Nuance Dragon Dragon NaturallySpeaking Home 13 (Old Version)

I am now going to review Dragon Naturally Speaking 13, Home. (Business comes with tools for using Excel and other business programs I don't use that much.) I found the installation process a little interesting as the program progress bar does not seem to move at first. After a while, when I was about ready to give up, it did move and the installation continued. However it was very, very slow. I had turned off my antivirus software as suggested and followed the prompts. Installation process was slow enough that I could have literally gone out, made a meal and then come back and found the installation still in progress. This concerned me a little because I was not sure that my computer was up to the task of running this program as expected. My computer runs Win 7 Pro, with a 2.66 GHz processor, four gigs of RAM even though Windows 7 can only utilize 3.5 gigs. I am now typing this in Word 2007 and it seems to be working quite well. When I went through the registration process, I noticed that it one point a window came up and said that it needed the serial number. The serial number was already in the box and was highlighted. When I pressed continue or next, a window popped up and said that the registration was not completed. I went back and took out the highlighted number and then retyped it using the numbers at the top of the keyboard rather than on the keypad, as previous experiences shown that some programs in some instances will not accept the import from the keypad the same way they accept information from the numbers across the top of the keyboard above the letters. DO NOT put n the hyphens, as I believe the program will not register properly if you do. There is a sentence that tells you not to put them in. Getting used to this is interesting as it seems to recognize all my words and unfortunately my bad grammar and my way of speaking in run-on sentences. However, as I learn the commands, I think that it will be quite helpful in getting my thoughts down at a higher rate of speed. So far the accuracy is very, very good probably more than 99%. It doesn’t like words like very, very good (two of the same word repeated.) I just tried using Dragon in Final Draft 2.5. I use it for script writing and for movie production. The Dragon box came up and would allow me to paste my text into the program and it seemed to work just fine. This one extra step is probably not a huge issue and will actually allow me to edit my thoughts better than if I type directly into the program. So very pleased with this program so far. Follow the instructions for installation to the letter. They are there for a reason and you probably won’t have any problems.

I am sitting at my wife's computer writing this review because the Dragon program messed up mine. I installed the Dragon Naturally Speaking Home on my computer, a Cybertron running Windows 10 with an i7 processor. The program came with a headset, so I used that on my computer. After installing it, the program has a set up. First you go through a long processes of registering the program, then it takes you to a set up sequence. During this set up it installs a menu that has a large button on it. Hovering over that button will tell you if the microphone is on or off. It started in the off position, and it never changed. It is impossible to turn the button on. As I was going through the set up, it wanted me to download Bonjour, an Apple program free on the internet. I tried to do that but ran into issues. I finally downloaded the program, but when I tried to continue to load Dragon it failed to recognize the microphone. Over and over it kept telling me to turn on the microphone before it could continue. Over a dozen times I went to the dashboard button and clicked it, but it never came on. I went to the help sites, both on Nuance and on the web, and never resolved the issue. I plugged and unplugged the line numerous times on the headphone/microphone set that came with the program without any progress. I also switched locations from the back of the tower, to the front of the tower, then to the monitor and none of them changed the outcome. The microphone stayed off. So I switched microphones. I put a KLIM USB microphone on the machine, and it still failed to work. The program set up will not recognize any microphone I have tried. And I plugged and unplugged the KLIM several times and used several USB ports. In addition, Bonjour turned off the speakers on my computer. When searching the system error messages I was told the download turned off my speakers, but it never told me how to turn the speakers back on. More problems. Because of this, I manually loaded the microphone specs into the program. It accepted them and said OK, but the microphone never turned on. I erased Bonjour and reloaded everything, to no avail. The microphone will not work. It's simple enough, no microphone no speech program. So, I am now faced with a total disaster. My computer's speakers are disabled, and none of the microphones will work. The Bonjour seems to have turned off the ability of my computer to recognize any microphone for any purpose. Of course, it could have been the Dragon program that messed them up. It's hard to say. Even when I leave Dragon, none of the microphones work, but they did before - so why did they quit now? Without some kind of outside help this isn't going to resolve itself. I may be stuck with taking my computer into a repair shop and paying for some type of reset. All because I bought this program. Even if Amazon gives me my money back, which they might not, I'll have to pay extra to fix the computer problems caused by the program. Believe me when I tell you this is a dangerous program to install on Windows 10. In my opinion, this program has the potential to devastate your computer. This is NOT a benign install. I've researched other dictation programs, but - at least on Amazon - none are available. AD2

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Very useful

After several attempts by me to install the product, I had two lengthy conversations with Nuance Technical Support. Their technician with my permission entered my computer and made several failed attempts to install the product for me. A few days later I made a further telephone request to Nuance Technical Support to launch the product and they seemed to have lost interest and suggested that I get someone locally with a knowledge of computers to start it for me. I have used computers at work and at home for about 30 years and during that time successfully installed issues 7-12 inc) successfully. I found the Nuance Technical Support staff, who spoke to me., to be incompetent and rude'. I made a third telephone request of Nuance Technical Support to start the product, but they seemed to have lost all interest. It appears that I need to give the product a rating before my submission is forwarded to you. My rating for it is zero.

I first tried DNS several years ago with the version 7 and found it to work fine, however, the user interface left much to be desired! Later, I had lots of trouble with the reinstalling after my computer crashed (not due to the speech recognition system) and I upgraded my computer and operating system. Recently, due to health reasons, I needed a replacement for my usual typing and tried the built-in speech recognition software in Windows 7. I found this extremely ineffective and so decided to try the Dragon speech recognition system once again.I purchased DNS version 13 home edition from from Amazon Canada. I simply couldn't get the installation going successfully on my Dell laptop and emailed Dragon Systems support. Within 24 hours I received an email from them asking for more details and within hours of that I received an email response for an alternative method of installation.it involved installing from the hard drive rather than the DVD. The instructions were very clear for the most part and worked like a charm! I found the new version to work a lot smoother than the earlier version 7. The software interface is vastly superior and user-friendly with excellent help files. Once set, without much training the dictation works nearly flawlessly; indeed I am using the software to dictate this! Very few errors, on some difficult words, capitalization at the beginning of sentences particularly when there is a pause in the dictation.overall I'm very happy with the performance of this extremely helpful software. One problem that I experienced, although it may have nothing to do with Dragon system software was noticed in the Virtual machine (XP) that I use on my XP Pro OS. It Would not shut down normally. I had to figure out with the help of Microsoft online help files, but once done, XP has been working nicely.I suspect that this XP mishap was independent of Dragon software. HIGHLY recommended!!

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