Question 1

Does it have an on/off switch? Is it waterproof?

Accepted Answer

Hi David, those are excellent questions!1. Yes, our collars have an on/off button. By clicking the on/off button you have the ability to select slow flashing, fast flashing or static/solid mode.2. Our LED products offer some water resistance to moisture and splashing. They are weatherproof, not waterproof.The battery component cannot be submerged under water. This means that the leash can withstand some light rain, but please protect the battery during downpours or extreme weather.I hope this helps!BettySupport Manager - Illumiseen

Question 2

Is the collar waterproof? I'd be using it for daily use and my dog loves the creek.

Accepted Answer

Hello and thank you for your question!Our LED products offer some water resistance to moisture and splashing. They are weatherproof, not waterproof.The battery component cannot be submerged under water. This means that the collar can withstand some light rain, but please protect the battery during downpours or extreme weather.I hope this helps!BettySupport Manager

Question 3

What kind of charger does it require? I lost mine and was hoping I could buy a new charger.

Accepted Answer

Ruben, you can buy our charging cables here: https://www.amazon.com/dp/B0142NPB2C . However if you could send an email to "support at illumiseen dot com" with your Amazon order ID, I will send you a cable for free :-)Betty, Support Manager - Illumiseen

Question 4

Do your collars come in XL?

Accepted Answer

Hello Donna, we have our collars in 4 sizes: Extra Small, Small, Medium and Large. Medium and Large will be back available in a couple of weeks!Kind regards,BettySupport Manager - Illumiseen

ASIN	B00UAINMYS
Age Range Description	All life stages
Brand Name	ILLUMISEEN
Breed Recommendation	All Breed Sizes
Closure Type	Buckle
Colour	Royal Blue
Customer Reviews	4.3 4.3 out of 5 stars (20,277)
Dog Breed Size	Large
Included Components	USB charging cable
Item Dimensions L x W	63L x 29W centimetres
Item Weight	60 Grams
Manufacturer	Illumiseen
Manufacturer Part Number	Ill-6378
Material Type	Nylon
Model Number	LED-Hundehalsband
Number of Items	1
Occasion	night walking, dark conditions
Pattern	Solid
Pet Type	Dog
Size	Large (L) - 49 - 61 cm
Target Species	Dog
UPC	724131649296
Unit Count	1.0 count

LED Dog Collar - USB Rechargeable - Available in 6 Colours & 6 Sizes - Makes Your Dog Visible, Safe & Seen - Blue, Large (19 – 24” / 49 – 61cm)

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