The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why does the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed "LOCK" is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories (including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water? —— Nope, the bucket only designs to separate "WASH" and "DRY" function!

The design that the squeezed water goes back to the "WASH" side for two reasons: 1) Keep the DRY side empty to squeeze water properly; 2) Maintain the water level in WASH side for continuous times use until customers want get the water changed.

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilting mop at some angles maybe helpful.

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Flat Mop and Bucket with Spinner, with 3 Washable Microfiber Wipes - Wet & Dry Use, Floor Cleaning System

Product ID: 388310252

Details

Colour
White
Handle material
Stainless
Handle type
Standard
Head material
Steel
Material
Polypropylene

🌀360° rotating mop head

💧3 washable microfiber wipes

📏Adjustable handle 67-127 cm

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26713 som

Duties & taxes included

In stock

Sold byAmazon KyrgyzstanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🧼 Spin, wipe, repeat — clean smarter, not harder!

360 SPIN REACH - Mop head rotates fully to clean every corner and under furniture with ease.
CUSTOMIZABLE HANDLE LENGTH - Extendable stainless steel handle adapts from 67 to 127 cm for ergonomic cleaning.
ECO FRIENDLY REUSABLE PADS - Three machine-washable microfiber wipes with superior water absorption save waste and money.
COMPACT CLUTTER FREE STORAGE - All parts nest neatly inside the bucket, perfect for minimalist spaces and busy lifestyles.
EFFORTLESS 2 COMPARTMENT CLEANING - Separate wash & dry zones keep dirty water away for hygienic mop care.

The JOYMOOP Flat Mop and Bucket system combines a dual-compartment bucket with a 360° rotating mop head and an adjustable stainless steel handle (67-127 cm) for versatile wet and dry floor cleaning. It includes 3 durable, machine-washable microfiber wipes designed for superior absorption and long-term reuse. Compact and rust-resistant, this all-in-one cleaning tool streamlines your routine while fitting neatly into any storage space.

Specifications

ASIN	B091F1RPHD
Additional Features	Retractable Mop, Rust Resistant, Self-Wringing
Best Sellers Rank	#12 in Home ( See Top 100 in Home ) #1 in Household Mops & Bucket Sets
Brand Name	JOYMOOP
Color	White
Country of Publication	China
Customer Reviews	4.4 4.4 out of 5 stars (16,760)
Handle Material	Stainless Steel
Handle Type	Standard
Head Material	Steel
Included Components	1 Bucket, Adjustable Stainless Steel Handle, Mop with 3 Washable Microfiber Pads, 2 Replacement
Item Type Name	Cleaning Tool
Item Weight	3.77 Pounds
Manufacturer	Jianmei
Manufacturer Part Number	13-D-01-JM
Material Type	Polypropylene
Model Number	13-D-01-JM
Volume	5.6 Liters

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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26713 som

Duties & taxes included

In stock

Sold byAmazon KyrgyzstanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Kyrgyzstan.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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Great price for an authentic product. Fast international shipping too!

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