Question 1

Does your "490 Promise" REALLY offer unlimited, unconditional lifetime replacement, even to Pro users? What's the catch?

Accepted Answer

Yes. No catch. Free or 50% replacements. As a pro, you can buy unlimited pool nets, handles and rims @ half of retail & keep them in the truck for quick swaps. Pool owner part/tool replacements are free & unlimited via a 2 min online auto- claim.

Question 2

Is it really that easy to replace the handle, rim or net of the ProTuff pool leaf rake? I know what other kits are like.

Accepted Answer

Yes. Our Poolympics tradeshow competitions prove it. Dozens of pro users have fully disassembled and reassembled our pro-grade modular pool cleaning net in well under 2 minutes for the competition. We're confident any other pool pro can do the same.

Question 3

Do you actually cover "wear and tear" as a result of standard usage, even for Pro users? Nobody does that!

Accepted Answer

We do! Of course, regardless of how durable our pool leaf nets, brushes and poles are, they aren't indestructible, especially in a professional setting. We cover "wear & tear" so you can be more profitable & successful - and need more of our tools :)

Question 4

How difficult is it to file a claim or for Pros to buy replacements? How does it work if I have a problem?

Accepted Answer

As a pro, just login and buy as many replacement parts as you like @ 50% of retail. Throw 'em in the truck for quick swaps. Pool owners just file the automated online claim. Your part or tool shows up a few days later - at no cost.

Question 5

Can I use this swimming pool net for cleaning with my current pool pole? Do I need your pole for my new skimmer net?

Accepted Answer

You most likely can use your current pole. If you own a standard pool pole, which generally has an inner diameter of 1 1/8 - 1 1/4", then the ProTuff heavy duty pool leaf net should attach with no trouble. If not, you're covered by the 490 Promise.

ASIN	B01NBE2JFM
Best Sellers Rank	#4,858 in Patio, Lawn & Garden ( See Top 100 in Patio, Lawn & Garden ) #42 in Pool Rakes, Skimmers & Nets
Brand Name	ProTuff Products
Color	Red
Customer Reviews	4.7 4.7 out of 5 stars (833)
Grip Material	Rubber or TPE or Plastic
Handle Material	Aluminum
Handle Type	Pole-mounted
Head Material	Nylon
Head Size	Small
Item Dimensions W x H	13.2"W x 2"H
Item Weight	1.3 pounds
Manufacturer	ProTuff Products
Manufacturer Part Number	PT-TC-13-SILT
Manufacturer Warranty Description	Backed by an unconditional, no questions asked, unlimited free replacement, and lifetime warranty
Model Number	PT-TC-13-SILT
Number of Items	1
Number of Packs	1
Rake Type	Swimming Pool
UPC	601577457343
Unit Count	1 Count

ProTuff 490 Promise 13.5in Pro Pool Silt Net, Fine Mesh, Cloudy Water

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