Can I use my phone to open the door with the app even if I don't buy the additional hub?

Hi dear customer, This is Blair from hornbill, thanks for your question. Yes, you can use the App to lock/unlock the door when you are nearby the lock, the gateway is to control the lock remotely. Hope my answer can help you. Please feel free to contact me if you have any questions. Best Regards, Blair Email: homide@milinaa.com Toll Free:+1 (866) 985 9909

To change the password from the app do you have to have an Alexa?

You have to be hooked up to Wi-Fi.

I received rf keys for this lock i ordered but it doesn’t not appear to have the functionality to work. any ideas/instructions?

Hi dear customer, Thanks for your question. Do you mean you have the IC cards for this lock? I'm sorry this lock doesn't have IC card feature. Please feel free to contact us if you have any other questions. Best Regards, Blair hornbill Customer Service Team Email: hornbill888@outlook.com

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Keyless Entry Door Lock with Handles, Hornbill Smart Front Door Lock Set, Alexa Front Exterior Door Set, Digital Touchscreen via Bluetooth APP/Keyfob/Key-Matte Black(Not Compatible Gram/Screen Door)

Product ID: 476147729

Details

Brand
hornbill
Item dimensions L x W x H
7.5 x 4 x 16.5
Lock Type
Keypad
Special Feature
Digital Lock
Style
Digital

📱Bluetooth APP + WiFi remote control

🔒10-in-1 multi-unlock modes

🛠️No-drill easy installation

Description

🔐 Elevate your front door game — smart, sleek, and always in control.

EFFORTLESS SETUP - No extra drilling needed; adjustable screw holes fit standard US doors in minutes.
SMART HOME READY - Integrate with Alexa & Google Home (with optional gateway) for effortless voice control.
PEACE OF MIND ALERTS - Get low battery & wrong entry notifications to stay ahead of security threats.
ULTIMATE ACCESS CONTROL - Manage up to 300 guest codes & 1000 IC cards remotely via app for seamless security.
BUILT TO BRAVE THE ELEMENTS - Operates flawlessly from -4°F to 158°F with IP63 waterproof & shock-resistant design.

The Hornbill Keyless Entry Door Lock Set combines 10 versatile unlocking methods including Bluetooth app, passcodes, IC cards, and physical keys. Designed for modern homes and rental properties, it supports remote management of up to 300 guest codes and integrates with Alexa and Google Home via an optional gateway. Built tough with IP63 waterproof rating and shock resistance, it fits standard US doors with no extra drilling required. Enjoy real-time alerts, auto-lock features, and a sleek matte black finish backed by a 1-year warranty and lifetime support.

Specifications

ASIN	B0B93KYRGY
Additional Features	Digital Lock,Smart Lock
Best Sellers Rank	#429,329 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #981 in Door Handle Sets
Brand Name	hornbill
Color	Black
Connectivity Protocol	Bluetooth
Controller Type	Amazon Alexa
Customer Reviews	3.8 3.8 out of 5 stars (296)
Item Dimensions	7.5 x 4 x 16.5 inches
Lock Type	Keypad
Manufacturer	hornbill
Model Name	Hornbill Smart Front Door Lock Set
Model Number	Hornbill Smart Front Door Lock Set
Number of Pieces	1, 2
Shape	Rectangular
Style Name	Digital
Unit Count	1 Count

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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