Ninja Hot & Iced XL Coffee Maker with Rapid Cold Brew, 4 Brew Styles, 8 Sizes Small Cup to Travel Mug, Single-Serve Coffee Brewer, 12-Cup Carafe, Permanent Filter, Removable Reservoir, Black, CM371

I frickin love this thing. I think my favorite parts are being able to use it for one cup of coffee like a keurig and also the quality frother mechanism. I got other frothers that keep falling apart. The delay brew scheduler is very easy to use and reliable. The specialty setting is cool also if you want to make a faux latte, can’t say I can really tell the difference. Great alternative if you don’t want to invest in an espresso machine and still want to be able to make normal coffee. They sent it with the whisk missing and customer service was very responsive and sent out a new one.

I never write reviews, but if you’re like me, you’re going to research new coffee machines like it’s your second job… hah. So here I am, about a month into owning the 10 cup model with an honest review. I LOVE IT. Between me and my husband, we use it 2-3x a day and have nothing but praise for it. We are not coffee snobs by any means, but we wanted to get away from kcups/nespresso pods (due to the waste) and after using a Keurig for many years, decided to make the switch to this very popular machine. I didn’t have too many requirements other than something programmable and the ability to brew different amounts. I’ll start with the things I love about it: 1. Easy setup + use. After everything was washed and I ran a clean cycle, the machine was ready for use. To brew coffee, you select the size then choose if you want “classic” or “rich”. Once you select, it starts blinking and then will begin to brew shortly after. Brew times are fairly quick, no complaints there. A full carafe (on the classic setting) brews in roughly 8 minutes. The delay brew option is easy to use as well. I usually set up the machine at night for my husband so he has coffee waiting for him at 5:30a when he gets up for work. The machine brews in a few minutes and is fairly quiet — it does beep several times once done, but does not disturb me or our young toddler. I don’t find it loud or disruptive. 2. Features. Honestly, this machine is well equipped for under $200. Several options for brew sizes, the classic vs rich, option to brew a specialty 4oz cup (not espresso since it doesn’t get hot enough, but I’m not picky and it works for a quick at home option), brew over ice, and of course the built in frother. It would be nice if the frother warmed the milk too, but I just pop it into the microwave to heat prior to frothing. Froths nicely! I also really love the included measuring scoop. It attaches to the machine for convenience. I follow the guides for number of scoops and use it every time I need to measure the grounds. 3. The aesthetic look of the machine and feel of quality. It looks nice on my kitchen counter and doesn’t take up a lot of room. Plus it’s nice the frother folds in to make it even more compact. The included glass carafe feels good and doesn’t feel cheap or too thin. Overall I feel the quality of the machine is nice for the price. I read a lot of the complaints, which I’ve had zero issues with. There is no plastic taste/smell anywhere on the machine. I did thoroughly wash each piece and ran a clean cycle prior to use, but I didn’t even notice a smell when I unpacked the machine. Coffee is plenty hot and there is even a “stay warm” feature you can choose after brewing your coffee (it does automatically come on after brewing a half/full carafe), but sometimes I will use the multi serve option and brew it into the included carafe then turn on the stay warm feature if it’s going to take me more than a bit to drink the 2 cups I usually get from it. I have never once had any grounds in my coffee after brewing. You can use the included filter or brew using #4 cone filters. I really love this machine and do not miss my Keurig at all. Of course time will tell if it stands up to daily use, but as of now I’m thrilled with this purchase and hope to have it for several years. Hope this review helps someone! Enjoy ☕️

