HP Smart Tank 7602 Ink Tank Printer | 2 Years of Ink Included | All-in-One

Love this printer! It’s a bit expensive, but I know I will save so much money with ink that it will more than pay for itself in a few years. Was so happy to cancel my expensive HP ink plan that I had with my old HP printer. It was easy to install and I was even able to get my work printer (controlled by my company) to AirPrint to it so was super excited about that! Great print quality and even prints on cardstock. I have always had HP printers and they are the best!

I bought this printer April 23, 2025. Today is June 28, 2026. The printer was easy to set up and it worked great until two weeks ago. It stopped printing and the error message said the print head was missing. I removed both print heads and reinserted them. That did not fix the problem. I used Grok to troubleshoot the issue. It recommended removing and cleaning the ribbon on the front of the print heads (not the bottom where the ink comes out) and the pins they touch using distilled water on a paper towel or microfiber cloth, wait 10 minutes, and reinstall them. It took three cleanings, using this procedure, but it worked - for two weeks. I just cleaned them again and it is working. I expected more than a year from HP. In case you're wondering, the warranty is 1 year. It is August 14 and I am cleaning the print heads for the 4th time. I last cleaned them 2 days ago and printed a USPS mailing label. Today I got the missing print heads message again. Since the fix appears to only last for one print job now. Replacement print heads cost $80-$90 for a set, and they are not hp genuine print heads. You can buy them separately, but the error message doesn't tell you which print head is bad. I'll probably throw out this piece or crap and buy a different brand. I guess hp decided they would get into the ink tank business but realized they couldn't make a profit off of selling bulk ink. So they give you the tank and two years worth of ink, but they program the print heads to fail after a year and you have to buy new ones, just like replacing them on earlier models every time you needed ink. I had an Epson Eco Tank for over 5 years prior to this useless hp printer. I got rid of it because of intermittent connectivity issues. I never had a problem with the print heads that once a year realignment didn't fix. This was a very disappointing purchase. hp, you can do better. Learn how to make money without building garbage. If this is truly a rare manufacturer's defect, you should offer replacement after longer than a year since you provide "2 years worth of ink." Ink levels are shown in the last photo. you can tell I don't print a lot.

We purchased this for our small office to replace an old OfficeJet Pro 8600, which had been ol' reliable for about 13 years before it was finally laid to rest. We wanted to make sure to get a printer with similar features, namely the document feeder and the ability to automatically print 2-sided, and wanted to stick with HP since our last one lived so long. The Smart Tank 7602 is definitely an upgrade! It prints faster, the scans are much sharper and clearer, and I love the refillable ink feature (it seems like it will last longer than the cartridges, but I'll report back on that). I also love that the display tells you when the paper is running low. The printer plays a cute little jingle when it's done printing; this feature is adjustable in settings but it's just a quiet twinkling sound so I left it on. Setup was super easy, and installing the two print heads took less than a minute. The only thing I'm having trouble with is getting the printer to scan directly to a network folder, but I know our network is set up weird, so I can't really blame the printer for that. For now, we just scan using the HP app on the computer, which is also very easy to use, and it allows you to save your scans to any folder from there. So far, after a few weeks of daily use, we are very happy with our new printer. We've printed over 100 regular color pages and a couple sheets of labels with no issues.

Having a printer that performs this well has been great. Setting it up was easy to do with the included instructions. I already have a color laser printer which I use all the time, and you may be wondering why I would go buy an inkjet printer. Photos. You can't print on glossy paper with a laser printer very well. All the photo paper I've purchased clearly says it's for inkjet printers. While this hasn't stopped me from trying. The results have been very poor. Especially if you want to cut the photos to specific sizes. Little bits of toner get everywhere. I've been putting off getting an inkjet because the cartridge system is too expensive and messy. I got more ink on my hands pulling the stickers off the refills than filling every tank on the HP 7602. This printer has all the features you would expect such as Wi-Fi, flatbed scanner, automatic document feeder, 2-sided printing, and even an ID card copy function. If your business provides financing this is something that would really make things easy for you. My wife and I print photos from our phone using the HP Smart app or the phone's default printing app and both produce excellent results. The photos are where you would expect them to be, and the quality is as good as getting them from the pharmacy. Like I said I have a laser printer, but I was curious how this would work just printing some regular documents. It’s not quite as fast obviously but the results are just as good. I love the user interface that is so seamlessly placed into the front bezel. Unless it’s telling you something you would never know it was there. This Printer checks a lot of boxes for me and was 100% worth the investment.

