Waterdrop WFD-40L Water Filter Dispenser, 35-Cup Slim Water Filter Pitcher, Large Capacity, 200-Gallon Long-Life, Reduces Chlorine, PFOA/PFOS and More, BPA Free, Black

I have been happy with Waterdrop pitchers and filters. The products work well, and the water tastes clean without any noticeable issues. ( I especially like the alkaline filters as it helps make the water taste close to what I like.) The filters remain a good price for what you get, and the pitcher itself feels sturdy and easy to use. Replacing the filters is very simple. Overall, the quality has been consistent, which is something I appreciate. Their customer service also went above and beyond when I had a faulty filter indicator. I reached out, and they handled it quickly and replaced the part without any hassle. It was a smooth process, and they kept communication clear the entire time. That kind of support makes a huge difference and adds to the overall experience. Overall, I think they offer a solid product with reliable performance, and their customer service really stands out.

We recently moved from northern Illinois to the mountains of Arizona. Having lived near one of the great lakes, we never gave much thought to the water quality. We were on "city water" and water from the tap always tasted fine in IL. Now that we are living in AZ, the water just tastes different. Due to high winds, we also have a lot of dust particles in the air so we invested in this water filtration system. The taste of our water has noticeably improved. I decided on the Waterdrop system after doing research and reading a lot of reviews. I chose this brand for its 5-stage filtration, its large capacity, and its slim design. I like that the filter does not sit in the water like other brands. It fits nicely in my counter-depth side-by-side refrigerator. I had considered replacing the fridge with one with a built-in water filter/dispenser, but can now hold off on that expense now that we have this great filter dispenser. It was easy to set up and the sliding door on the top makes it easy to refill without removing the lid. If you're wondering about the difference between the classic and the smart indicator models like I was at first, here's a tip. One had a round knob that you use to mark the month you changed the filter and the smart indicator model lets you know when it is time to change the filter. We've had no problems with leakage. We haven't had to change the filter yet, so I cannot speak to that just yet. It comes with one filter and I've already purchased a set of replaceemtn filters for when I do. The replacement filters were reasonably priced and I saved a few dollars by buying in bulk. I bought the Waterdrop brand filters because some reviewers recommended against buying the generic ones. Overall, we are very happy with our purchase! We are saving money on buying bottled water and keeping plastic waste out of the landfills. Win-Win!

works good. I like the larger capacity and slimness of it. Fits in fridge well and doesn't take up unncessary room like other filters. easy pour spot and easy to use. Filters quickly.

Update October 26, 2025: Customer service is fantastic and seriously concerned with satisfaction. They sent me the alkaline filter to try out and see if that was any better. Before installing the alkaline filter, I did a taste test of the filter it originally came with, albeit, towards the end of its filtering life. Tap water straight from faucet had quite a strong scent of chlorine and definitely tasted like tap. However, I was pleasantly surprised to find that the water tasted very good without having to double filter thru the original filter before the change. This leads me to believe that either a) I didn’t prep the filter properly per packaged instructions (though I thought I did), or b) the filter has a bit of a break-in period before one gets the best tasting water. In any case, I swapped out for the alkaline filter (making sure to properly prep it per instructions), and it definitely removed the chlorine smell along with the tap water taste. The water tasted crisp in a way…almost similar to how water tastes after a filter change if that makes any sense. One design aspect I did notice after all this testing, is that there are “ramps” at the bottom of the dispenser that allow one to get almost every bit of water which was very cool to see. I’m inclined to test how long the “break-in” period of the original filter is. But all-in-all, great product, even greater customer service. Waterdrop still has a lifelong customer in me. Original Review: Great build quality, but it didn’t filter the water like the electric water pitcher I have of theirs. The water still tasted like tap, and I suspect it’s due to the 2 stage filter instead of the 5 stage filter on their e-pitcher. I’d like to believe it’s filtering, but the water did not taste good. Right now I dispense from the e-pitcher into this to “double” filter the water. Tastes waaay better that way.

This fits great in our fridge without taking up too much room. It’s easy to refill and the water tastes good. It’s simple to test the water filter by pressing a button and a color indicates if it needs to be replaced. it’s important to remember to reset this each time you change the filter. Also, when the front spout was broken off one year after purchase the company was extremely helpful. This was one of the best customer support services i have received in years. I normally don’t take the time to write reviews or do rating but i would give this customer service 5/5 or even more stars if I could. Communication, speed and quality were all top notch. They replaced my water filtration system free of charge and sent a very helpful and friendly email. Highly recommend Olivia from customer service.

I recently purchased the Waterdrop filter system, and I couldn’t be happier with both the product and the exceptional customer service I received. The filtration system itself works beautifully—clean water, great design, and very easy to use. My previous unit had an issue with the filter life indicator, so I reached out to customer support to ask about a replacement. Mr. Harper handled my case, and his professionalism and kindness truly stood out. Instead of replacing just the indicator, he generously replaced the entire filter tank and even included two spare filters. That level of care and commitment to customer satisfaction is rare and deeply appreciated. Thank you, Mr. Harper, for going above and beyond. Your support turned a small inconvenience into a genuinely positive experience. I highly recommend both the Waterdrop filter system and the amazing customer service behind it.

Large capacity, sleek design, very fast filtering rate. Water tastes delicious.

I traded in a similar dispenser made by Zero Water because the filters kept clogging (even new ones) with this dispenser made by Waterdrop and I couldn't be happier. I use this dispenser primarily for travel, as I stay in a lot of cabin type rentals and the water quality is usually iffy, so filtering is a must for my peace of mind. This dispenser is made of good quality plastic with a nice spout that works smoothly, and the slim design makes it easy to transport while not taking up too much space on the counter. This dispenser filters the water very quickly, so the first glass is ready to drink in about a minute after adding water to the top reservoir. I mentioned the customer service in my title because I had a slight problem with the first filter that came with the unit, so I reached out to the company. They responded very quickly and escalated my issue to Rebecca, who quickly sent out three replacement filters which I received in a few days. It's not often that a company stands by their products, so I felt compelled to mention how pleased I am that Waterdrop goes above and beyond to make sure their customers are happy. I would certainly recommend this dispenser (and Waterdrop in general) to anyone in need of good, filtered water - as a side note I also have another under-sink Waterdrop filter for home use and it also works great. Highly recommended!

Estoy feliz con esta compra. Al poderla meter en la nevera, el agua sale fresa y deliciosa. Da gusto beberla. Es muy cómodo de reponer y también de servir. El formáto es súper adecuado para meter en la nevera porque ocupa muy poco espacio y tiene gran capacidad.

Water tastes and smells much better!!! Coffee made with the filtered water also tastes better, I’m glad that I ordered the slim size..fits nicely in my refrigerator. A larger family may prefer the larger size.

From the last 2 weeks Review I would give this a 5*. Really easy to use and tasty water as well.

Consegna perfetta Molto meglio della caraffa filtrante, non necessita di continua ricarica. Comodo ed esteticamente carina Si può mettere in frigorifero Si pulisce rapidamente Il gusto dell’acqua migliora notevolmente Consiglio, così evitiamo tanta plastica Io poi uso il gasatore

Super .belle contenante .prend peu de place dans le frigidaire. Parfait