🔄 Updated Review — Now 8 Months of Daily Use (see full update below) ⭐️Original Review: My husband and I are huge coffee lovers and have tried many types of brewers over the years. This Ninja was purchased in early August, and I intentionally waited until October to write my initial review so I could give a thorough, real-use perspective. I can say with 100% confidence — this is the best coffee maker I’ve ever owned. We are already a Ninja-product family, so I was excited to add this to our kitchen — but this machine completely exceeded expectations. I originally thought I was a simple “coffee + creamer” person, but this opened up a whole new world of drinks I didn’t even realize I’d enjoy. My husband loves experimenting with flavors, foam, and different styles, and he is thrilled with how much versatility this one machine offers. This coffee maker is used at least 4–5 times every single day (no judgment 😅), and every time we use it, we’re able to make something different — hot coffee, iced coffee, lattes, cappuccinos, and more. ☕ What You Get: Coffee maker unit Smart scoop (labeled per serving size) Frother wand attachment Tempered glass carafe with smart funnel Permanent filter + filter basket Flip-top water reservoir De-clogger tool Instruction manual Usage & Features: Cup Size Options: Cup XL Cup Travel Tumbler Multi-Serve Tumbler Half Carafe Full Carafe You can switch between sizes easily with a simple knob turn. Drip Stop Feature: Acts like a quick pause, allowing you to pour a cup mid-brew without making a mess — super useful when brewing larger amounts. Even when making a small cup, it still tastes like a full, properly brewed pot — not watered down like some machines. It takes a few minutes to fully extract flavor, which makes a noticeable difference. ☕ Brew Styles: Classic Rich Over Ice For iced coffee, I fill a cup with ice, add fresh coffee grounds to the filter, and brew using the “Over Ice” setting — it comes out perfectly balanced and not diluted. Frother Wand: One of my favorite features. Add milk or creamer to a cup, place it under the wand, and run it for about 30 seconds — it creates a smooth foam that takes drinks to another level. Cleaning & Storage: Cleaning is simple and low maintenance: Filters remove easily for rinsing All removable parts are dishwasher safe Grounds are easy to discard and clean out When the descale light comes on, running a vinegar + water cycle through the reservoir gets everything back to normal quickly. The adjustable platform is also great — it flips up to fit larger tumblers or the full carafe. ⚠️ Things to Know: This machine does not use pods or K-cups It is designed for ground coffee only Personally, I actually prefer this — it’s much easier to clean a filter than deal with small reusable pods. ⭐️ Original Conclusion: This quickly became my favorite appliance in the house, and I recommend it to anyone looking for a reliable, versatile coffee maker. 🔄 8-MONTH UPDATE (HEAVY DAILY USE — 4–5x A DAY) I originally reviewed this after about 2 months of use. I’ve now been using it for closer to 8 months, and it’s still used heavily every single day — plus regular large iced coffee batches. I wanted to come back and share a true long-term update for anyone wondering if it holds up. ☕ Real-Life Performance After 8 Months: •No wear or damage •No cracks or weak points •No rust anywhere •No slowing down or performance issues •Still brews consistently hot coffee every time •It honestly performs the same as it did when it was brand new. Cleaning & Maintenance (Still Easy): Regular hand washing Occasional dishwasher use No buildup or residue issues Maintenance has stayed simple and low effort. Frother Wand (Still Excellent): Still one of my favorite parts of the machine. Works just as well as day one and creates smooth foam quickly. 🔥 What’s Changed Since My Original Review? Honestly — not much. And that’s exactly what you want. The biggest difference now is confidence. After months of heavy use, I can confidently say this machine is built to last. ⭐️ Media Update: I’ve added a new how-to video showing: -Full pot brewing -Iced coffee setup -Reservoir refilling -Removable parts -Control panel and settings ⭐️ Final Verdict: This is still my most used and most loved appliance in my home. If anything, I like it even more now — because I know it holds up under real, heavy daily use. I would absolutely buy this again.

Top tier coffee maker. I use it for everything. I make my tea with it too as the sing cup use is clutch. This is everyday use without an issue. Time is perfect. Brewing styles actually work. Easy use. Warming is a good touch. Zero leaks. Pot itself is a great design and very durable. Bang for buck this is unbeatable. Tight lid for screw in so don’t have to worry about messed. Auto stops when pot is removed.

I've owned it for 4 days. I've made 10 full pots so far and three half carafe's. 1. Disregard the manual suggested scoops for a carafe. Unless you like strong thick bitter mud. 2. I suggest you use FP coarse if using quality coffee. If using grocery store ( like Tim Hortons preground)... I've dialed that in to 3 level large scoops for a full carafe ( obviously subjective). Any more than that gets progressively bitter and nasty. I use #4 sun bleached paper filters. Regarding the scoop. Well done Ninja. Conveniently attached to the coffee maker and well marked. 3. Expect a drop .... maybe two to drip on the burner when pulling the full carafe out. Sometimes it happens.Sometimes not. Small thing to me. 4. Do yourself a favor and search keywords, ' algae' and 'cleaning'. There is concern about the water retained in the bubble in the bottom of the water reservoir over time. Based on what I've read this is a common issue with multiple brands of coffee makers. I am going to make a point of leaving the lid open and not queuing up coffee the night before, and emptying that bubble by pressing in the spring. Hoping that makes a difference. I will post and update the review occasionally. 5. I have measured the brewing temperature of the water between 193 to 203. 6. There is a bloom. . 7. Classic vs. Rich: (edit) I've now had the Ninja for over a month. Until a week ago every pot or mug was made on 'classic'. Tried 'rich' a week ago. Much much better! A full taste. Not overly processed: not bitter, etc. THIS is the way. (Same coarse grind and quantity I listed above.) Very pleased with this coffee maker. There was a comment about a plastic taste. I do admit there is a lot of plastic and when unboxing and assembling it was noticable. I followed instructions and ran 3 pots of water through it. The smell diminished but was not eliminated. As of day 4 after 10+ pots of coffee, I cannot smell plastic at all and I have never ( thankfully) tasted plastic in any brewed cup. Edit: now over a month.... plastic smell still completely gone. Reliability seems to be a concern. I do realize that people with problems post more than those without. I elected to get the 4 year warranty ' just in case'. And I always have a French Press available for the inevitable day when it stops working ( hopefully at least 5 years from now). I like this coffee maker. Makes excellent coffee. If it lasts, I'd buy another from Ninja. Absolutely need to use a coarse grind to like the ratios suggested in the Ninja manual.

