Kenmore KW2001 SpotLite Portable Carpet Spot Cleaner & Pet Stain Remover, 17Kpa Powerful Suction with Versatile Tools for Upholstery, Couches, Car and Auto Detailer, Gray

Was skeptical for some reason initially, but this product works great. Pretty powerful suction and great cleaning results. Worked really well on impossible to clean ‘17 Honda CR-V cloth seats. They tend to re-wick and leave water stains. This helped to suck up all the cleaner and after a few passes left the upholstery looking good. Good product for the price and I am very picky.

Bought on sale for $76, worth every penny. Used to clean some bar stools I got for free, works amazing 🤩. Only cleaned on chair completely and barely used any water, no odor or hair left on chairs from pets. The handle make my hand hurt a bit but it's a sacrifice I'm will to make for clean chairs. Small and very portable, easy to wrap up and store. Would recommend to ALL my friend and family.

*update* okay, I’d definitely give zero stars if possible for the customer service of Kenmore/Sears and the manufacturer Cleva. We’ve been calling every single day having to start over with someone trying to get a replacement clean water tank. Eventually, we were sent a “form” via email that we have to print out and send back to Cleva. The form states that we must remove the label from the appliance and attach it to the form, then further states that we MUST cut the cord of the appliance and attach a photo of it with the form so the company can DECIDE whether or not they will replace the part…this whole process has been a joke. This appliance is supposed to have a 1 year warranty. A friend of mine owns an appliance repair company so I contacted him to see if he could get the part for me and I would just pay out of pocket to not have to deal with Kenmore/Sears and Cleva anymore. There is absolutely no way to purchase parts for this appliance outside of Cleva. He also informed me that in his 20 years of appliance repair, Kenmore/Sears is known to have the worst customer service and do whatever possible to just take your money, to the point that he refuses to even work with them anymore. At this point, our expectation is that we are stuck with a $150 broken appliance that’s going into the trash and we are NEVER buying from Kenmore again. *original* I bought this shampooer 6 months ago and it has been phenomenal for its purpose. Easy to dump/clean, great suction, overall was very happy with it. Although I’ve had the product for 6 months, it’s not an every day use appliance, so I’ve maybe used the shampooer a total of 6-7 times. The last couple uses, I noticed a little puddle of water left behind where it sat on the floor during use. Didn’t think too much of it at first until I pulled the clean water tank off to get it ready and there are cracks all over from the inside of the tank. The cracks have spread down all sides of the tanks and the water leaks out everywhere. There’s been no damage to cause it, and you can see the cracks began from the inside (you can’t fully open this tank, so there’s no way to damage the inside of it that I can tell), I have no idea why it’s suddenly cracking all over, unless it was cracked when I bought it and just didn’t notice until they started to spread and leak so heavily. Upon calling customer service, we were informed that it IS a replaceable part but that they don’t have it stocked. We were told they were going to quickly contact their buyer for parts and then call us back. We’ve yet to hear back from them as to whether or not we can replace the tank. The shampooer was GREAT while it worked, which is the only reason I gave the 2 stars. However, I paid $150 for a shampooer I was able to use about 6 times. Where’s the customer service? An appliance is this cost should be under warranty at least a year and shouldn’t be no functioning after 6 months of irregular use.

