anyone know how to make it to where I can hear my voice in the earphones?

Download the Plantronics Hub and there's a setting called sidetone. Set that to the highest setting to see if that helps. 1-800-683-5715

Does the audio jack work on samsung Galaxy S8

Hello! If the phone supports a 3.5mm plug for headphones and a microphone, it should work. If you have any further questions, feel free to contact our Customer Care Team at 800-985-9815.

are there in-line controller part replacements?

Hi! The Plantronics Blackwire C5220 in-line controller can be replaced by the following part number. 211019-01 – Spare inline assembly, C5200 USB-A 211019-02 – Spare inline assembly, C5200 USB-C

My Blackwire 5220, in came in a plastic bag and the headphones were in a foam case. Is this a return or bulk packaging?

mine had no plastic bag and was in just the foam case. Ask the person you got them from.

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Plantronics - Blackwire C5220 - Wired, Dual-Ear (Stereo) Headset with Boom Mic - USB-A, 3.5 mm to connect to your PC, Mac, Tablet and/or Cell Phone

Plantronics - Blackwire C5220 - Wired, Dual-Ear (Stereo) Headset with Boom Mic - USB-A, 3.5 mm to connect to your PC, Mac, Tablet and/or Cell Phone

Product ID: 66930360

Details

Brand
POLY
Color
Black and Red
Ear Placement
On Ear
Form Factor
On Ear
Noise Control
Sound

🎧Dual-ear stereo with hi-fi audio

🔌USB-A & 3.5mm wired connectivity

🛡️SoundGuard DIGITAL protects hearing

27738 som

Duties & taxes included

In stock

Sold byAmazon KyrgyzstanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Kyrgyzstan.

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Description

🎙️ Elevate your calls, own your workspace.

ADAPTIVE AUDIO EXPERIENCE - Auto-switches between wideband telephony and hi-fi stereo for calls and music without missing a beat.
CRYSTAL CLEAR COMMUNICATION - Noise-canceling boom mic ensures your voice cuts through the noise in any professional setting.
PRO GRADE COLLABORATION READY - Certified for Microsoft Teams and compatible with all major UC platforms—stand out in every virtual meeting.
ALL DAY COMFORT ALL DAY FOCUS - Ultra-soft leatherette ear cushions with memory foam and a lightweight metal headband keep you comfortable through marathon meetings.
SEAMLESS MULTI DEVICE CONNECTIVITY - Plug into your PC, Mac, tablet, or phone with USB-A and 3.5mm jack for ultimate versatility.

The Plantronics Blackwire C5220 is a wired dual-ear stereo headset designed for professionals demanding superior audio clarity and comfort. Featuring USB-A and 3.5mm connectivity, it seamlessly integrates with PCs, Macs, tablets, and phones. Its noise-canceling boom mic and SoundGuard DIGITAL technology protect hearing while delivering crystal-clear voice quality. Ultra-soft memory foam ear cushions and a durable metal headband ensure all-day comfort, making it ideal for extensive communication and collaboration across leading platforms like Microsoft Teams. Backed by a 2-year global warranty, this headset is engineered to keep you connected and productive in any work environment.

Specifications

ASIN	B079GY78JJ
Additional Features	Microphone Included
Age Range Description	Adult
Audio Driver Type	Dynamic Driver
Best Sellers Rank	#632 in Computer Headsets
Bluetooth Version	5.2
Brand	PLT
Brand Name	PLT
Built-In Media	Headset
Cable Features	Detachable, Cord Rewind
Color	Black and Red
Compatible Devices	Skype; Avaya: Avaya One X, Jabber, Webex, Avaya one-X Communicator, Avaya IP Agent, Avaya 96xx Series IP Desiphones; BroadSoft UC-One 20.0.1 or above; Cisco: CUCI-Connect®, CUCI-Lync, Cisco IP Communicator, Cisco Unified Personal, Communicator (CUPC); CounterPath® Bria; Dragon NaturallySpeaking (by Nuance); Netphone; IBM Lotus Sametime; Microsoft: Office Communicator, Microsoft® Lync®; Mitel: MiCl…
Connectivity Technology	USB-A, USB-C, 3.5 mm audio jack
Control Method	Remote
Control Type	Call Control
Controller Type	Button
Customer Package Type	Standard Packaging
Customer Reviews	4.5 out of 5 stars 2,037 Reviews
Ear Placement	On Ear
Earpiece Shape	On-ear
Enclosure Material	Memory Foam, Metal
External Testing Certification	Skype for Business
Form Factor	On Ear
Frequency Response	20000 hertz
Global Trade Identification Number	00017229158573, 00197497211092
Headphone Folding Features	On Ear
Headphone Jack	3.5 mm Jack
Headphones Ear Placement	On Ear
Impedance	32 ohm
Item Type Name	Plantronics Blackwire C5220 Headset
Item Weight	164.2 g
Manufacturer	Poly
Model Name	Plantronics Blackwire C5220 Headset
Model Number	207576-01
Noise Control	Passive Noise Cancellation
Number of Items	1
Sensitivity	32 ohm
Series Number	5200
Specific Uses For Product	Music
Style Name	USB-A
UPC	197497213751 017229158573 197192145548 017229158559 197497211092 017229173354
Unit Count	1 Count
Warranty Description	2 YEAR Manufacturer Limited
Water Resistance Level	Not Water Resistant
Wireless Technology	NO

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

View all Trustpilot reviews

27738 som

Duties & taxes included

In stock

Sold byAmazon KyrgyzstanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Kyrgyzstan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

View all Trustpilot reviews