Shiatsu Back Massage Cushion with Heat, Deep Kneading & Vibration, Handheld Remote, Lumbar Vibration Waves, 3 Massage Zones, Upper, Lower,Full Back,Fits Most Chairs, Premium Fabric,Grey

This massager works well. It’s nice that it has options for kneading, vibration, or both along with heat. I am petite, so the rollers sometimes feel a little wide for me, but I can shift my position to get the areas I want most. I wish it hit the neck area a little more. The controls are easy to use, so far it has been durable and reliable. It’s easy to move around to different chairs. I have found this to be a lot better quality than her massagers. I have tried in the past.

The product is great quality, good material doesn’t feel like a lot of corners are cut unlike so many things mass manufactured today. I got this for my wife who has regular back and shoulder tightness due to hospital work. However she is quite small and though it works fairly well for my larger proportions, it does nothing for her. The track bumps up against her spine, (again a petite issue with less volume of muscle surrounding her spinal column) the balls that knead don’t quite hit her in the spots that really need work. It seems like a great product, slim in features but well built. But doesn’t work in our particular case. My wife has found more success with a massage rolling stick and a hand ball roller. Disappointed this one wouldn’t let her enjoy an automated massage, but others who are taller may find this to be a great buy.

After trying this multiple times at my parents' house, I had to get one for myself. The range of motion on the traveling motors is pretty good, and there are a number of function to make the massage concentrate on a specific area. Make no mistake, the massaging action is strong- if the machine has good contact with your back, it's capable of bruising you. Or, as I like to call it, hurts so good. I think the contact/massage on the upper back could be better, but overall this Homedics device does what I bought it for- lower back relief. It has an auto-off feature that can't be disabled. I'm sure that's a safety feature, but it would be better if it had a timer feature, instead.

Simple, yet effective. It's like sliced bread... hmmmm. If only there was some sort of expression for that. *Edit* If you're excessively overweight, or suffer from gigantism this is not the massage pad for you. If this is the case, you need a dwarf with a crochet mallet, not an exceptionally average massage cushion. I mean, c'mon! Who are you trying to fool? Homedics? Or yourself?

I am now officially and forever done with Homedics. This latest purchase has cemented my decision. After approximately two months of use (and of course, 30 days after the return window closed) the Homedics Shiatsu cushion started making loud grinding noises as the massage balls moved up and down inside the mesh cover. They had never done this before. Also, the cushion itself became warm to the touch after a few minutes of operation-- even though the heat feature was NOT turned on. The noise was loud--startlingly so. I became worried about using the cushion as I feared damaging my back or worse, starting a fire. I contacted Homedics customer service requesting a replacement or refund as the product was still under warranty. I was told that since I had purchased a "used" item delivered in a damaged box, the warranty had been voided. I explained that although the corner of the box was a bit pushed-in, the cushion inside was intact, brand-new, factory-wrapped in plastic and never opened. There was NO mention of a voided warranty or I would not have even purchased this. However, this exchange with Homedics went nowhere. I then contacted Amazon customer service which came through for me and arranged for a refund and free return. Homedics had no interest or support for their product as soon as they had my money, and they will not get any more of it-- ever. If you buy this cushion or any other from them, good luck.

It works very well. The rolling balls going up and down the sides of my spine are very strong, leading me to believe that it is of good quality and will hopefully last me many years. Be ⚠️ cautioned that if you lean back into the rolling massage balls, you might be sore later. Helped with my tense muscles and sore back.

After two back surgeries this message definitely relaxes tired muscles and helps me sleep. I wish the back came up higher onto my lower neck area. I have to use a pillow to get my head in a comfortable position and the message doesn’t reach my lower neck area at all. Other than that, it works fine.

Great product very strong with heat & 3 speeds of vibrations full back or half or lower settings

El producto fue parte de un kit que fue obsequio para mi madre, y funciona de maravilla vale totalmente la pena! Desde el día uno de uso le fascinó.