I did a lot of research on shampoo vacuums and I am SHOCKED there was zero articles recommending this vacuum! The main items I look for in shampoo vacuums are their reliability, function, and (the most important) how easy they are to clean once you finish using it. When I say this vacuum had to of been designed by a woman, I’m talking about how easy this vacuum is to clean! I have sensory sensitivity and a huge sensitivity for me is touching wet hair! It actually makes my spine tingle and makes me want to throw up! Everything from the handle, the dirty water bin, and the hose can come apart so you can reach all of the dirt and other debris. The handle piece is hard to take apart, but it is super easy to put back together. It’s also not very loud, apparently that’s a huge pro for some people, I personally don’t care as long as it sucks up all the icky stuff. As far as function, I don’t have any complaints, it works just as fine as other brands and types of shampoo vacuums I’ve used. The one major con for me is after using it for a while my wrist and hand hurt really bad, but I admit it’s a me problem for using it on my huge sectional sofa (all the cushions, the inside of the sofa, the sides and back of the sofa plus every side of the matching ottoman), all 3 bedrooms (against the baseboards where my normal vacuum can’t reach), a king sized mattress, a twin mattress, a toddler mattress, 10 standard sized pillows (don’t do this on pillows, it’s ridiculously challenging and was all user error), a loveseat chair, and all of my patio cushions… imma be honest I was just really into this thing! With as much as I did in like a weekend’s time, I can say it held up like a champ! I mixed Bubba’s Rowdy Friends neutralizer in it to clean up cat ruin smells and stains (we have 3 cats and one is a jerk and pees everywhere except her litter box) and if you have cats and are looking for the combo to knock out the old and new urine stains it’s this vacuum and Bubba’s Rowdy Friends! I’ve noticed the spots of cat urine I cleaned up using Bubba’s that the cat that is peeing everywhere will not pee there for a while! Customer service aspect- now I read the bad reviews about the product being broken and getting the runaround by customer service… so this is my second vacuum lol, the first one had tiny holes in the hose and I did not notice it until after I used it and went to clean those hose and water spurted everywhere! I notified Kenmore first to see if it was covered under warranty, but the hose is not a replaceable part. I reached out to the seller on Amazon and they issued a replacement and sent the shipping info to return it. I got the replacement like the next day. Overall I think this vacuum is amazing and the price is very affordable. I am recommending it to all of my friends and family!

I have no idea why nobody is raving about this machine. I paid a hair over $100 (fall '23) for this Kenmore because they listed their suction rating, and it's fantastic for the price. I have had a mobile detail business for 30+ years. While this is no where near my pro Mytee professional shampooer with heating element and suction. But it also does not cost $1000+ or the size of a dorm fridge with the weight to match it. Bought this mostly because I always need a quick easy spot cleaner or even something easy to grab at home for the rare pet accident. I have tried 2 Hoovers (instantly returned) and had the little green guy from Bissell that most buy on Black Friday or prime day. But all those barely pulled any water back up when you see how much water is put down. And if they can't pull 80% or more of the liquid back up that they put down, YOU ARE NOT GETTING YOUR PETS PEE OUT OF THE CARPET! Might look like the stain is gone, but it's not. Then there is this Kenmore pet stain cleaner. While I am only using the small head to clean with for better suction (includes a larger head too.) It's a great little machine, so far. It has its flaws in design of fill and emptying. Yet, where it counts. SUCTION, it's the best of all these under $300 machines. It has an almost shop vac like suction at the hose, and only drops a little suction with the head attached. It sprays water as good as any of these all plastic cleaners. There is no heat, but hot tap water is fine for most jobs. And while Sears seems to be gone. Kenmore was one of the best brands for quality that I hope still holds true. My Kenmore water heater is still doing well at nearly 10 years old now. Now for the flaws in design. It's nothing major. But why do most pet cleaners use a tiny fill hole. Do "O" rings cost companies so much more than the general public. I have the big kitchen industrial sprayer in my house and it would have been nice had Kenmore gone with at least a 3 inch hole for filling. And the dirty water tank has a lip around the lid that will not allow an easy exit of the dirty water. But with a fully gasketed dirty water tank. That is why this thing really sucks. Just be sure to keep it very clean. Stray dog hair or debris will quickly kill the suction advantage. At least they used day glow orange to help you see and easily clean the dirty tank. So why do people not know or recommend this Kenmore pet cleaner. Not sure, I was several pages in when I found it. YouTube was nearly useless, just a dad reviewer. Other reviewers like it, but must be paid/"influenced" more by Hoover and Bissell to push their products. I spent real money, did click the coupon that was in the listing to save $20, and actually used this when I needed to clean a few spills. It worked better than expected and I like to give credit to those who earn it. I love leaving bad reviews for those bad items too. But look at my review. No VINE free item for this review. It's a good product that is better than their competitors and you should consider it if you need a really good pet/spot cleaning machine.

