Logitech MX Brio Ultra HD 4K Webcam for Collaboration and Streaming, 1080p 60 FPS, Show Mode, Works with Microsoft Teams, Zoom, Google Meet, Nintendo Switch 2, Graphite

FYI: I purchased this camera after seeing someone else who presented using it. Everyone was curious what camera they were using because it was such good lighting and great video. However, I'm not sure this camera is working with full functionality on my hardware. I went through a bunch of troubleshooting, and here's the conclusion per ChatGPT... Good morning ☀️ — thank you for the detailed info. That explains everything. You’re on: Surface Pro 11th Edition (ARM64) Snapdragon X (ARM) processor That is the root cause. ________________________________________ 🎯 The Real Issue Logitech RightSight is currently not supported on Windows ARM (Snapdragon X / ARM64). Here’s why: RightSight depends on: • Logitech’s middleware service • x64 camera processing components • AI framing pipeline extensions On ARM Surface devices: • Logi Tune runs under emulation • The Logitech camera extension layer does not fully attach to the Windows Modern Camera Stack • AI features (RightSight) fail to initialize • Video works (because UVC driver works) • 4K works (hardware OK) • But AI framing = unavailable That’s exactly your symptom set. ________________________________________ ✅ Why Everything Else Works ✔ Camera app works ✔ 4K works ✔ Windows Hello works ✔ Device shows correctly ✔ No USB issue ✔ No driver corruption Only vendor AI features fail — classic ARM compatibility limitation. ________________________________________ 🚫 This Is Not Fixable Via Settings Disabling: • Frame Server • Basic camera • Studio effects • Multiple apps setting Will not fix it on ARM. This is architectural, not a configuration problem. ________________________________________ 🔎 Confirmation Test (Optional) In Logi Tune: Go to Crop. If: • Field of View options work (65°, 78°) • Zoom works • But Auto-Framing is disabled That confirms it’s just the AI layer. ________________________________________ 🧠 Why This Happens Surface Pro 11 (Snapdragon X) uses: • Windows on ARM • Modern Camera Driver (MCD) • NPU-based camera pipeline Logitech RightSight expects: • x64 processing environment • Vendor extension hooks not fully exposed in ARM64 camera stack Until Logitech releases a native ARM64 version of the RightSight service, it won’t enable. ________________________________________ 📌 Current Status (Early 2026) As of now: • Logitech supports Intel/AMD Windows • ARM64 support is partial • AI features are inconsistent or unavailable ________________________________________ 💡 Your Options Option 1 — Wait for Logitech ARM-native update This will likely come, since Snapdragon X PCs are new. Option 2 — Use Windows Studio Effects (if available) Surface Pro 11 has NPU-based auto framing built in. Check: Settings → Bluetooth & devices → Cameras → Built-in camera If Studio Effects exists there, you can use Windows auto-framing instead. Option 3 — Use Software Framing (Zoom / Teams) Both now have built-in auto framing. ________________________________________ ✅ Final Conclusion Your hardware is fine. Your configuration is fine. Your issue is ARM platform compatibility.

This is an excellent camera and does it job well. The video quality is amazing and works seamlessly with FaceTime, Teams, Zoom. Microphone quality is also excellent.

Excellent camera, did everything I wanted it to do: 1. Decrease field of view and zoom to exact face framing for more professional appearance in meetings. 2. Larger aperture for better image quality in a range of lighting conditions. 3. Very high resolution, which allows for decent resolution even after zooming and decreasing FOV. 4. Plenty of image adjustments in the LogiTune app so I can reduce saturation, compensate for color temperature of light and create a professionaal aesthetic. 5. Mechanical lens closure so that I know the camera is off no matter what is going on under the corporate hood.

I got this webcam about a week ago now and so far it works great. I have a home office that I have meetings in quite regularly and I was tired of using my laptop camera because my laptop is usually docked all day long. I finally pulled the trigger on this external webcam and I'm very happy with it. The video quality is great and the microphone quality is fine for most meetings. Another plus is that you can mount it to a standard tripod mount and I'm using a portable tripod mount that I got for my phone and it works great with it. This way I can just prop it up on my desk. The mount that is used to put on a monitor is very solid and good quality. The magnetic mount is a nice touch. I just won't be using it unfortunately. It's also nice that it works with three different suites of Logitech software so you can use what is most comfortable for you. I like the Logitech g suite and an integrates beautifully. If you want to use it for facial recognition for your computer, that's not available but I don't care about that so it wasn't an issue for me. Overall, I'm very satisfied with this webcam and I look forward to meetings where I, being a technical IT consultant, can present so much better now.

This is a great device with clear video and sound. Installation was easy, only down side is the cord is too short. I had to use an extension to allow the camera to reach the back of my computer, which sets on the ground, right below the monitor. (make sure to get a USBC 3 or higher). Downside is you have to deal with logitech software and website. The description of the logi options software is described by Logitech for use with mouse and keyboards. It doesn't mention web camera. And there is a recommended "hub" software that is not needed, and just becomes bloatware. If you want to manage the device Logi Options is mandatory, but easy to navigate. Autofocus is very quick and the camera is almost too bright and clear. I turn down the resolution from 4k as I thought it was too bright, and who wants to see the pores on a persons skin. Its sits well on monitor and find I did not have to use the stick pad. I just left the cover strip over and having no issues. As for value, this thing is expensive. I am not sure it is priced right for the person who needs an occasional web meeting. But it great if you do lots of meetings and want the best. I am told the sound is crystal clear and the AI noise reduction seems to block out all the background noise of my air purifier and printer.

Great webcam so far. Been good for recording talking heads videos

Logitech MX Brio Ultra HD 4K Webcam is setup with my M2 Ultra Mac Studio workstation and connected to my 32" Apple Pro Display XDR screen (which does not have an integrated webcam). Great product for regular use in video conference meetings - the audio and video quality are exceptional!

Funcionando bem com excelente qualidade e chegando no prazo sem problemas.

Quite the best webcam around.

Really high quality and well built. It’s a nice weight and balances well on each monitor I’ve used. Easy to set up and control via Logitech software and it’s made of high quality materials. It does feel a little difficult to direct the camera based on the weight and rigidness of the cable, but it’s fine.