XREAL Air AR Glasses, Smart Glasses with Massive 201" Micro-OLED Virtual Theater, Augmented Reality Glasses, Watch, Stream, and Game on PC/Android/iOS–Consoles & Cloud Gaming Compatible

I originally bought these both as a comparison and a temporary stop gap while I waited 2 weeks for my VITURE One glasses to ship from China. During those 2 weeks, I got full days long tests for these. I used them on my iPhone (with the extra suggested adapter), Steam Deck, and Macbook Pro laptop.I was visiting my parents for a week and, as they have no monitor nor room for a monitor, my primary development monitor was the XREAL Air glasses. I worked in these for 8 hours a day for 5 days. And it worked surprisingly well. Given that they are only 1080p, I had to zoom out to shrink the text on my code development low enough that I could see 2 columns of code in the glasses. However, the view was always clear and sharp, if a little pixelated.Using them with the Steam Deck was always solid. I have played 15-20 hours of No Man's Sky in these and the only difference from playing on my PC running at 4K with a RTX 4070 Ti is that the graphic fidelity is obviously lower. But the gameplay is just as smooth and I can accomplish all the same missions and tasks as on PC.The experience on the iPhone was probably the most rough because the bulky, awkward adapter makes it basically impossible to use with the phone in your pocket as it will awkwardly droop out of your pocket with the heavy end of the adapter flailing out. I mainly use the iPhone adapter by laying the iPhone flat on a table face down while I do the long ritual of brushing my teeth for some orthodontic aligners I'm wearing.Then, finally, after 2 weeks my VITURE One glasses arrived and I fully expected to be ready to replace the XREAL Air glasses with them. To my surprise, I did not. The VITURE One glasses had the following advantages I fully expected:- Much more solid and protective case- More comfortable and stylish frame- Better dimming when not using the face shield- Higher quality, more isolated sound- Seemingly cooler running temperature- A technically sharper and more high resolution imageHowever, there was one huge problem: no matter how much I fiddled with the dials and nose attachments on the VITURE One, I could almost *never* get a completely clear image. Fringing and blurriness was rampant. There is *no way* I could have developed in these for the 8 hours a day 5 days a week like I did with the XREAL Air. The text simply would never have been clear enough. And even on No Man's Sky on my Steam Deck, there was an unacceptable amount of blurring on text in the inventory screen that would have driven me mad. If all I wanted to do was watch movies and play games with no text in the interface, the VITURE One may have been fine. But for reading text, the blurriness was unacceptable.Also, the VITURE One didn't come with the face shield, meaning there was always some light pouring through even with the dimmer active. Not to mention that I had to activate the dimmer *every time* I plugged them into a device. After a week of total darkness clarity using the face shield on the XREAL Air, that was also unacceptable.Popping the XREAL Air back on after fiddling with the VITURE One for an hour, the difference was immediate. No fiddling. No adjustment. Just an immediate, completely lucid picture, if slightly more pixelated.So much to my surprise, I will be sending the VITURE Ones back and keeping the XREAL Air. From the only comparison video I could find, the XREAL Air also has this no-fiddle clarity advantage over other XR glasses like TCL. As far as I can tell, these are currently the best on the market. Also, at the time of this review you can get them in a single day rather than waiting 2 weeks, which is a nice bonus.Edit: If you would like a snap case that is better than the stock one, the Oakley Large Metal Vault is the only one I have found on Amazon that is big enough. It is hard shell, providing much better protection than the soft, flimsy stock case. And since it snaps open and closed, you don't have to fiddle with a zipper every time you use the glasses.

So in terms of this product, the glasses do great though the software is lacking for the nebula apps for Windows and the Beam. So if those are your main buying points buyer beware!That said I primarily bought this to work with the Steam Deck and as a portable monitor for work. If the Nebula app for Windows paid off those features would have paid off in full. It's great for the steam deck and as a monitor (no nebula). The split screen nebula app has been slow to develop even in beta and is tolerable but not great but at time can rapidly shift to unacceptable with screen tearing or just freezing up.Honestly, up until recently. I adored this product, even with the faults listed above. It was perfect for things I wasn't expecting.But then while on my head and sitting up with nothing touching my head. The left arm (the one with the cable) broke right by the hinge. I get it I have a big head, but not like that big, but something tells me it wasn't my head.Hey, I loved the product though. So I contacted Xreal.My first contact I had to wait as they were on Holiday. I am not here to complain about that. Got a pleasant email that they were returning from national holiday on October 7th.A week passed after the 7th before I sent a follow up because of the radio silence. I got a response the next day! Followed up with a few emails over the next couple of days until all questions were answered and I was connected with someone to start the RMA.That's where for me the trouble started.I waited a few days for an update, I followed up. Waited a few more (today) and I followed up again. Today I received the same automated email I received at the begining of the whole transaction that they are on Holiday and will be back on the October 7th. For reference, today is October 20th.I've been struggling with them for over a month now because I liked the product. Now I am moving on to another solution because the customer service has been, at best, horrendous.The product is great, but the second you have an issue it's a sunk cost.0/10 do not recommend. Others I know have had similar issues in the past few months and Xreal has just become completely unresponsive.