How can I troubleshoot if my dual monitors cannot achieve 4K@60Hz simultaneously?

This might be due to the bandwidth limitation of the laptop. You can take the following steps 1). Ensure that your laptops supports DP 1.4 first. 2). Lower your monitor's resolution or refresh rate. 3). Replace another high standard HDMI cable.

What can I do if my monitor cannot reach 8K@30Hz?

1). Ensure that the monitor is connected to HDMI2 port alone. 2). Check if your laptop supports both DP1.4 and DSC compression. If only DP1.4 is supported while DSC compression is not, it can only reach 4K@60Hz at max.

When HDMI2 connected, why does the laptop freeze when the resolution is adjusted to 8K@30Hz and HDR is turned on?

This is related to the memory of the graphics card. Generally, it is not recommended to enable HDR at 8K@30Hz. In addition, if there is a freeze at 4K@60Hz, please also turn off HDR .

When I connect to 2 monitors with Mac, why do both monitors show the same image?

When Mac is connected to dual monitor devices, the docking station can only support extending one display, and another display can only copy the display you extended, which means it only supports AAA or ABB

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UGREEN Revodok Pro 210 USB C Hub 10-in-1 Dual Monitor Docking Station with Dual HDMI 4K@60Hz Single 8K@30Hz, USB A and Type C Data Port, 100W PD Charging Ethernet SD Card Reader for iPhone 17, MacBook

Product ID: 567520176

Details

Brand
UGREEN
Colour
2 HDMI+SD/TF
Hardware interface
Ethernet HDMI
Total USB ports
5

⚡100W Power Delivery charging

🔌10-in-1 versatile connectivity

🖥️Dual HDMI 4K@60Hz + single 8K@30Hz

16490 som

Duties & taxes included

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Sold byAmazon KyrgyzstanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🚀 Elevate your desk game with the ultimate 10-in-1 power hub!

POWER THROUGH YOUR DAY - 100W USB-C PD charging keeps your laptop fully powered while multitasking without missing a beat.
ROCK SOLID WIRED INTERNET - Gigabit Ethernet port ensures ultra-reliable, lag-free connectivity for video calls and cloud work.
BLAZING FAST DATA TRANSFERS - Experience up to 5Gbps speeds with USB-C and USB-A ports, perfect for transferring large files in seconds.
EXPAND YOUR WORKSPACE SEAMLESSLY - Connect dual 4K monitors or a stunning 8K display for ultra-crisp visuals that keep you ahead in every meeting.
UNIVERSAL COMPATIBILITY ZERO HASSLE - Works flawlessly with MacBooks, Windows laptops, iPads, and flagship smartphones—your all-in-one productivity hub.

The UGREEN Revodok Pro 210 is a premium 10-in-1 USB-C docking station designed for professionals who demand high performance and versatility. It supports dual 4K@60Hz HDMI displays or a single 8K@30Hz output, offers ultra-fast 5Gbps data transfer via multiple USB ports, and delivers up to 100W power delivery charging. With a gigabit Ethernet port and SD/MicroSD card readers, it’s compatible with a wide range of laptops, tablets, and smartphones, making it the perfect all-in-one solution to expand your workspace and boost productivity.

Specifications

ASIN	B0BXDQS4BD
Best Sellers Rank	#199 in Computers ( See Top 100 in Computers ) #1 in Laptop Docking Stations #6 in USB Hubs
Brand	UGREEN
Color	2 HDMI+SD/TF /Rj45
Colour	2 HDMI+SD/TF /Rj45
Compatible Devices	MacBook Pro, Air M2 M1, iMac, Dell XPS 17/15, Surface Pro 9/8, Go, iPad Pro/iPad Air, mini 2021, Galaxy Tab S9/S9+/S9 Ultra/S8, plus various other Windows and Chrome OS devices.
Compatible devices	MacBook Pro, Air M2 M1, iMac, Dell XPS 17/15, Surface Pro 9/8, Go, iPad Pro/iPad Air, mini 2021, Galaxy Tab S9/S9+/S9 Ultra/S8, plus various other Windows and Chrome OS devices. Compatible devices MacBook Pro, Air M2 M1, iMac, Dell XPS 17/15, Surface Pro 9/8, Go, iPad Pro/iPad Air, mini 2021, Galaxy Tab S9/S9+/S9 Ultra/S8, plus various other Windows and Chrome OS devices. See more
Country of Origin	China
Customer Reviews	4.4 out of 5 stars 3,351 Reviews
Global Trade Identification Number	06941876215348
Hardware Interface	Ethernet, HDMI, MicroSD, USB, USB Type C
Hardware interface	Ethernet, HDMI , MicroSD, USB, USB Type C
Item Dimensions L x W x H	23L x 13W x 2.5H centimeters
Manufacturer	Ugreen Group Limited
Mfr Part Number	15534
Model Number	15534
Number of Ports	10
Product dimensions	23L x 13W x 2.5H centimeters
Smart Home Compatibility	Not Smart Home Compatible
Total Number of HDMI Ports	2
Total USB ports	5
Total Usb Ports	5
Unit Count	1 Count
Warranty Description	All UGREEN Products are covered with the 24-month Warranty and 24-hour customer service.
Wattage	100 watts

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16490 som

Duties & taxes included

In stock

Sold byAmazon KyrgyzstanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Kyrgyzstan.

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TrustScore 4.5 | 7,300+ reviews

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