BrotherMFC-L2820DW Wireless Compact Monochrome All-in-One Laser Printer with Copy, Scan and Fax, Duplex, Black & White | Includes Refresh Subscription Trial(1), Amazon Dash Replenishment Ready

After years of struggling with inkjets and wasting more ink than I actually used in printing, I finally gave up and bought a toner-based laserjet. Should have done that years ago, but they were so expensive and inkjets were so cheap. Live and learn. I downloaded the EzeSetup as recommended. The printer worked fine printing internal reports and copying, but wouldn't receive print jobs from the wired network, the wireless network, or the USB plugged directly between the printer and the PC. All print jobs showed being sent then changed to "error". Being one who likes to figure things out myself, I kept banging my head against the printer (didn't affect the printer but gave me a headache).Eventually, I saw a link on a Brother support page to a download of the full package for my printer, complete with all drivers, associated software, everything. After I downloaded and installed that package, the set up went flawlessly. Within a few minutes, I was printing and was very happy!!About my only complaint would be the sounds the printer makes to, I guess, let you know it's received your instructions and is processing them. It's easily turned off or turned down through the display screen, though, so it's easily fixed. The printer is quick, reasonably quiet, and turns out great black & white pages; crisp, clear, and easy to read.

Printer is great fast, fast overall easy set up, quite, cost effective. The only negative I would have is brother could make getting the support page drivers a bit easier for those that don't set up equipment every day. Good news is with a little reading or a YouTube video set up and programming completion was about 20 minutes. Functionality is great and thier applications are easy to use and navigate.

Been a fan of Brother laser printers for a long time. This one works really well and I'm happy with it. I use for printing, copying and Scanning mostly. Bought this to replace other brand all in one ink jet.

1st off .. solar should have wrapped it at the very least lightly for privacy/security from prying eyes vs simply relying on the manufacturer's box~broadcasting for all to see what you've bought (I would have gladly paid an extra $10 for some wrapping paper .. seriously 😒) ..product review ..pros:very good performance/quality if you're not looking for color, heavy duty quantity .. trust it name brand with decades of history unlike the newer companies from China ..relatively easy to set up .. Good thing it was packaged properly by the manufacturer as I was concerned with the long distance travel and it abuse it must have suffered unlike purchasing one in a store which most likely arrived with multiple units on a pallet~less manhandling abuse ..cons:tiny little display screen for status and information ..a lot of superfluous/garbage (IE; solicitations/Spanish manuals IMHO)*deducted 1 point for attention to detail; lack of wrapping on the exterior (no offense).. still would recommend this type and model of machine to others 👍

I read many of the reviews for this printer and was convinced I could set this up (make the printer communicate with my desktop). Not so simple. I followed the directions included and got online to download the "connection guide" from the Brother website. The size of the print from the Brother website download is ridiculously small AND you can't read everything in the frame on the screen AND the scroll didn't work AND I couldn't enlarge the frame! Aaaarrgghh!! (I can't imagine trying to do the set-up from my phone). Then the downloaded "wizard" asks if I wanted WiFi hook up or USB or land line (is one better than the other?). Then the "wizard" instructed me to enter the network name and network passcode. Huh?! What's an SSI anyway? I was stuck.I ended up calling a computer/tech expert. He laughed and said it is easy to set-up if you know how to avoid the directions provided. Over the phone, he walked me through setting it up from the printer's touchscreen rather than my desktop. Within three minutes and a $55.00 service fee, I was up and running!My previous Brother printer finally died after 18 years so I did not hesitate to buy another Brother. It easily and comfortably fits on my desk (next to my tower and screen) which makes it super convenient to access. It came with two toner cartridges and the drum. It's not too loud when printing. Because I set it up for wireless, I didn't need any additional cables but I suspect if it was hooked up non-wirelessly, I may have needed another cord that was NOT provided. I am very pleased with the printer so far. I strongly suggest you have access to a tech guru (or maybe a teenager?) to help walk you through the set-up rather than relying on Brother's website download.