengths before snipping.

Replaced original 10 year old 280 which still worked just not as effectively. Easy set up and install. Working like a champ now.

We replaced our old Polaris 280 after 18 years! We tried a cheaper brand but returned it. The leaves were getting stuck in the neck of the net basket. The Polaris works much better for that. Gave 4 stars because sometimes gets stuck in the corner by our steps. All in all it works well!

Pressure control valve arrived broken. I'm not sure how that happened as it was adequately packaged. It was replaced promptly so all good.

I ordered this pool cleaner June 8, 2020. It arrived June 13. It went into operation on the 15th. On opening the box, the sidewall connector was cracked. No problem, I had an old one from my previous Polaris 280 that was still good. Big mistake. That was an omen. I should have returned the Polaris 280 pronto. But, I needed a pool cleaner. I had a connector. So I kept it. I noticed immediately that the new cleaner was not as robust or as efficient as my previous two. However, I figured I'd keep it and assumed that like so many things, the quality in recent years has diminished. But, as time passed, the pool cleaner got increasingly less effective. It got to the point that the cleaner would run 8 hours and NOT clean the pool. It would float above the bottom. It would float upside down. It would get stuck so bad that the wheels on the new Polaris are now scuffed up to the point that it look a year old. It would not go out of the deep end and when I pulled it to the shallow end myself, it would travel over leaves on the bottom of the pool and not suck them up and immediately travel back to the deep end. Finally, after I tried everything I knew to do, I called Amazon customer service on August 31. The rep was nice though not really helpful. Referred me to the seller - In The Swim Pool Supplies. The seller was not help helpful since the purchase was beyond the 30 day limit. The seller referred me to the manufacturer. I spoke with Jeremy at the Polaris customer service number [(800) 822-7933]. After a lengthy discussion, Jeremy said the Polaris pool cleaner needed to be repaired and that I would have to take it to an authorized service center. The closest place Jeremy found to my house was a one hour drive one way which mean that to drop it off and then pick it up, I'd have to drive 4 hours if traffic wasn't a problem. At one point, I think Jeremy was gonna replace the useless pool cleaner but his supervisor said no. I asked if they would pay postage to mail the non working device and he said no. So here I am, out $500-600 on a piece of crap and no one will help me. I asked for Polaris corporate number and no one will give it to me. I have had good service out of my first two Polaris 280 pool cleaners. Not this time. I have a booster pump and a liner pool. There was nothing in that pool that should have damaged the pool cleaner. Since it didn't work great right out of the box, I suspect what ever was wrong then only got worse. Buy at your own risk. If you don't return it before the 30 days after purchase is up, don't expect help from amazon, this seller or the manufacturer. I've wasted a lot of time trying to get help. Now I'm told I have to spend 4 more hours of my life on the road to go to an authorized repair center. In the mean time, I've been having to clean my pool manually despite spending a good bit of money on an automatic -pool cleaner. So disappointed with this purchase and even more disappointed with the pitiful customer service from amazon to seller to manufacturer. Update: Spoke with Mixer, customer service rep, at Fluidra yesterday. He listened patienty to my concerns and is sending a replacement pool cleaner. So thankful to find someone to help me with this. Mixer has renewed my trust in the company.

New Polaris with hose attached was exactly what I ordered and was simple to install. Very good quality and has been operating now for 2 weeks with no issues at all.

Arrived faster than expected. Instructions were not very clear, so read them several times before you cut the hose! No issues though, just took my time setting it up. Works great. Nicknamed it PUMBA.

This was a replacement for our ancient Polaris 180 which had stopped working properly. It is so much better than the old machine and does a fantastic job of cleaning the pool and sucks up and catches leaves and other detritus as small as large grains of sand. I’ve only had it a week so I can’t comment on reliability it I would expect it to last years. Note: I bought this from a seller in France and had failed to consider (and was not warned) the import charges/VAT when it was delivered which added nearly £100 to the price. Be warned if buying from overseas.

Todo perfecto

article défectueux , roue cassée au sorti de la boite

Polaris are superb. The 280 does an excellent job of keeping my pool clean. Also you can see immediately if the dirt bag need’s emptying as its on top.I empty mine once a week normally, unless its full. It sucks up leaves, sand, insects. It climbs the walls too if you have it adjusted correctly. Also the life of the 280 can be extended by after market replacement parts. No motors, no charging, no hassle of batteries dying, just reliable cleaning, everytime and every day. Its design hasn’t changed in 15 years because it doesnt need to. Its design just works.

First robot lasted 14 years . This one lasted only 4 years before the transmission let go.