Question 1

Can you heat this too, or is it for cold only?

Accepted Answer

Hello, thank you for your question. The face mask is specifically for cooling, it's advisable to use this for that purpose only. Always refer to the provided Instruction Manual before using this product. Let us know if you have any questions. Our friendly support team is ready to help you at any time.

Question 2

Is this mask flexible when frozen? I am looking for one that stays soft, flexible and form fitting.

Accepted Answer

Hello, thank you for your great question! For maximum effectiveness, it is recommended to place the desired item in the freezer for at least 60 minutes before use. Manipulate in your hands to ensure that the mask/pad is flexible and cold but not completely frozen. If frozen solid, allow time for the gel to soften. Always refer to the provided Instruction Manual before using this product. Thank you!😊

Let us know if you have any questions. Our friendly support team is ready to help you any time.

Question 3

How should I clean it?

Accepted Answer

Hi, thank you for your question. You can clean them by using disinfectant wipes or wiping them with alcohol. Let us know if you have any questions. Our friendly support team is ready to help you at any time.

Question 4

Does it conform to the curves of the face? Especially under the eyes

Accepted Answer

Hello, thank you for your great question! It is recommended to place the desired item in the freezer for at least 60 minutes before use. Manipulate in your hands to ensure that the mask/pad is flexible and cold but not completely frozen. If frozen solid, allow time for the gel to soften. The set also comes with Eye Pads that you can use anywhere you need them. Always refer to the provided Instruction Manual before using this product. Let us know if you have any questions. Our friendly support team is ready to help you at any time.

ASIN	B086JDVKBJ
ASIN	B086JDVKBJ
Additional Features	Hydrating, Soothing
Age Range Description	Adult
Best Sellers Rank	#25,080 in Beauty ( See Top 100 in Beauty ) #24 in Eye Masks
Brand Name	Medi Grade
Color	Green
Customer Reviews	4.4 4.4 out of 5 stars (5,557)
Customer reviews	4.4 4.4 out of 5 stars (5,557)
Date First Available	29 August 2022
Included Components	bag
Is Discontinued By Manufacturer	No
Item Dimensions	31.5 x 21 x 3 centimeters
Item Form	Gel, Pads
Item model number	GFS01
Manufacturer	FBGC
Manufacturer	FBGC
Manufacturer Part Number	GFS01
Material Type	Velvet Gel
Material Type Free	en_AE
Model Number	GFS01
Number of Items	1
Number of Packs	1
Product Benefits	Dark Circles
Product Dimensions	31.5 x 21 x 3 cm; 630 g
Size	6 Piece Set
Target Use Body Part	Face
Unit Count	6 Count

Medi Grade Cooling Face Mask and Cold Eye Mask - Safe Gel Technology Complete Eye, Under Eye and Face Ice Pack Set - Soothing Cold Face and Eye Masks for Dark Circles and Puffiness - Cool Bag Incl.

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