Bissell CrossWave HydroSteam Steam Mop, 3-in-1 Wet Dry Vacuum Mop with Steam Function, Hard Floor Cleaner Machine with Sanitize Formula, 35151

This Bissell floor cleaner is awesome! I’ve had it for 18 months and it has made cleaning floors a breeze. I have debilitating back pain that is excruciating when cleaning my floors. This machine makes the job so much easier! It glides itself across the floor, easier & smoother than a vacuum. It sucks up the water so well that the floors dry within seconds, not leaving behind a lake like competitor brand hard floor cleaners. My only complaint is that the dirty water container fills pretty quickly, making you have to stop & empty it more frequently than I’d like. Today I decided to try it on our Condo’s outdoor balcony floor, which is impossible to clean because the surface is very rough textured. Dirt settles into the crannies & it’s impossible to sweep it up. I posted pics & a video to show the in-progress results, which speak for themselves. The balcony floor looks brand new! I appreciate being able to clean it so easily because the balcony is a visual extension of our living room, and seeing all that filth out there bugged me. Now it’s sparkling clean! When cleaning our interior floors, I like to run our roomba first to clean the bulk of the dirt & dust, then I follow behind using this floor cleaner for bright, clean floors. It takes me about 30 minutes to clean 950 sqft & about 10 minutes to clean the machine parts & put it away. I also really like the feature for self-cleaning the roller. I rinse the filter that sits on top of the dirty water tank after every use and keep everything apart until dried. Doing that & cleaning the roller has prevented the machine from smelling musty or gross. If this machine breaks, I’ll immediately buy another one. Buy it, you won’t regret it.

I’ve had this machine for well over a year, used it heavily 3-5 times a week, and love it! But, you have to know what the manual leaves out to make it work really well and efficiently. AND, you DO actually have to read the manual. It took me 6 months to make this the best machine I have ever used with lots of trial and error. A better manual would have saved me so much time! I have had nearly every problem listed in the reviews but so far have discovered it was either user (my!) error or there is an easy way to fix the problem. So, here is my manual in no great order! *First, it has to be put together just right. If things aren’t clicked in, anything is loose, whatever, go back and re-assemble everything to make sure everything is in place. Seems silly, but it makes a huge difference. It leaked everywhere my first use and the lid to the formula dispenser wasn’t on exactly right. Next, this isn’t a machine like a regular vacuum where you make one swipe up and back and move to the adjoining “swipe.” The way it has worked best for me is to : 1. First, divide the floor into sections and clean each section one at a time. I often use tile lines to keep track of where I am. For instance, in an average sized square kitchen, divide it into 4 smaller squares. Do each section separately. I use the STEAM setting almost exclusively. 2. For the first up and back swipes, squeeze the water/formula dispenser button most or the entire time, covering the first small section. Holding the dispenser button the whole time will leave areas that are too wet and streaky. That’s ok. The extra liquid that sits while you do the rest of that section helps soak loose any tough spots or stains. If you don’t do small sections at a time and try to do the entire floor at once, you will have a huge wet mess or an unclean, streaky floor. 3. Next, WITHOUT using the water/formula button (vacuum function only), go back over that same section using similar back and forth swipes, just a little more slowly, to suck up the extra liquid. It uses the steam to really clean the area well that way also. Depending on how dirty the floor was, you may need to use a little more liquid here and there and dry vacuum that up again. After you have gone over the area with the vacuum function only (and if you’re a perfectionist like I am), you may want to go diagonally over the same area to remove any tiny lines that are left and get rid of any streaks you see. When you get the hang of this, cleaning a hard floor goes super, super fast and the floor looks great! Plus, it is mostly dry right away if you have gone over it enough with the steam/vacuum function only. More tips: * It does edges and corners very well, but if it’s missing dirt or debris somewhere along a wall or floorboard, try to go horizontally along the edge rather than approaching it vertically or “head on” (or vice versa). Once in a while it won’t reach into a really tight corner and you have to use a cloth or something. Not very often though. * If the floor has a ton of animal hair, big leaves, lots of debris, sweep that up first with a broom or vacuum. This machine is great but not a shopvac! * The first couple times you use it you will be shocked at the amount of dirt, lint, hair, debris, etc. that it sucks up. If you have cleaned a really dirty area and the machine starts leaving debris, you probably need to rinse out the dirty liquid container and other parts. Clean the machine out VERY well after each use. It sucks up so much you didn’t see that it takes a bit to rinse off all the parts. You should also let it dry in between uses. * When filling the clean water/formula bottle, I use a little less formula than the line indicates and add a little more water. If you are getting too many suds on the floor, use a more dilute formula. The steam function with warm water in the bottle alone is actually sufficient without any formula for lots of uses. * You can clean the replaceable filters by opening the mesh trap door and rinsing really well on both sides. Eventually you will need to replace it, but I definitely don’t do it as often as recommended because you can run clean water through it from both directions and make it last a lot longer. * Once I started using this and got the hang of it, all I could imagine was how a regular mop just moved around the dirt. There is a learning curve so I’d give it til the very end of the return window to send it back unless you e tried it multiple times or something is clearly broken. * Finally, I wouldn’t bother with the cordless models. Tried those and they ran out of battery way too fast using the above described method. Good luck from a home with a 12 year old, 2 dogs and 2 kittens with a (mostly!) clean floor!!

