Question 1

We're getting an ERR message on the screen. I cannot find the manual that we received with it. Can one be downloaded?

Accepted Answer

Dear Andrew,

Thanks for your inquiry EziMedPil pill dispenser. 
Please kindly send us an email via the mail address on device so that we can provide solution for the current issue you facing.

Here’s the A&Q on ERR situation 
If pilldispenser shows "ERR" on the screen, please follow below steps to solve it.
1. Check pill dispenser is at low battery status or not, change new batteries if so;
2. Check if anything may stop the rotation of tray under normal power supply, status, remove it if so; 
3.Hold button B for around 5 seconds to enter test mode. Then press button B again to check if the tray can rotate one slot. 
If so, press button C to exit test mode and solve the problem. If not, please contact your supplier for further help.

Best of Health,
EziMedPil

Question 2

Can a family member view dispenser activity via the app when away at work?

Accepted Answer

Dear Brittany,

No it can't due to the limited of Bluetooth connectivity scope is around 33 feet.

Thanks for your inquiry about EziMediPil Bluetooth pill dispenser.

Best of Health,
EziMedpil

Question 3

I take 8 pills in the morning and 5 in the evening every day. Will this work properly for me?

Accepted Answer

It depends on the pill size, the EziMedPil Bluetooth pill dispenser with high-capacity 28 slots fit up to 24 aspirin-sized tablets for each slot. Hope this helps.
EziMedPil Team

Question 4

How many medications can fit into 1 slot?

Accepted Answer

Dear Stephanie,

Thanks for your inquiry on EziMedPil Bluetooth pill dispenser.

One slot can load around 24-aspirin sized pills. Hope it helps.

Please feel free to let us know if you have any questions.

Best of Health,
EziMedPil Team

ASIN	B099DM645J
Brand	EMP EZIMEDPIL
Brand Name	EMP EZIMEDPIL
Colour	Clear Lid
Container Type	Box
Customer Reviews	3.8 out of 5 stars 115 Reviews
Included Components	Clear Lid, Key, Removable Carousel
Included components	Clear Lid, Key, Removable Carousel
Item Dimensions	22.5 x 6.8 x 22.5 centimetres
Item Shape	Rectangle
Item Weight	1.94 Pounds
Manufacturer	EZIMEDPIL
Material	Glass
Material Type	Glass
Number of Compartments	28
Other Special Features of the Product	Automatic
Package information	Box
Reminder	True
Special feature	Automatic
Unit Count	300.0 millilitre

EziMedPil Bluetooth Pill Dispenser w/Audio & Visual & App Alerts, up to 9 Alarms/Day, 9 Dosage Templates, 28-Day Medication Dispenser w/Key for Prescriptions, Vitamins & More, Clear Lid

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