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🛡️ Upgrade your wash game—stability that lasts a decade!
The Upgrade DC97-16350U Washer Suspension Rod Kit is a premium replacement part designed for Samsung top-load washers. Crafted from heavy-duty stainless steel with reinforced springs and shock-absorbing rubber, it significantly reduces vibration, noise, and unbalanced loads. Compatible with over 20 Samsung models, it offers a 10-year warranty and easy DIY installation, ensuring long-lasting washer stability and performance while saving costly repair fees.








| ASIN | B0BCX797RT |
| Batteries Included? | No |
| Batteries Required? | No |
| Best Sellers Rank | #9,006 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #17 in Washer Parts & Accessories |
| Customer Reviews | 4.2 4.2 out of 5 stars (1,742) |
| Date First Available | September 9, 2022 |
| Included Components | DC97-16350U Washer Suspension Rod Kit |
| Item Package Quantity | 1 |
| Item Weight | 2.44 pounds |
| Item model number | DC97-16350U |
| Manufacturer | Nexjy |
| Material | Alloy Steel |
| Part Number | DC97-16350U |
| Product Dimensions | 27 x 3 x 3 inches |
A**R
Great price works nice
Work great. Easy enough of an install given what it is. Will buy again.
K**L
Works, and an improvement on the original equipment
These worked perfectly to fix my mom's washing machine. One of the original ones was actually bent. These are beefier so they shouldn't have that problem. So far no more balance problems!
M**.
Buy these.
Easy to install, A fraction of the price of manufacturer part. Fixed the problem and been working for 6 months now.
R**T
Finally works but frustrating
EDIT: 9 months later and these have already worn out! Samsung should be sued to recall all these washers they are the most horrible appliance ever made! I don't blame the 3rd party suppliers of these rods I blame the horrible design by Samsung. Looks like I'm ordering another set again, smh... I'll start with our Samsung washer is barely 2 years old and I don't feel the suspension rods should have already worn out, so no more Samsung washers for us in the future. Now about the rods. There are a gazillion of these out there to choose from all different suppliers. It was hard to decide but finally went with a really high review rating and the "2023 upgraded" description. The first set I got were definitely used, box was cut open and had grease all over them. Thought I would try them anyway because maybe someone just bought the wrong size or something. They were horrible, didn't solve the unbalanced problem at all. Filed a return and got a replacement set that was definitely brand new thank goodness. Followed the description install instructions and watched several videos to be sure I was doing it right. This set was better but still not back to factory. Ordered a new different set from a different supplier but had to go out of town and couldn't install them right away. While I was out of town the family ran a few loads and the new 2nd set I installed all of sudden seemed to start working, no more unbalanced even on high loads. Maybe they needed to break in, I dont know. So I will be returning the 3rd set from a different supplier and hope this 2nd set continues to work. Such a weird experience overall. The rods are definitely easy to install and will save hundreds from an appliance repair person to do it yourself. Taking off 1 star only because I recieved a used set in the beginning.
A**R
Absolutely Solved My Washer’s Unbalanced Problem!
I was having constant issues with my washer being off-balance—it would shake like crazy during the spin cycle and make a ton of noise. After some research and watching a few YouTube videos, I decided to try this suspension kit, and I’m so glad I did! This kit completely fixed the problem. My washer now runs smoothly and is much quieter. The vibrations are nearly gone, and the machine feels like it's running brand new again. The original suspension bars lasted about five years before they gave out. I’ve only had the new kit installed for about a month, so I’ll have to wait and see how long they last. I try to fix everything myself, so finding this kit at this price was well worth it. If your washing machine is shaking or making noise from being off-balance, I highly recommend this kit. It’s a simple and effective fix!
A**N
Worked like a charm
What I liked: Fast delivery; came overnight. Product appeared well made.. Pre-greased.. What I didn’t like: Rod top looks like bottom of worn out original Samsung rods. The curved end of the replacement rod that locks into the slots in the cap goes UP. It locks at the bottom of the washer on the original Samsung rods. I was very hesitant to buy this product or any replacement OEM because of the poor reviews. but then I got very tired of my washer, shaking violently and stopping in the middle of the spin cycle. It was taking me about three times longer to do my laundry than it should have. So finally, I decided to just try it. It took me about three hours to do the whole job. Anybody that says they can do it in half an hour is lying. Make sure to watch several YouTube videos beforehand. it is necessary to prop up the lid with a short 2 x 4 or it will fall down and potentially damage the wires. Also, there are wires you have to unclip and one of the suspension rods has a plastic tube wrapped around it. Anyway, after I finished, I had no power which was very concerning, but it was because a fitting came loose in the top of the lid. Once I plugged that back in the washer worked like it was brand new again. I have been doing a normal amount of laundry for the last two weeks with zero problems. don’t forget to recalibrate your washing machine when you are done. There are instructions all over the Internet. Just google how to recalibrate a Samsung washing machine.
F**S
Very Satisfied
Only had for five months and it’s gone out. I wouldn’t waste my money if I would have known this. Update. I contacted the seller and another product is being sent out to me. The seller was so nice and quickly responded and resolved the problem. When sellers stand by their product that speaks volumes. I will definitely do business with them again.
J**D
Learn from my regret - these will cost you more in the long run - don't do it
Well, you really do get what you pay for ... so don't pay for these. Original suspension rods lasted a little over five years. Yes, we are a big family and wash a lot of clothes. After looking at all the great reviews on these after-market suspension rods, I thought I would save $250 by not buying OEM parts from Samsung dealer. Installation is pretty easy, but there are significant differences in the construction of these rods versus OEM rods (see pictures). Washer worked great after installing these new rods ... for about two months. Then we started getting the "unbalanced" error again pretty frequently. We were able to limp along for a few more months, but then we had a near catastrophic failure of one of the rods. The cheap plastic cap of these rods that sits in the upper slot was broken (all four were), and the rod then jumped or fell out of that upper slot during a spin cycle. With that corner of the suspension system suddenly gone, the still-spinning drum crashed down into the washer. Thankfully, it doesn't appear that there was any major damage to the drum, other than broken plastic hose clip on the opposite side. But that's when I found that all four rods were similarly broken and only hanging on in those upper slots by a bare thread. The OEM parts are made significantly differently - and better - all around, but especially with the design of these upper plastic hub parts. The springs are also seemingly of much better quality than these made-in-China knock-offs. Installed the OEM parts today - though they cost $280 for four - and I expect they will last much longer. Hopefully another 5+ years. In the long run, it will be a much better value than replacing these every 6 months - or worse.
Trustpilot
3 days ago
3 weeks ago