I have two dogs that shed nonstop all year long and track in mud, a toddler and a baby who make messes, and this has been a total game changer. Looking to kill two birds with onw stone? Then this is right for you. Its a total game changer. I no longer have to spend hours vacuuming, put the washable rugs through the laundry, and hours mopping (usually have to go over the floor 3x for it to be clean enough with mop). This is all once and done! I used to spend over half the day cleaning to get ready for company, now I dont! The floors are all done within 30 minutes. My biggest regret is not getting this sooner. The quality and convenience is worth the price in my books. The floor is dry ingredients minutes, and its super easy to use. It so far has passed my baby wipe test! I use a baby wipe to check how clean the floor is between mopping, and if any dirt comes off I mop again. With a regular Microfiber mop it would take me over 3x, with this its once and done. It also is relatively light weight, so I dont feel like im braking my back and can do it while holding my baby. Cons: -The sample fluid smells amazing, but I wish they provided a bigger sample size or at least just put in one full bottle for the price. You will most likely need another bottle after using it 3x. -I wish the drainage compartment for dirty water was a wee bit bigger. -I wish it had better maneuverability to get in harder to reach areas and get the sides near the walls better. -I really wish it came with a hose or something to be able to get steps! That would be a total life saver. All in all it is super easy and efficient. My husband purchased as a mother's day gift, and it has been the best gift I have ever been given.

Perfect for hardwood floors. Easy to clean. We love this so much. I would say that as it is decent for carpets it isnt going to get them as clean as you would expect from a typical shampooer. So dont get this if you plan on using it on a lot of carpets.

As a crosswave owner once before, I'd hoped this latest model would have addressed the few issues my old crosswave had, while maintaining the functionality and reliability of the old crosswave. Not only has this hydrosteam been a disappointment from the start (narrower roller, bad smell when using the steam option, harder to clean, poorer uptake of pet hair/debris), after less than 3 months of use, it has completely lost suction. First, I was disappointed in the smaller head, causing it to take longer to clean the same area, but I chose to look at it as a win because it meant the crosswave would fit into tighter spaces. + Second, the overall smell of the crosswave after the first use was okay (not great, but I figured that was just some "newness" burning off of it). Every use after that, even though I clean it following Bissell's recommended cleaning procedures, has caused the house to stink like old dirty mop water. I've tried using (individually) vinegar, bleach, and mop cleaning solution, all diluted in hot water and run through the machine to get rid of the smell, but nothing has been able to solve the problem. Third, the larger diameter brush roll doesn't seem to handle debris well, so the debris gets stuck between the brush and the lid, never making it into the hopper. Even when running the machine over a small puddle of water to flush out the debris, or when following bissell's recommended cleaning steps, a large amount stays stuck between the brush roll and the lid. This means you end up spitting a lot of debris back onto the floor when running the machine. Fourth and finally, today after less than 3 months of use (purchased 2/20/24, today's date is 5/14/24) the machine has completely stopped taking up water. I've checked for clogs and made sure everything I can is in order. The machine not only left a powerful smell in the rooms I tried to clean before realizing the problem, but has 0 suction. At Bissell's recommendation, I've contacted their customer support line via email to see what solution we can come to since I am past the ability to return it through Amazon.

