Shark Robot Vacuum & Mop Combo, Powerful Suction, Matrix Plus, 60-Day Debris Capacity, HEPA Bagless Self Empty Base, Sonic Mopping, Home Mapping for Pet Hair, Carpets & Hardfloor, Black/Gold, AV2610WA

المنتج جيد ولكن الكهرباء 110 البرنامج لا يعمل في المملكة العربية السعودية

This is my second Shark Matrix. I had 2 prior robo-vacs. One was okay, but had a bag and regularly needed to get the roller brush cleaned off. The other which I thought was going to be comparable, definitely was not. It kept losing the brush and just did not clean very well. Both were iHomes. The better of the two I used for quite some time, but due to accumulated hair under one of the wheels some of the plastic housing broke and the pins kept falling out of the door of the dust bin. Lots of fun fishing them out of the garbage. So that one is on its last legs. However, as I said I regularly had to clean the roller bar nearly every time I used it and that is a pain. I have long hair and 4 cats, so hair is a factor. I decided to research what Shark had to offer and it was considerable. I have a sharp corded stick vacuum which is my favorite to use on stairs and in my foyer. It has a roller bar that doesn’t get gunked up with hair. I’ve had that one for years, so this is what prompted me to go with Shark. Sure cleaning the vacuum occasionally is what you should be doing, just a vacuum should not use extensive cleaning every time it is used. I did a bit of research and decided on one that does not use a bag, has a self cleaning roller bar and can mop if we decide to do that. Mind you, this is light mopping as you are just pushing around a wet pad. SET UP: Getting this set up was easy. You push down the base plate. Put the Base unit on that and plug it in. Put the brush on the robo-vac. Remove the mop head from the vacuum bin and put that into the vacuum. I put the vacuum against the base unit to charge. Then you download the app and follow directions to connect the robo-vac. You need to wait for it to charge and then you can send it around to survey the area. USAGE: Once the survey was done, I set mine out to do a portion of the house. The next day I did the rest. You can opt to have it return to base every half hour, of cleaning if you want, but I find this takes up enough battery that it was having to clean in two separate time frames to accommodate that. Much depends on the size of your house. Mine isn’t that big. Also depends on how dirty your house is. As I mentioned this is my second system. The first one impressed me so much that I invested in this second one. My first one is at our house, the second at our lake house. The old first ihome is used in our basement floor which has a family room and laundry room and the cats always track litter there. The second iHome is being donated. Maybe someone who doesn’t have pets will find some use for it. What I like about this one is: Brush roller handles hair well. You can clean it occasionally and it will be fine. Does not seem to get stuck in corners, or in odd spots as much as prior ones. Seems to not have issues with cords as much as a prior one. Does not lose the rotating brush constantly (if ever) No bag to replace. Just a cup to empty. Filters can be washed Overall it just seems to do the job well. Sure with a robo vac, it does not get into corners behind stuff, or odd little nooks, but it gets the bulk of stuff. In the kitchen where we have an island, sometimes we pull out the chairs so we can clean around them differently. Same with the dining room table too. MOPPING We have used the mop option, but are sensitive to the need of letting the solution area dry out. So for this reason I may not use it much. Time will tell. It did a decent job. We marked some areas as no-go areas. (base of cat trees). You have to zoom in to designate small areas. One thing we wondered is whether it wets the pad right away or waits till it gets to the designated area. It wets the pad at the start and mops from the base unit to where you send it. I think it would be better to wait till it gets to the designated area. In our case, the unit is in the living room and we wanted to mop the kitchen, so it did a swath of the living room on its path to the kitchen. We consciously opted to get the 2nd one with the mopping option, despite rarely using it on the first one. This was due to our experience with the iHome system. The first one was “okay” and on the second one we opted for one without the mopping option, thinking we would get a comparable model just missing the mopping part. It was not a good assumption. The second unit without the mopping option was a vastly inferior model. So using that correlation from the iHome system to the Shark systems we opted for the exact same model that we liked. The only thing the iHome did in my opinion better than this system was in the software. It showed me progress as the robo vac was working. This one does not. You get a Mission report at the end.

