roborock S8 Pro Ultra Robot Vacuum and Mop, Auto Drying, Auto Mop Washing, Self Emptying, Self Refilling, Liftable Dual Brush & Sonic Mop, 6000Pa Suction, Obstacle Avoidance(RockDock Ultra Series)

Update from 2025 (original purchase over 2 years ago): We have not had any major issues or really even difficult minor issues with this robot. The only issues we've had have been easily solved by googling their wiki on solving, and they've all worked. We run this robot at least 3 times a week (usually daily). We'd put it on a schedule but we don't want it to encounter something random like a puddle from a spilled cup or whatnot if we're not around since we have two cheeky cats and teens. I'll cover the pros and cons since we purchased. Pros: 1) Amazing suction power. We have not had any residual hair or dirt left over after the vacuum runs 2) Mopping power exceeds expectations 3) We've been somewhat lazy at times emptying the mopping containers and the vacuum still works just fine (meaning the dry vac, not combo) 4) The app is great. I know others have complained about it, but we have not seen any issue with the app at all since purchase. We have the house mapped and we can do zone cleanups, specify areas we don't want the robot going, etc. 5) Built-in AI. We have older kids and they're pretty good about picking up stuff, but at times, things might be left laying around. The vacuum learns from obstacles and avoids them. Cons (minor): 1) The emptier occasionally gets stuck because of something the vacuum ate (usually during heavy shedding season with our longhaired kitty). Super easy fix...you grab your shop vac and stick the hose on the bottom where the dirt gets sucked up into the bag (where the robot docks) or you take the vacuum bag out and clear the blockage from the top where the unit sucks it from the bottom. Not difficult at all. This is probably the "biggest" minor issue we've encountered. 2) Wheels getting stuck: Only once has the mop (the rear end of the robot) gotten stuck in a pressed down setting, not allowing normal vacuuming. We referred to the vendor's wiki page and immediately found the solution to manually roll the vacuum around until the mop unstuck itself from that position. Again, only happened once and was nearly immediately fixed. If you're debating whether to make a purchase from Roborock, my feedback is to choose Roborock. No, I am not paid for this review because I like to help others make good purchases. This is based on our anecdotal experience only and can't vouch for anyone else. We are in the process of building a new home and will buy another one of these units for the new place (or the next gen model). Original Review: We are on day 3 of this robot. We’ve had 5 other robots in the past, and all have had issues from the start. This one actually is incredible so far. The only feedback I have is that the mop and vac feature where it simultaneously performs both functions is not super great. We switched to a full vac and full mop and it is superb. “Buster” has made our floors clean again and it is as close to effortless as possible. Fill the clean tank and empty the dirty tank, and then ensure to inspect the robot at least once a day to make certain nothing is stuck.

I waited for about 6 weeks to write this review because sometimes, a product works well at first but the more you use it the more you find its flaws! This vacuum is amazing! I have 3 dogs and 3 kids and this vacuum helps keep me sane. I run the vacuum and mop 4 days a week and just the vacuum 2 days. The other day I sweep and mop myself. Pros: * Easy to set up and quickly mapped out my house. * Takes very little maintenance. Just fill clean water and empty the dirty water every 3 or 4 days. I had a Shark combo robot previously and it couldn't even get thru 1 cleaning without me having to manually add water. If you leave the dirty water any longer than that it will smell. I didn't notice it from the machine but when you empty it, you will smell it. It has been 6 weeks and I have just today emptied the debris bag and I have 2 Aussies and a Golden Retriever that shed A LOT. * It really maintains itself, cleaning mop head every 15 minutes and self empties its dust bin. The Shark vacuum only self empties the dust bin if you are only vacuuming. If you are using the combo vacuum/mop, EVERYTHING is manual for the Shark. Roborock rocks with this feature. I do not have to do ANYTHING for days. * App is easy to use and makes suggestions for no go zones. * I can see what the vacuum is doing or any errors thru the app and sometimes can clear them remotely. Cons * Expensive but I think well worth the price * Like others have said, has a difficult time with cords, however, I bought cord organizers with boxes and ties from Amazon and fixed this issue. * Sometime gets stuck on my rug but usually I just start it again remotely and it unsticks itself I was worried about spending so much for a vacuum/mop but I am in love with this. I have had other robot vacuums and mops and this one is head and shoulders about the others. I did NOT get anything for free either. I paid full price for my Roborock.