Update 12/09/23: I’ve included pictures of our tile floor types and they get cleaner with every cleaning! We now have a dog in our household along with 4 kitties and 4 humans, so TONS of fur and kitty litter, and human messes lol! I have been using ‘It’s Naturally Clean’ floor cleaner for all types of flooring and it’s awesome! It only takes one small capful per clean water reservoir and does a phenomenal job! It’s one I discovered on EWG’s website which is for sustainable, safe product information verified unbiased and is a nonprofit organization dedicated to transparency and health for all inhabitants of Earth, including non-humans. I still use the Hydrosteam every two weeks and am down to 2-3 clean tank refills and twice as many empty bin refills. I use the automatic clean function 2 times after each use and then thoroughly rinse everything, including the very front of the unit’s head where the roller resides, quickly under hot water in my laundry sink. I recently noticed a buildup of kitty litter beginning inside the suction tube, which is to be expected as I don’t vacuum nor sweep prior to using this machine and that is the purpose of kitty litter-to absorb moisture. So I used hot water to flush the tubing from where the dirty water reservoir would reside and ran the water through until it came clean and I’ve had no problems but will update if anything changes 👍🏽 I also recently brought this to my friend’s house where she has dark hardwood flooring throughout her 3900 sq. ft. house and every little speck of anything shows on it. She wanted to test it out and is also buying one because she was so impressed as was I and there were no streaks. We used the hard floor setting on her wood floors and the steam function on her tiled areas in bathrooms and laundry room. She was wearing a somewhat new pair of Nike shoes that’s she’s worn for a few months inside and outside, and after the cleaning of the first section of her floors, her shoes ‘squeaked’ on those areas-both tile and wood-but none of the others in her house and she said “I now understand what the saying squeaky clean means” lol! Needless to say she was impressed and is also going to buy the Naturally it’s Clean Floor Cleaner to use in her new Bissell Hydrosteam! *End Update* This is an almost perfect cleaning device! We have a 4 person household with 4 cats which includes lots of fur, food particles, and litter tracking. I do a full house (3000 sq. ft.) clean every two weeks and more than half of our house is tile and the remainder is high pile carpet. I thought purchasing this I would still have to use my Dyson vacuum to vacuum around the edges and corners of the tile floors. Fortunately this does not need to occur! I am truly amazed at the engineering that went into this tool and am still in awe of the suction power and steam mopping capabilities! The ceramic tile in our house has very wide but deep grout circa 2003 and was professionally cleaned upon moving into it in 2012. Over the years it has built up discolored residues in heavily used areas of the house mostly in the kitchen around the sink, dishwasher, and stove where the grout is very dark and dirty. This vac mop visibly and noticeably made a positive improvement upon the first use as I could literally see the grime being sucked up! I’ve used this twice so far and am so happy with my purchase. I’ve owned and own several Bissell products over the years-Big Green Carpet cleaner (which I sent to my mom a few years ago since she’s older and would rent carpet cleaners every few months to clean her expensive and almost 40 year old Persian rugs so I wanted to alleviate that taxing burden for her), steam mop, Pro Pet Revolution Carpet Cleaner, and pet mess hand wet/dry vacuum which looks like what some may know as a dust buster from back in the day). All these products are awesome except that the quality of the steam mop wasn’t up to my experience with Bissell standards that I’m accustomed. The steam mop was $70-80 new but I bought it used on Amazon in 12/2022 and it began leaking a couple of months ago which is a common problem with that model based upon reviews. My assumption is that you get what you pay for more often than not and same saying applies to Bissell. I store this Hydrosteam vac in the garage next to an outlet for the self-cleaning function which is loud and much louder than the actual cleaning functions. The self-cleaning capability is also awesome and works very well. I do it twice after use as per instructions and used the brush roll cleaning sample solution included, and follow the instructions for cleaning and storing except that I allow everything to thoroughly dry for several days before reassembly. This vac mop is much quieter than I expected and much quieter than my Dyson vac which is a huge plus for me and the kitties though they still don’t like it! I look forward to a future when human machines and motors have very little to nonexistent sound! The cons of this product for me are minor and do not warrant a return for something that saves me much time and energy with cleaning obligations. The cons so far are: 1) I wish the cord was slightly longer and that the cord holder clip held it in place a little tighter. I had more issues with the cord dislodging during my first use so that could be due to user error; however, I was more mindful of trying to keep it in place during my second use 2) The size of this unit is great and it’s very lightweight and the maneuverability is impressive! The only place I cannot use this for my tile is around 1 toilet (3 total toilets in house) on one of the sides nor around the backside of any of the toilets. But I’ve just modified my cleaning regiment to use my sponge to clean these areas during bathroom cleaning. 3) I wish the wastewater/dirty water tank had a larger capacity. Actually it would be better if both tanks had larger capacities, but the clean water tank capacity has allowed two cleaning passes per one emptying of the dirty water tank. However, I do hold the trigger the majority of the time I’m using this vac mop and a trigger lock would also be a nice addition. I was dumping the dirty water tank into the toilet but this was messier for me so I now just use the kitchen sink with garbage disposer. I give the dirty water tank a rinse after each dumping except I don’t rinse the filter, which isn’t actually that dirty even at the end, until I’m finished cleaning. Most of the dirty material ends up in the dirty water tank plastic sifting part which I will empty into the garbage can opposed to garbage disposal sink if it’s really full of mostly cat fur which occurs after the kitchen and the kitties ADU area. For more than half of 3000 sq. ft. of use with this vac mop, for which I use the steam setting the entire time, I empty and refill the tanks 3-4 times for clean water tank and 6-8 times for the dirty water tank. I was using Bissell’s Natural Pet Floor Cleaner for Crosswave machine which I had purchased for my Bissell Revolution Pet Carpet Cleaner because I don’t like all of the excess, unnecessary, and unhealthy chemicals used in many cleaning products these days. I’m going to try a truly ‘natural’ floor cleaning product next time I clean with this unit and will update my review based upon that experience and also provide pictures of my tile floors. I was so excited to leave a review for this lol because it is really awesome and I’m so impressed overall! Oh last point to mention is that I do have to make a few passes over some dried on gunk usually food related and/or pet related but this unit still saves me soooo much time and energy. I’ve found the most efficient solution to clean these dried on filths is to make a pass over it, holding the trigger, and letting the cleaning solution soak while I clean around it and then I’ll come back to it and clean it up which sometimes does take more than once. I’ll also clean these spots from different angles depending on the grooves and fissures in the tiles. I have recommended this cleaning unit to everyone I know because it is such a beneficial addition to my cleaning routine and really provides a deep thorough cleaning with ease of use and also mostly cleans itself at least for the brushroll which would be the most time consuming part if manual cleaning was necessitated