I wanted to give the Kenmore a review, and possible remedy to other reviews that have had problems with a malfunctioning spray system. First, I've only used it a couple of times, and am very impressed with the suction and cleaning ability, but I've read some reviews that the spray lines have stopped working, and I have a possible solution... I, for one, will not be putting any carpet cleaning solution in the onboard water supply. I will use a separate water spray bottle mixed with a cleaning solution to saturate any soiled spot I wish to remove. Is it possible that those who are having problems with the sprayer may not be cleaning or purging the water line after use with fresh water? Some solutions can cause a caulking, or collective film when dried causing the lines to clog up because the lines were not purged properly to get the solution out of the water line. To keep from having clogged water lines, only use fresh warm water, with no solution in the water tank of the unit. For those who have low suction problems, make sure all filters and hose lines are free from obstructions such as lint and debris, and make sure the containers are placed firmly in the unit so it can establish a good suction. I hope this helps with some problems listed in some reviews. I hope this is the reason for their issue, and I hope this unit continues to work as well as it has for me.

I previously mostly used Bissell products, but the pet cleaners I found frustratingly small for my purposes—bedwetters and cleaning furniture in general. I decided I needed to check out other brands and here I am. I saw the comparison video and was sold on Kenmore. I just cleaned my king size mattress which has been in storage for a year and seven months. It had yellow oxidation stains on the front and water damage on the back. Now, the water damage stains are still there, but they have improved, and at least I feel like the bed is clean. The yellow oxidation stains are so light that they’re hardly noticeable, and that’s on a solid white mattress. In fact, the dirty water sucked up from it had an orange tinge, like the stains were. The mattress is drying right now, but I’ll attach a picture of one of the areas that had orange spots. Yes, it’s still visible, but it’s a huge improvement. And I didn’t use the brush insert because this is a very soft fabric that’s easily damaged, so that’s just from spraying, letting it sit for a few minutes, and vacuuming. I’m super impressed by how little of the cleaning formula is needed. I decided to use three capfuls because two to five were recommended and I didn’t think the bed was dirty enough for the maximum but it needed a bit more than the minimum. It sprays such a light amount at a time that you may need to continuously go over the same spots to get them saturated if you feel like you need that. I certainly felt like I did with my mattress. It did make it a bit more tedious, but I would not change that because for other jobs I’ll be perfectly happy with the light spraying. Despite saturating my entire bed, there was so much clean liquid left over. I was also impressed by that because I’ve gone through a lot of water and cleaning solution with Bissell products and the constant refilling for not even 1/4 of a full size mattress gets really irritating. I hope Kenmore keeps making this product because now that I’ve experienced it, I’ll never be able to live without it. I saw another customer comment on the lip on the dirty water container. I think it might be there as a splash guard so that if you have a long way to walk with this open container of dirty liquid and it sloshes around, it’s less likely to fall out. The Bissell product I liked the most was the one in the comparison video. I’ll take this dirty water tank over that one any day. That was truly a pain to clean. This will just require shaking a little at the end of the pour. Not even remotely an issue for me, but hey, YMMV.