The vacuum does a great job when it is working. After 3 weeks I started receiving errors after every time I used it. Their customer support sucks. After attempting to troubleshoot it they told me to send it back. They essentially told me to film myself giving the return package to the delivery person and if it gets lost in the mail then they will attempt to help me. Instead of jumping through all their hoops and gambling on shipping the product back and hoping nothing happens to the package along the way I decided to work with Amazon for a replacement which was a much more comforting experience. The other reviews about the extended turnaround/repair time also scared me into not wanting to deal with their support any longer than I had to. Here is the Roborock's customer support message containing the return instructions. Judge it for yourself: " Hi there, Thanks for your reply. Attached file is UPS prepaid label you could print out to ship the device to us. The shipping label doesn't include a box. Please ship out the device with original package if you still have it. If not, you can find a suitable size box and put some bubble wrap or waste newspapers inside to protect the robot. If the robot is damaged during shipping, we are afraid we won't be responsible for it. Remember to tell us after you ship it out, otherwise we won't know it's delivered. The label is valid for 7 days. You need to use it before it's expired. If the label is expired, we are afraid we couldn't provide you a new label anymore and you need cover the fee to ship the device to our repair center. If you ship back the device by yourself after the label gets expired, you need to update the carrier and tracking number to us once you've shipped it out. Note: 1. The repair center won't accept any package whose tracking info isn't told us in advance. 2. Remember to ship the device with all accessories (including charging dock). If the vacuum tank is removable, empty it before shipping. Also, if you have a clean tank and a dirty tank on the dock, please empty them as well. 3. The warranty doesn't apply to a Roborock product that has been modified to alter functionality or capability without the written permission of Roborock. 4. Please make sure to send back the correct device. Our warehouse will check the SN and if it is different, the device will be returned to you. You will need to cover the shipping fee and ship back the correct device by yourself. 5. We will send you a replacement after our warehouse confirms they receive the correct item. Warm Tips: We have received a lot of empty packages lately and we are unable to proceed with the refund, replacement or repair service. To avoid any loss on you, we suggest you do the following three things when shipping out the device: 1. Keep the carrier's receipt. 2. Shot a video to show the delivery person picks up the Roborock product. If there is anything wrong with logistics, but the above has been done, we can contact carrier to help you. "

Cleaning Performance: While we have only had it a few days, our floors have never looked better! We have been using Bona on our new engineered hardwood floors for the past year and they always looked like they had a film on them and generally looked dull. Furthermore, after cleaning them with a lot of pressure, dirt would still rub off with a paper towel so they weren't really clean. After doing a deep clean mop using only water, the amount of dirt is astonishing and confirmed my suspicion that the bona was not really cleaning the floors. It also does an amazing job vacuuming the carpets and hardwood. We have a border collie that sheds a lot and it is great not having hair tumble weeds floating around and stuck in the carpet. And it has already saved us a bunch of time not having to pull out the upright and mop. Mapping & Obstacle Avoidance: We have a 4,400 sqft house with about 2,400 sqft downstairs and it only took about 30 minutes to map it with great accuracy. It is also great at avoiding obstacles and recognizing chairs, shoes, scales, etc. The App: The app is great, there are tons of features and configuration options and it is very easy to use. The ability to name rooms, create virtual walls and no-go zones is also very helpful as it did get caught up behind a toilet in our water closet due to a black rug bunching up. Only downside is that it does not like black rugs due to the cliff sensors so it will avoid them sometimes. However, after doing some research this affects all robot vacuums so it is not specific to this model or brand. As a result we decided to replace our black 8x11 shag rug in our great room with something lighter. Overall, this thing is amazing, while very expensive, I believe it is a great value as I can trust it to clean better than we were able to and is saving us multiple hours per week.