I’ve had this printer for about 25 days now. I’ve seen other people mention the setup. It wasn’t difficult by any stretch of the imagination, but it does take longer than a few minutes. You’ll be using the printer within half an hour out of the box. The printouts look good to me. I’m not really hung up on that sort of thing. As long as it’s not smudging, I’m good. The HP app doesn’t work with my 12 year old Macbook. You have to have the latest operating system, which my Macbook can’t upgrade to. The app works fine on my 7 year old iPad Pro, which has the latest operating system. One annoying glitch that has been consistent is that when the printer is printing on both sides of the page, it takes a moment for the ink to dry and a message pops up on my iPad on whether I want to continue the printout or cancel. So if I print 20 pages, the message will pop up 20 times. The first time this happened, I pressed continue, which was a mistake because the printer printed an extra 20 pages. You just have to not touch it because the printer will keep going anyway without further input. Like I said, though, the printer is great for the price, and I got a warranty so hopefully I’ll be using it for a long time. After printing 500 pages, the red and black ink or at the halfway point. Supposedly what came in the box can print 2000 pages, but honestly, I looked at the price. A set of ink is maybe $40, which isn’t too expensive. I won’t be printing 500 pages in a month on average anyway, that first time was for a special project. So far, I like the printer and I would recommend it, as it prints well and it’s not too expensive. Oh, finally, it is a little slow to print out. I did the 500 pages over two days because it did take a few hours to finish. It’s definitely no laser printer, espeically with stopping every time to let the ink dry.

My HP Photosmart 7520 purchased in Dec 2014 finally died. It was inexpensive, but was a faithful servant! I could not resolve a new "printhead not detected" error and although I may still be able to fix, I thought it time to replace. I grew tired of the print cartridge change outs. I just spent a day using this new (my third HP) printer and all is well. I like everything about it. Ease of set up, the paper tray, document feeder, the look/design, and especially the ink. The ink will last a long time given my use and replacements will not be $$. I even like the panel light which duration can be user selected. I could have spent less, but the additional features are worth the cost to me. The set up via my MacBook was easy. Yes, I could have done this with my phone, but I enjoy using my Mac. Registration was seamless. I did have a hiccup. Initially color printing was not available from my Mac OS. HP test pages were fine, but no color via any apps using my Mac OS. I Googled the issue and within 2 minutes I found that a reinstall of the Mac driver from the HP site was needed. That took another 2 minutes and color options appeared in the print settings! Strange, I know, and I don't care why ... just glad that a fix was that easy. So, I examined Canon, Brother, and all the HP models, chose this one and glad I did. I have been messing with this tech since the late '80s and I like how HP has evolved its printers. My laser printer experience was limited to the workplace ... I am an inkjet guy at home so I limited my search to that format. I don't think you will be disappointed. Purchased via Amazon. Delivery within 2 days.

I regret purchasing this HP printer. I paid full price expecting a reliable product, only to watch the price drop shortly afterward while dealing with constant problems from day one. The biggest issue is that this printer simply does not work consistently. Almost every day there is some kind of driver problem, connectivity issue, or printing error. Even when it appears to be connected properly, it often refuses to print or gets stuck in the queue for no apparent reason. One of the most frustrating features is the automatic double-sided printing setting. It seems to reset itself constantly, forcing me to reconfigure it over and over again. A basic feature like duplex printing should work without requiring daily maintenance. The software and drivers are equally disappointing. Updates don't seem to improve reliability, and troubleshooting has become a regular part of using this printer. I spend more time fixing problems than actually printing documents. For the amount of money I paid, I expected a product that would make my life easier. Instead, I got a printer that creates daily headaches and requires constant attention. Between the driver issues, printing failures, settings that won't stay saved, and the subsequent price drop, this has been one of the worst technology purchases I've made. I would not recommend this printer to anyone looking for a dependable, hassle-free printer. Save your money and look elsewhere. Wish it worked with the ink included and now ready to throw it in the garbage!! I've tried the HP app and it did not help and could not fix all the ongoing issues. Wish I could give it ZERO stars.