Why I bought it. This is a very nice product. Why 3 stars? Hear me out. I have been looking for an economical solution for my pet's very infrequent (every other year or so) incontinence on the carpet. This popped up and I read the reviews, watched the Youtube videos and decided on this. The main thing I gathered from it was that the spray nozzle oftentimes did not work or would fail to work. Getting it for the bargain price of $99 was a no brainer for me. With the caveat that I may get a lemon like others out there. First Impression Sure enough, I got a lemon! Ordered it and got it the next morning, hooked everything up and bam, the clean water/solution nozzle did not work. I was pretty set on just returning it and MAYBE getting another one, then I decided, let's pop it open and see if something was just ajar or if the tubing was kinked. It was about 3 panels to open it all up and expose the clear poly tubing. It appeared to be kinked at some point, so I redirected it and closed it back up. Boom, it worked perfectly. Functionality. This is a powerhouse of a vacuum. In conjunction with the separate gray water and clean water tanks, removable nozzle guards and portability, it's a keeper. Using the recommended Kenmore cleaning solution, it cleaned up two stains that had occured around 5 or 6 days ago. We tried to clean with resolve foam and scrubbing etc etc, but the stains and smell would not go away. Today, being Saturday and a day off, I was able to test out the machine and it worked great. Once I had it working, it performed quite well. the stains and smell were easily removed. Summary Overall, this is a very functional and budget friendly solution for pet and non pet home owners. I would give it more of a 3.5 or 3.8 rating. It would have gotten a 5 if the QC was on point and I didn't have to service it myself. I almost gave it a 4, but I wasted time on something that should not have been an issue on purchase. That and the fact that others online have had the same issue. That being said, I know how to open the darn thing and trouble shoot it. I hope it serves my household for sometime. Kenmore, you were always a household name for me growing up in the 80's and 90's, Step it up, we have seen too many American brands fall off the wayside. Make us proud! ;)

Me decidí por comprar ya que adopte una perrita y las primeras semanas tenía la mala costumbre de orinar el sillón, ya lo había limpiado con una tapa de olla pero no me había gustado el resultado, la máquina tiene buena potencia, es muy facil de usar y es sencillo lavarla posteriormente, quitó la mugre y el pelo de los sillones y se siente de buena calidad, al tener 2 cepillos amplia las opciones de lavado y tiene indicador en el tanque para manchas pequeñas y trabajos grandes 10/10

كتبت هذه المراجعة قبل تجربة الجهاز للتنبيه فقط عن جهد الجهاز، حيث أنه يعمل بجهد 110 فولت وتحتاج لمحول كهربائي في حال كان منزلك على نظام الجهد الجديد في المملكة العربية السعودية (220-380) لم أجد ملاحظة في موقع أمازون تبين الجهد الكهربائي للجهاز الا على نفس الجهاز بعد استلامه. سأكتب المراجعة الكاملة بعد تجربتها ان شاء الله

Item blew on first use within seconds and no reply from the seller after several attempts to message them . Dont buy item was noisy on starting then filled with smoke and stopped working

Tengo dos años con ella y hasta el momento funciona bien La utilizo para negocio

The first picture made me hesitate about posting this review. My god, that is disgusting, what will people think? lol.. Well, this is 4 years of sectional, pets, parties, smoking that the Bissel little green machine failed at doing before I bought this Kenmore machine. I'm usually skeptical when there's a new item out there that has excellent or really good reviews. I opted to go with the Bissel Little green disaster, errr, I mean machine. If you want a 1 use machine that hardly sucks up any liquid, save yourself the angst and just go rent a commercial machine. Mine lasted 1 time, count that 1 time and then it seemed like it was leaking from everywhere, Returned it, was offered a new one, said no, refund please. Bought this Kenmore ( I was never a fan of Kenmore products, maybe it was the Sears affiliation that tainted my opinion ) but I thought I would try it. Mainly because it has the highest Amp. power of all these portable cleaners. Do you research, I did. It has 7 amps, closest is the most expensive Bissel with 5.8 amps. First the cons; It was originally listed at a incredible price and I didn't get it . The day I decided to buy it, Amazon jacked the price up by 60%. Not Kenmore fault, so that's on me Next, the hose. It doesn't feel sturdy and I would expect that if anything were to break, that would be the first thing to go. Kenmore, fix this. Lastly, The brush attachments are great, a small crevice attachment would be helpful. The latch or click lock that tells you the attachment is secure attached needs improvement. For you to get the right suction, you have to use some pressure when you press the brush and roll the attachment across the fabric/carpet, the attachment did pop off a few times. Frustrating but I'll take that over having to refill a machine numerous times because it's leaking and or takes several days to dry because it has no suction power. PEOPLE, TRUST ME, THIS IS A VERIFIED PURCHASE - BOUGHT THIS IN LATE JANUARY OF 2024, HAVE USED IT ON SECTIONAL AND ARE RUG - IT IS A REALLY GOOD MACHINE.