After three weeks of heavy usage, I really love this robot. I’m extremely impressed by its navigation and obstacle avoidance capabilities and how close to hands-free it truly is. “Rosie” (of course!) has gotten/kept my house cleaner than it was for a long time. Rosie almost never gets stuck, especially now that we’ve identified a couple trouble spots to mark as no-go zones, and just goes about her business cleaning. My house is fairly large and is home to a cat and a dog, who like to shed everywhere. (It’s really neat when one of the animals sits in Rosie’s path long enough for the “cat” or “dog” icon to pop up on the map in the app!) I now have Rosie scheduled to vacuum high traffic areas every night, which keeps things under control. My downstairs is mostly hardwood and tile, with a few area rugs. The S8 Pro Ultra’s self-filling and self-washing makes the mopping functionality truly useful—it requires multiple refills to get my whole downstairs mopped, which would rarely happen if I had to refill by hand. Overall, this robot admirably meets my needs. My prior experience with a robot vacuum was roughly 18 years ago with the then base model Roomba. It was neat at first, but eventually felt like more trouble than it was worth. I was spending more time picking up the floor and unsticking/cleaning/emptying/maintaining the robot than it would take me to just hand vacuum the small condo I lived in at the time. I gave up on robot vacuuming until the technology advanced and, in the meantime, moved to the larger house with more extensive cleaning needs. The S8 Pro Ultra seemed to be the more advanced robot I was waiting for, and I have not been disappointed. This machine avoids most of the limitations of my old Roomba. I have noticed a couple of minor software issues that hopefully will get ironed out with future updates: 1. Some glitches with naming rooms on the maps, especially when trying to assign custom names. 2. Multi-level functionality could be a lot smoother. Getting the robot to switch maps is cumbersome, especially when you just want to do selective room cleaning on the new floor. And the robot then thinks its dock is on the new floor too. Other than these minor issues though, I find the app very good and useful. I have been so pleased with this robot that, last week, I got an S8+ at the Black Friday sale price to keep upstairs. My upstairs is mostly carpet, so the Pro Ultra’s mopping functionality is less needed up there. So far, the S8+ is also meeting my expectations. And it’s fun having two robots at my command.

I have had this since release date. These are far more superior to the other more familiar brand names. Navigation is top notch and so is the ability for it to avoid what life may bring. My name brand unit would find charger cords or dog bones, even get stuck on thresholds or fail to dock all the time. My house is particularly hard for bots to work around between 3 dogs, a cat, and 2 almost teens. This bot may find life’s accidents every so often but the other brand was multiple times a day. The mop pad and how it gets washed is way better than the other bot mops we have had. It can turn a muddy floor from dogs into a clean and shiny floor. You will need to still swap the pad every so often and wash it. Why 4 star and not 5? The S8 auto empty has some bad angles in the base, it gets clogged very easily. Ok, not an issue I will just manually empty it if it needs…. Unlike the competitors this bot will not tell you when the bin on the bot is full, nor will it tell you if the base is clogged. I check my unit every 3 days to make sure nothing is clogged. Just for info, the Soros doesn’t have the same base clogging issue but if the bot bin is full it will not alarm. The app will tell you every time the bot starts, every time it goes back to charge, even sometimes when it avoids obstacles, which you can’t turn those off without turning off all notifications. The app has never alerted me that maintenance is needed unless I open the app. I want to know when something is broke or needs maintained, I don’t need to know the bot has started every cycle. Even on max suction this bot will those small items like kitty litter instead of vacuuming them up. It does ok and get some, but if you also have it set to mop it will make kitty litter mush or streaks. So, I keep it out of that area. Last note, have latex gloves, the basin that washes the mop gets nasty and need manual cleaning. Better here than on my floor but still, needs cleaned. It’s gross.