Very happy with this purchase! We’ve had this for about 2 months and have use it about 3 times per day. There was a small learning curve for us on this machine as it has a lot more features than we’ve used before. Great for our thermoses, single cup, and carafes. It’s efficient and handles a variety of sizes which works for all of our household. Brew time is fast. We seem to like it using a bit less grounds and on the rich setting. Keeps carafe warm for a nice period of time. No worries about filters collapsing. The frother was a fun addition for my hot cocoa this winter as well. Easy to keep clean. It is a bigger machine than all of our others but we made a coffee bar for it and my kettle. Recommend getting a sliding board underneath for easy moving.

Not a paid endorsement, or Bot: I'm a real person. My four-year-old Cuisinart was leaking all over the counter with every use, so a new one was in order, and it made a perfect Christmas gift, as my husband said, pick it out and order it. I looked at so many and debated for months, read and watched all the reviews I could, and finally pulled the trigger on this one, and I'm so glad I did. I couldn't wait until Christmas to start using it, so here's my review. If you are on the fence, don't be. This thing is quality, stainless steel, not just appliques that look shiny. It's heavy, it's solid, it feels like quality. What I love about it. The basket slides out and rotates towards me, and the water container easily slides out from the base so it can be filled using filtered water from the refrigerator with ease. So I never again have to slide the coffee maker from the wall to fill water or grounds. I also love the open back, it has so I can see my tiled backsplash, so the pot doesn't go into a dark hole, it just feels cleaner and open. It's taller than wide, and I also love that. Make sure you can clear 15-16H inches under the counter. I have only 15.5 inches of clearance, but when placed near the sink, with the frother on the left side, there's plenty of room to change out the basket, and do the frother over the sink, which is perfect to wash any overflow from frothing. Coffee taste: Excellent Ease of Use: Stellar Quality Build: Awesome I did buy the 4-year extended warranty, just to make sure it will serve us well. I can make a single cup when I wake at zero dark thirty, and no one will hear it. The finish beep is very slight, so you don't wake the house. The built-in scoop on the side under the frother is a great addition, especially now, with coffee prices so high. It tells you how much coffee to use with the provided two-sided scoop to add for a single cup, XL cup, half, or whole pots, and it snaps into the side when you're done. The cost of pods is ridiculous, right now, and it makes a perfect cup from one to ten if you measure it right with that scoop. I'm in love with it, and I'm 60. Best coffee maker purchase ever, and I've been through a lot of them in my lifetime. <3

Spent several weeks researching drip machines and auto espresso/drip machines. Our Cuisinart had served us well for 15+ years but wanted an upgrade. I did not want kcups and partner wanted convenience of having a timer for morning coffee ready when waking. Was having a difficult time justifying $500+ on the auto machines and found this just in time when the Cuisinart broke. Received this the week before Christmas and shortly after, welcomed a houseful of guests. After two weeks of heavy use, I can say we are very happy with this purchase! Easy make one cup (no k cups needed), half a pot, or full pot. Choices of classic, rich, or iced; haven’t used iced feature yet but classic and rich work well. The water tank is easy to remove and fill and allows plenty of water on demand for individual cups. Frother easy to use and remove to clean. The frother folds to the back and out of the way when not in use. The only negative I have to share is that the machine sometimes drips a bit if you attempt to remove the pot to pour immediately after the completed brew alarm. If I wait a few minutes, it doesn’t seem to drip. Not a huge deal and easy to use the drip stop feature on the basket to make sure that doesn’t happen. All in all, happy I did not spend $500 + and purchased a quiet grinder with the savings.

Es perfecta, encantado con mi nueva cafetera

Produto veio embalado de forma segura. A cafeteira é ótima e entrega tudo que promete.

Je suis agréablement satisfait de l’acquisition de cette machine à café. Du café bien chaud dans plusieurs formats. La machine à mousser le lait fonctionne très bien et se nettoie facilement. J’aime également le réservoir amovible qui rend facile le remplissage. Que ce soit pour une grosse quantité de café ou en format individuel c’est merveilleux.

This is the coffee machine I've been waiting for! Not yet around in Canada, but ships from the USA via Amazon Canada. I don't need a coffee machine that makes tea, I don't need a spinning whirly gig on the side to froth milk... I need a 'Coffee Machine!' And this is it! Boy does it keep coffee hot and that's on the low 'keep warm' setting which doesn't tarnish the flavor. And what about that flavor, it's amazing whether just brewing a single mug or brewing a complete giraffe (it has a long neck) the flavor is consistent. Love, love, love the cold brew feature. How have I lived without this? Previously I'd brew a pot of coffee and put it in the fridge to cool down, but this baby brews straight over ice, again by the mug, if that's all you need. Again, awesome full flavor without being bitter. It sits under the counter too and because of the horizontal action of the brew basket, you don't have to move the machine everytime you want to brew a coffee. The included measuring spoon attached to the side and 'drip stop' feature make this machine standout from the crowd for sure. I'm English, we don't make cups of tea in a coffee machine and I believe you would be deported from the UK for doing so. So if it's real coffee you're into and not all that ridiculous frothing nonsense, this is the machine for you!

Great product