TLDR: This unit is great. Buy it. 6 week update and PRO TIP: The dirty reservoir is pretty large, but the bypass valve shuts off way way way before the reservoir is anywhere near full. The lid of the reservoir has a float on its underside. Idea is when the dirty water is high enough to lift the float, the vacuum will suck the float the rest of the way up and block off the inlet to the vacuum motor. Which is fine - but I think Bissell set the bypass point way too low - so the motor bypasses WAY before the reservoir actually needs to be emptied. If you look at the underside of the (black) reservoir lid, the (gray) float simply rides on a track. It's simply enough to pry the float out of the track. Doing this will prevent the motor from bypassing. Ever. So now you don't have to empty the reservoir anywhere near as often. HOWEVER!!! Now it's up to YOU to ensure you don't let the dirty water get high enough that you risk it getting sucked into the vacuum motor. If you're a tinkerer - you could cut a small hole into the float and add lead shot (or similar) to weigh it down. Obviously you'll need to test/tune to find the correct weight that retains the automatic bypass feature - but delays it until the reservoir is more full. THE BACK STORY: I've had an older Crosswave for 8 or 9 years. Hard to say for sure, but I think the last year or so it wasn't working as well as new, particularly its ability to suck the liquid back up off the floor. I'm cleaning up messes, daily and oftentimes multiple times per day, on account of two Weimaraners that are nearly 16 years old... So my old CW has really been getting a workout. The CW finally died last week. Honestly it deserves a Viking-style funeral... Had no problem ordering another Bissell. Basically, I ordered this one because it was the fanciest most expensive one available with a cord. I don't like to be beholden to the whims of a finicky battery. I just want to plug it in and have reliable power for as long as I want. THIS NEW UNIT: This one works way, way better than the old one, and has a bunch of new and improved features Suction: Big improvement. Hoovers the moisture up off the floor really well. Hoovers the solution out of the crevices between the hardwood boards really well. Works considerably better than my old unit did - even when it was new. Very pleased. Clean Reservoir: Same as the old one. Interchangeable, I think. I've noticed it seems to go through cleaning solution faster than the old one. Quite fast, in fact. For my purposes - dealing with heavy messes - this is an improvement - but you'll need to refill the reservoir for every 100-150 square feet, even if you're only doing a "moderate" clean. Dirty Reservoir: Improved. Bissell added a lift-out basket that collects the heavy stuff. Thus, you can dump that out into the trash before pouring out the dirty mop water. Nice feature. However, the "suction bypass" valve that opens and forces you to empty the mop water is set to open earlier than the old model - and the reservoir isn't very full. No big deal, but considering the machine goes through cleaning solution pretty fast and does such an effective job sucking it back up - means you'll be filling/emptying the reservoirs pretty often. Brush Roller: Slightly improved. It has a pull tab that's easier to get ahold of so you can lift out and remove the roller. Otherwise, it's more or less the same as before. Steam: Surprisingly effective. Heats up surprisingly fast! While the steam function is NOT comparable to a legitimate steam cleaner (I have a Dupray), it definitely helps lift off messes that have dried onto the floor. It'd be awesome if it offered as much steaming power as a real steam cleaner - but it does help and thankfully it heats up in only 30 seconds or so. Headlight: A welcome addition. I would have thought this was just a gimmick - but it honestly does help you see what your doing and focus on problem areas. It gets brighter when you pull the trigger to dispense cleaning solution. It also stays on WHENEVER the unit is plugged in. I don't love that because I keep my unit plugged in and ready to go all the time - but that's because I'm dealing with two senior dogs that have a lot of accidents. Self Clean: Also very very welcome. I also thought this was a gimmick - but it works really well. No, it doesn't do a 100% job of cleaning out the brush roller and compartment - but it gives it a solid once-over. Nice improvement. Docking Station: Another very welcome addition. First, it fits the shape of the business-end of the machine perfectly so the unit can sort of seal itself up to effectively perform its self-clean function. Secondly, it creates a place to store the unit where the left-over moisture on the brush roller doesn't get on the floor - particularly important if you'll be storing the unit sitting on hardwood that will get stained by moisture that can soak in. This effects me because I use the unit so often (2X per day) that I keep it at the ready, all the time. Mode Selection: A simple but nice detail - the unit stays in whatever mode you were in when you LAST used it - rather than you having to set the mode every time you turn the unit on. Thank you. Noise Level: A little quieter than the old one, but still loud. No problem for me. Overall, seems like a great unit so far and it's nice to see all the improvements Bissell has implemented. Hopefully this new unit is a long-lasting trooper like the old one was.

