Question 1

Can you heat this too, or is it for cold only?

Accepted Answer

Hello, thank you for your question. The face mask is specifically for cooling, it's advisable to use this for that purpose only. Always refer to the provided Instruction Manual before using this product. Let us know if you have any questions. Our friendly support team is ready to help you at any time.

Question 2

Is this mask flexible when frozen? I am looking for one that stays soft, flexible and form fitting.

Accepted Answer

Hello, thank you for your great question! For maximum effectiveness, it is recommended to place the desired item in the freezer for at least 60 minutes before use. Manipulate in your hands to ensure that the mask/pad is flexible and cold but not completely frozen. If frozen solid, allow time for the gel to soften. Always refer to the provided Instruction Manual before using this product. Thank you!😊

Let us know if you have any questions. Our friendly support team is ready to help you any time.

Question 3

How should I clean it?

Accepted Answer

Hi, thank you for your question. You can clean them by using disinfectant wipes or wiping them with alcohol. Let us know if you have any questions. Our friendly support team is ready to help you at any time.

Question 4

Does it conform to the curves of the face? Especially under the eyes

Accepted Answer

Hello, thank you for your great question! It is recommended to place the desired item in the freezer for at least 60 minutes before use. Manipulate in your hands to ensure that the mask/pad is flexible and cold but not completely frozen. If frozen solid, allow time for the gel to soften. The set also comes with Eye Pads that you can use anywhere you need them. Always refer to the provided Instruction Manual before using this product. Let us know if you have any questions. Our friendly support team is ready to help you at any time.

Asin	B086JDVKBJ
Best Sellers Rank	#2 in Cooling Eye Masks
Date First Available	February 8, 2021
Item Model Number	GFS01
Manufacturer	FBGC
Product Dimensions	12.4 x 8.27 x 1.18 inches; 1.39 pounds

Medi Grade Face Ice Pack and Cooling Eye Mask Set, ChillGel Gel Mask, Green

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