Galaxy Book5 (Pro 360) Copilot+ Laptop with S pen | 16 Inch 3K 120Hz AMOLED Touchscreen | Intel Core Ultra 7 |16 GB RAM | 1 TB SSD |Windows 11 | Aluminium Grey | Works with Galaxy Phone & Tab

Excellent galaxy book, my partner loves it, she uses it for studying, reading and games. Performs great and smoothly.

Perfect, exactly what I needed

I have been a Samsung user for many years and have had a great eco-system of products. I was excited to add the latest laptop computer to my product list, what a mistake. I bought the laptop in April 25, by July of the same year the screen cracked whilst I was simply typing away on the the keyboard. Spoke to Samsung about this and they insisted that the damage was user error and not covered under warranty and that they go through rigorous testing bla, bla, bla... I was told I have to pay for the screen replacement - £400! In October (when I was able to return to the UK) I duly sent my laptop for this costly service to an authorised service centre. This took 10 days without my laptop, and it came back wiped of data (why this was needed for a screen replacement I have no idea, but never mind.. Now, on the 1st December (some 6 weeks after the replacement screen) the screen cracked again, exactly the same way, I was just typing away and it checked in front of my eyes, top to bottom. I reported this to Samsung and guess what, my fault again as per them, and I will need to pay for another replacement screen, so another £400. Samsung would not shift on this. I have escalated it to their complaints team and still waiting for someone to email me about this. For me this product purchase has completely ruined the Samsung brand. If you do a simple google search for this laptop and cracked screens you can see many examples of customers who have had the same problem, yet Samsung have done nothing about it, well apart from charge their valued customer hundreds of pounds to repair a defective piece of hardware. My advice, look for an alternative brand of laptop until such time that Samsung admit there is a problem with this one and recall it for a proper fix.

Excellent. Wish it was 17 inches.

The laptop itself is great piece of kit, just a shame Amazon sent the Pro not the Pro 360 as ordered and no S pen with it or not with mine.

so far this seems to have been a great choice the plan was this laptop would replace tablet, laptop and power house pc in my office right out of the box has achieved the laptop and tablet objectives up in my office with the addition of a docking station connecting everything to the laptop via a thunderbolt cable and port, i am achieving the use of wired connection to 2 x external touch screens x 23", 2 x large capacity external drives, the ethernet, external speakers, the printer and scanner, an external keyboard and mouse. it allows me work and back everything to local only drives and the machine to be 3 separate computers in one giving me the freedom of a light and mobile system that is also my home and powerhouse pc when needed with all my data in one place accessible when ever i need it, so pleased at the moment update to my review i no longer buying this laptop tablet, yes it is a very good machine 1 major drawback, last week my screen spontaneously cracked. yes i have treated this laptop with total care and the screen has just cracked i contacted Samsung customer services and they told me i had damaged the screen. i confess that when i was looking for this product there were reports online about spontaneous screen cracking and i never believed them how wrong i was proven Samsung even with hundreds of reports of this happening online also reported by main stream media deny any knowledge as to this happening and are blaming the customers for actively damaging the laptops, do not buy this laptop if you want a screen that lasts and as you are likely spending 1500 to buy this you likely want a screen that does not just spontaneously self destruct

Good price. Good service

This product is excellent. If you have a Samsung products then you MUST buy this.