I got this on prime day and I was less than impressed. While it worked better than the Shark, it really depended on the use of it's soap. It really didn't clean up well without it's soap using only the steam function. We did a friend's sealed wooden floor with both the Bissell and the Tineco 5 Steam mop (not the one with AI). Without the soap, the floors were still streaky and dingy. With the soap, the floors were shiny. In contrast, the Tineco got the floors clean and shiny without the help of any soap. Here were the reasons we ended up returning it. -heavy, it was much heavier than the Tineco -my short kids had trouble keeping the head of the vac/mop level with the floor while holding the handle. When the handle was at a comfortable height for the two middle kids, the head of Bissell was lifted up off the floor. -very very loud, the Tineco is much quieter as is the Shark, but the Shark does a terrible job. -had to use to soap to do a good job. I prefer to avoid spending $ on soap just to get something to work well. -didn't pick up larger items like a piece of dog food or cooked broccoli off of the floor. What's the point of being able to vacuum and mop at the same time if you have to get small stuff like dog food off of the floor?

1. Es una aspiradora pesada, no es fácil su manipulación. 2. Se vacia con rapidez el agua, y mas cuando utilizas el modo "vapor". 3. El modo vapor no es lo que uno cree, solo ves un poco de semi humo salir pero por un lapso mínimo, 10 segundos y creo que exagero. 4. No es para utilizar debajo de mubles, simplemente no cabe, hay que mover todo. 5. Se tardo 13 dias en llegar.