Gen5detect Cordless Vacuum Cleaner, Purple/Purple, Large - International Version

ABSOLUTELY WORTH EVERY PENNY!! BUY IT!!!!!!!

ممتازه

Excellent vacuum but I found it a little fragile. Be careful when cleaning and you should be fine.

I deeply regret buying a Dyson vacuum, even I had an older model before and that one worked perfectly until constructors workers broke it. This new vacuum, after 15 days of buying it, and less days using it for a lighter use in a normal home , start falling into pieces. The Motörhead velvet removed by itself and I got in touch with Dyson warranty with the unpleasant surprise that they do not consider it FAULTY MATERIAL. “ A Dyson guarantee covers the repair or replacement (at Dyson's discretion) of your Dyson machine if it is found to be defective due to faulty materials or workmanship within the guarantee period.” I warn responsable users who love long lasting items and good quality to stay away for Dyson

Wished I never bought this vacuum. There is a design flaw with the cleaning head wheels. It broke off in the first month of normal use. Dyson will not replace under warranty quoting “physical damage”. After a bit of research, this is a problem that most gen5 owners face, although in other countries, a replacement under warranty does seem to be offered. Not with the UAE Dyson customer service team, they have been pretty poor with their service.

Works great but only 4 stars because of the ridiculous price. C'mon Dyson, it's just a plastic vacuum. …3 month in use now and in have to reduce my rating from 4 to 2 stars. All the plastic parts are dissembling itself and some of the attachment are not working anymore. Yes, it’s being used daily but the current condition of the vacuum reflects its poor quality. Too many delicate plastic pieces just don’t make sense on a vacuum. I would not recommend at all.

My experience with this vacuum was disappointing. The suction power is very weak compared to the high price, and on carpets the vacuum head keeps stopping by itself even though the machine is still on. This makes it frustrating and impractical to use. I expected much better performance from Dyson, especially from one of their latest models, but unfortunately, it didn’t meet my expectations.

I got Dyson gen5 April 2024 and after 4 months parts are started to break and fall apart, the 2 wheels on the side of the head that will help to rotate are already broken and cannot be fix. I tried to apply warranty on the day I ordered it but its not available.

Should not have to pay for this item to be returned

Good

Now that I've had this and used it for nearly 6 months, I feel safe enough to provide a review. I read way too many forums and watched way to many videos before deciding on this brand and model. We already have a regular Miele regular plug-in vacuum, which is great quality and works well, but more cumbersome than something like this. Like many others, my hope was that the convenience of a cordless stick appliance that did hard floors and carpet, would mean using it more often, which would outweigh the fact that the plug-in vacuum was more powerful. So, if I was going to spend the money, I wanted to go all the way and give it the best shot at something I'd actually enjoy using. I can tell you now that I couldn't be happier! This thing is everything the reviews said it was and everything I hoped it would be. Aside from it being purple (my wife's favorite color), my wife is just as happy with it, even though she doesn't use it, if you catch my drift. I use it at least twice a week. It's kinda funny as I usually pull it out to do a quick clean of the kitchen floor, then do the hallway, then switch to the carpet attachment, and next thing I know I'd done most of the house. The built-in wand is great too! That was a key selling point for me and it was great to realize it wasn't just a gimmick. The only thing that might have been nice is a longer wand attachment, but to be honest, I've been fine with out it. I will say I am somewhat careful with it as it is just about all plastic. I fear that one good drop on a hard floor and I'll be looking for parts. Nothing has happened, though, and with normal use (not throwing it around), it seems well built and will withstand several years or use. One recommendation is to get an after market stand. I got the one from Haturi Vacuum Stand designed for this generation of Dysons. https://www.amazon.com/gp/product/B0D8HLHN8B?ie=UTF8&th=1. That meant no holes in the wall and was easier to find a good place the put it - and change my mind if I wanted to. It's been perfect. It's in a corner, but very easy to just grab and go anytime I want. The "detect" part of this, which is the light on the fluffy hard floor attachment works great, but is a double-edged sword. You probably didn't want to know how much stuff is down there, but it does work well. Emptying is a breeze. If you have pets, meaning hair, you may have to slide the thing back and forth a couple of times to clear the canister, but not a big deal. I've also taken the canister off as well as the inner metal filter to clean it all. This is very easy to do. The hepa filter being washable is great and easy to do as well. There is a larger version out there, but honestly this thing is top heavy enough as it is, so I wouldn't recommend the larger one unless you have a specific use case, like a very large home or something. On the topic of weight, it is heavier that all the other models, so be prepared, but it isn't all that bad. I'm an average guy and really have no problem using this for the 20-30 minutes it takes to do the whole house, including stairs and couch. On Auto, the battery lasts plenty long enough too, so there wasn't a need to get a second battery.

The product is simple perfect 👌!

Great vacuum that works well. It’s a bit heavier than my last Dyson but battery seems to last well and pick up is good. Bit expensive but feels solid unlike some of the cheaper options available.