El equipo presentó una falla y tanto Amazon y shark respondieron con la garantía.

It's a great vacuum/floor cleaner. Does exactly what's it's supposed to do and does it well. The app, however, is a real waste of time. It's annoying having to always sign in, and super annoying navigating it. I don't need that much organization in my life. Appliances really don't need apps! What's next? A push broom with an app?? Would give it a 5 star if the app was easy to use, but it's just not. Not time saving, not logical and certainly not practical. It's just not. What I do think is exceptional on this machine is, the 'non tangle' brush and that the machine stops if it picks up something that will damage it. In question was a 'tack' it picked up and it shut down immediately. Love this feature. As for the floor cleaning option, it washes well, but I hate to clean any machine, so I will just use it for vacuuming as the dust bin is so easy to empty, and cleaning the washing liquid out of the washing component is not my kind of fun. Worth the $$ to me, but I should have got the model that just vacuums, and saved a few bucks.

Update 12/29/2025: if i could give a zero i would!!! ok, the warranty ran out November 2024, the unit has failed. It started to act up a month before the warranty ran out. I cleaned it, new filters, new rollers, did regular maintenance work, it still failed. I was told by a Shark rep after going through the steps to fix , and it can not be fixed. I was offered 30% off buying a new one from Shark! I paid 349 plus tax for a vacuum that only lasted a year with normal daily use in our home!!!! I have had Shark vacuums in the past, with no problems, so i stuck with Shark on the Robo Vac, and that was a big mistake to do so!!!! What a rip off!!!!! Now i am out a vacuum! Back to a broom and dust pan! It does not fail in a year nor cost almost$350!!!!! ------------------------------- OLD review: I did not get the highest model, but being a lover of shark vacuums I did purchased the self cleaning vac mop model to see if i would like a robot vac. All I can say is WOW!!! We have 2 dogs whose job is to shed, 4 cats, a cocatoo, hubby and kids. The first picture is random run, the second was from after returing to dock to empty and then back to point it had stopped at to finish. The 3rd is from a whole house programmed run. 4 rooms, 1 bath and hallway. The last one the pad from cleaning one room with the mop function. That blew my mind, it is not a frequently used room and had been washed a couple days before. Using a broom or cordless stick vac(not Shark, was a bad girl, i can say it will soon be replaced with a Shark version, no more straying from Shark)it looked like i could make a toupee daily!!! This robot vacuum 3 toupees in one cleaning! This was on normal mode, may try matrix next time and see what she finds!!! Love how she mapped the rooms, it was very accurate and let's you know the size of the rooms, and also the size of cleaning it does. It was very impressive!!! The mop feature worked great too. I have no complaints, no streaks, dried quickly and was not sticky. My goal is to get the shark robot vacuum wet/dry model that auto fills cleaning fluid too. I can not believe how much crud it finds and how clean the floors are. I do have some furniture it can not go under, but it does get under enough to help control dust bunnies, especially if able to go around the full piece of furniture. I will see if this helps lessen dusting since the floors are so much cleaner. It really is not that loud when it empties itself. Very quiet when working. I love that she can be programmed her to sweep the whole house and she does at 0300 daily. Off she went with no prompts. Could not be easier!!! She loves working nights! HA HA. I am not technically savy, so it took me a couple minutes to figure out the app. But, once I did, a piece of cake to set her up! Now to see if she does hold 60 days of this crews fur and dirt!!! I have confidence in Shark, that it will!!! If your home has two levels you would need 2, I have one room that has a step down into, I just place her in the room, push clean and off she goes. I am impressed that my floors do not look like they need to be swept again a few hours afterwards. I do not have carpet, but i do have a dog rug that absorbs all with shag pile under their food and water bowls, and she goes right over it! Its time to put the one down by the front door like that one, and I am pretty sure she will not have a problem with it. I am very happy that "Rosy" loves to keep my floors clean!