I bought this robot vac after my cleaning lady quit, as my white tile floor gets extremely dirty with 2 crazy shedding dogs (corgi and husky), a cat and 2 messy cooker humans. My parents had a 2020 iRobot vacuum and it was honestly very disappointing. It always got stuck in cliffs, constantly got lost, and always had errors preventing it from following the set schedule, so I was skeptical. I couldn’t be more happy with this purchase. It’s been just about two months of use, I run this almost everyday to keep the place presentable and I have yet to replace the dust bag (will probably be this week). It requires the perfect amount of work, and have only had to reboot maybe twice. I do regular vacuuming and mopping throughout the week with this thing with the deep+ option always on and never let it vac/mop simultaneously, I always have it do it separately. Once a week I remove items like chairs, trash cans, dog beds, dog crates, and any other easily movable objects to other rooms to have it get the hairs that build up in random places. It usually does a great job at getting everything clean in the first go, although it does struggle a bit with tough stains in my kitchen, but spraying them with water before usually does the trick. I also like using the remote control option if it’s just not handling it correctly (takes 5min out of my time, and minimal physical effort. I refill and empty bins once or twice a week. And remove any stuck hairs between brushes also once a week, i love how everything is easily removed. The only thing i hate is that rotating sweeping brush that’s on the side, because it bends due to it hitting walls and other objects. But it comes out brand new after putting the bristles in boiling water for a few seconds. Great purchase overall. It’s also very entertaining watching it clean. My cat has a vendetta against it, and is always taking it out of the base. A bit inconvenient with multiple level homes because you have to pick it up after it’s done. But that’s not the robot’s fault.

This is my 3rd robot since diving in when iRobot released the first self-emptying vacuum - the i7. That machine lasted me 3x longer than the expected mean time before failure - but it DID require lots of fiddling around and tons of patience. I often wondered if I spent more time messing with the machine than if I just would have gotten my heartbeat up for 10 minutes vacuuming? But now I'm 70 and have interest (and diminishing ability) to clean my home without a robot. I replaced the i7 with a Narwal, which was sent back immediately. Great hardware - horrible software. ChatGPT suggested this model as a "set it and forget it" alternative. I'm just now getting things set up the way I want them. The user interface on the software is fairly good - but one thing that bugs me to no end is the "one size fits all" approach Roborock has taken when it comes to the app and the manual. This machine is unique - but the software is used across various models - and you'll get messages like "clean the filter"... which required me to ask ChatGPT what the hell is it talking about? That's where I learned I don't have one to clean - but Roborock hasn't removed this - and several other things - from the app. TERRIBLE. Hooking it up to my (very complicated) network was tricky and non-intuitive. I wish manufacturers would embrace Matter - or whatever standard that's widely used and accepted. This process was old-school and ugly and didn't succeed until I took the vacuum upstairs next to the router. That did it. As said in previous reviews, the mapping is great, although it made a mistake in my kitchen and it took some serious magic to get it to find and correct the mistake (I used zones instead of rooms...) but once it realized there was a chunk of floor missing from the main map - it put it in. So that's great. II wish they had a "re-map this room" function in the app. I love how it doesn't bang into stuff (including my feet when I'm at the kitchen sink). The tech is massively improved from the i7, and worth the wait. I'll update this review in a few weeks (or days, should something great - or awful - happen. Well - the machine is becoming more and more of a frustration. Most of it is related to the way things work OUTSIDE the actual machine itself. The manual is ridiculous. The website is awful. There are multiple (like seemingly over 100) models that might apply to the one I own - I'm not sure). Invoking ChatGPT to help hasn't help because all versions are different from one another - even though Roborock lumps them all together, and none of them operate the same way. Latest problem: I had a new runner (purchased from Amazon) that is shedding crazy amounts of lint. It's getting jammed into the bin, and it's not emptying when the jet engine tries to pull everything out. There are no warnings anyway that something is wrong - and (this is a big gripe) no way to order a manual emptying of the bin from the app. I am, for now, dropping it to two stars - and haven't thrown out the box (yet). But this has gone from a "set it and forget it" solution to a pain in the a**. And it's completely Roborock's own fault. It could be awesome. It is not. FINAL UPDATE: Back into the box and refund requested. Yesterday a box of corn flakes spilled onto the pantry floor. 9 different passes failed to pick up the mess. It actually spread it around outside the pantry. Turned out it was because (wait for it) THE DAMN BIN WAS FULL. Last night I heard it "empty" the bin - but the bin doesn't actually empty. So today, after manually clearing the bin and emptying it - I re-assigned the robot to clean the corn flakes from a section of floor measuring 6 x 5. This pass request was the NINTH TIME. And it still left flakes all over. I had set the vacuum to turbo - but all it did was just blow the debris around further - not suck it up.