Note: I've used this printer for almost a month so far. I was very impressed with the unboxing experience of this HP Smart Tank 7600 printer. I had no trouble lifting the printer out of the box, because they actually put it inside a plastic bag with nice handles! It was easy peasy. Everything was nicely labeled and I followed the instructions from the HP Smart app (both on PC and phone) and went through step by step to set up the printer. HP really knocked the basic setup part out of the park with this one. It's the best instructions I have ever seen. It was super easy filling the ink tanks with the bottles. I was expecting some leakage and had paper towels ready but nope, not a single drop leaked from it during filling! It takes less than 30 seconds for each bottle to finish filling the printer. Impressive. Setting up WiFi was easy and it immediately updated the printer with the latest firmware. This part did take 5-10 minutes but once it was done, I was able to print immediately. My favorite feature is the matte surface touch screen. It is bright, responsive, and very intuitive to use. Advanced Features: Since this printer had a lot of advanced features, I tried them out. First, I set up the scan to email feature. This took a while to figure out, with the assistance of online help, I was able to configure Gmail's SMTP server to send out printer scans to other emails. This was complicated to use another SMTP server but not the fault of HP. Next, I set up the device to scan to my NAS drive. I had a slight hiccup because I had to fix my NAS account to allow write permission before it started working. Lastly, I discovered it to be faster to enter email contacts through the HP Smart app address book instead of trying to enter them via the printer's touch screen. The printer itself prints very fast in both color and black and white. While it doesn't quite match the print quality of color laser printers, it's still very impressive for an ink jet printer. Just the fact that the large amount of ink in the tanks versus traditional cartridges or toners will be huge savings for me. The scanning features will make this a lot more useful so I don't need to get another separate scanner. Overall, I really like this printer and it will be my primary family printer from now on.

This HP All-In-One, scanner, printer & fax is great. It was easy to set up and works fine. The controls are easy to understand ( but very different from my previous printer). HP apparently has an easy system for getting help with the setup but I didn’t need to use it. I have no concern about recommending this HP Smart Tank 7602 All-in-One printer/copier.

Es lo que esperaba

I Love this machine, it works awsome, love the big ink tanks, no more cartridges. Print quality is awsome,

I have never had so much trouble setting up a printer, but after much time and effort, it appeared to work. However, I had a multi-page document to scan and using the HP Smart App, the ADF feature would not work. A most frustrating experience, especially considering the price point of this printer. I wouldn’t recommend purchasing this printer, despite the fact that I have been an exclusive HP customer for over 25 years.

Overall a good printer. Even tough from a tech point of view it is only an incremental inovation ... the printer is still using cartriges that are filled as it needs from the tank. Some of us remember the day when we were re-filling the cartriges with ink using a syringe to cut ink cost .... so I'm not sure how the smart tank solution is that innovative. Remain to be seen how often these cartriges have to be changed. From an environmental point of view, I have doubts that this is the best solution. I think HP can and should do better! Then the firmware that the printer comes with seems to be buggy. The WebService & firmware upgrade did not worked from the HP Smart. That forced me to do an upgrade from the PC and I got the dreaded 8AF300001 firmware error. Kudos to 'Ryan S' that wrote in his review how to recover the printer. It did worked - I had to try several times until I got the maitenance screen, since the red 'X' button did not react well. Afterwards, the WedService worked & the firmware tool from the HP Smart showed the latest firmware version, etc ... I did not get dirty with ink when I purred in the tanks but I did got dirty when I put the cartriges in. Otherwise the printer seems of good quality. A bit noisy at startup/shutdown.