Yale Assure Lock 2 Plus (New) with Apple Home Keys (Tap to Unlock) - Key-Free Touchscreen Door Lock in Satin Nickel - No Wi-Fi, Remote Access Requires Apple Home Hub via HomeKit - YRD450-N-BLE-619

It seems like the homekey functionality doesn’t work at all. Nothing happens when you tap the home key on the lock. I’ve reached out to support and they did the typical try a factory reset but as expected, that didn’t do anything. It seems like this product hasn’t been well developed / tested and you can find many other similar stories.

Como varios comentarios lo indican, no funciona en México ya que es necesario contar con la aplicación Yale Access que solo está disponible en US/Ca. Me comuniqué a soporte de Yale en Mexico y me confirmaron lo mismo, este producto no funciona en México debido a la aplicación Yale Access. Lo que hice fue crear una cuenta de Apple para tener acceso a la App Store de US, descargar Yale Access y hacer la configuración correspondiente. Considerar que para crear la cuenta de Yale es necesario un teléfono de US para recibir el código SMS para confirmar la cuenta. Una vez instalada tiene muy buen look y HomeKit funciona excelente. Si es un poco más lenta en ejecutar las acciones de apertura y cierre comparada con Schlage pero en lo personal funciona bien. Actualizaré si con el paso del tiempo hay algún problema.

It's a bit weird situation. Bought from Yale amazon shop, delivered to Lithuania, but can't use it, because it requires Yale Access app, which is not available outside US and Canada. Seems like a common issue, too bad I didn't check reviews.

Great lock. The only negative is the relatively short battery life if you get the WiFi option. Just make sure you download the Yale US app, as this lock was built for the US.

AVOID AVOID AVOID - Amazon should be ashamed to even sell this product! I purchased this lock, paid for it to be professionally installed by a carpenter into my door, only to discover it couldn’t be set up to work. After hours of frustration, I contacted Yale support, only to be informed that the app required to operate the lock isn’t available in the UK! Save yourself the trouble and avoid this product if you’re in the UK.