Buena máquina y práctica

Funcionou bem ate apresentar o primeiro problema. Agora colocam dificuldade para enviar para assistência técnica. Nao recomendo que importem esse equipamento para o Brasil.

Llevo un año con el, trapea y limpia excelente y automáticamente, yo solo agrego y tiro el agua de la base cada 20 días, según el uso. Tengo piso tipo mármol blanco y alfombra en al recámaras. El piso lo deja brilloso, solo no quita la mugre muy pegada como refresco ya seco. Va dibujando el mapa de la casa automáticamente. Reconoce muy bien los obstáculos y los evita. Espero así siga….👏🏻

Compré esta versión por las excelentes reseñas que recibió la Roborock 7v Max Ultra. Debo decir que estoy profundamente decepcionado. Primeramente, el equipo NO EVADE POPÓS NO VOMITADAS. Tengo un perro grande y cuando vomita, vomita mucha comida, así que el robot debió detectarlo, pero intentó limpiarlo (énfasis en INTENTÓ). Sí, aspiró la vomitada a costa de ensuciar todo el robot y lo peor es que al abrirlo noté muchas cosas: uno de los rodillos se dañó con UN SOLO CABELLO LARGO. El cepillo ya se está doblando por constantemente chocar con las ruedas (un problema que las primeras aspiradoras de Xiaomi tenían también). Tuve que limpiar filtro, bolsa de basura, la estación y sobre todo, el robot (con un paño con cloro). Al levantarlo, oigo una sonaja y me doy cuenta que ESTÁ ROTO. Se cayó una pieza y lo he usado en condiciones normales (jamás se ha caído y nunca se ha golpeado). Finalmente, siento que voy a tener qué pagar por refacciones extra, lo cuál, para haberlo usado 2 semanas me parece excesivo. La mopa no sufrió daños pero quedó muy sucia. Van 3 veces que relleno el contenedor de agua limpia y vacío el de agua sucia: Adiós promesa de completa autonomía. Por lo demás, el software de la app sí es más completo que otras, pero esquinas que debieron ser absorbidas por su potencia han quedado con polvo y restos completamente ordinarios que no explico cómo el robot no las detecta. Es fácil desarmarlo pero no es lo que promete. Por eso, insistiré: NO VALE EL PRECIO. Es el equipo más caro del mercado y tener problemas a las 2 semanas me parece imperdonable. No es la calidad que promete y ni la solución que esperas por el precio, así que preferiría devolverlo y pagar uno por la mitad, de todos modos me va a dar los mismos problemas.

-Facil de instalar y usar -Evita correctamente los obstaculos en el piso -Aspira y trapea de manera eficiente -Usa menos agua en comparacion con un trapeador manual