i ordered this, but i received a used one that had been returned, and sent to me as a new product! unsanitary & unacceptable!! how can this happen???

I wouldn’t know. You need to communicate with Amazon

A question for the 4All Family team- I need to transport 8 .5cc prefilled syringes without needles. Which cooler will best fit these?

Hello, Thank you for your question, we hope you are doing well! For this scenario we would recommend using one of our largest coolers which are listed below. -4ALLFAMILY VOYAGER COOLER B08J6WQZ2P -4ALLFAMILY EXPLORER COOLER B07SYZ22GS -4ALLFAMILY Big Nomad COOLER B0964ND8Y3 You can find the preferred cooler by searching them on the Amazon Search bar or by searching their respective codes that you see in the brackets. The best from the three coolers is the Voyager as it can be used as a mini-fridge to keep meds cool indefinitely. If you need to transport meds you can go with the Big Nomad as it will keep your syringes cool for 28 hours. We hope this helps! Warm regards 4ALLFAMILY TEAM

How many Enbrel pens will this hold?

Hello, Thank you for your question! The 4ALLFAMILY NOMAD 48H 7 PEN INSULIN COOLER can hold 5 Enbrel pens. Hope this helps! Best regards, 4ALLFAMILY TEAM

How many pens such as Ozempic will fit with the biogel inside together??

Hello, 4allfamily Medicine cooler travel case, 72 hour cooler model will hold 4-5 ozempic pens. Kind regards, 4allfamily customer care team 💙

NOMAD BIG 48H 1-7 Pen INSULIN COOLER TRAVEL CASE Medicine Cooler TSA Approved Box EpiPen carry Case Medical Travel Cooler bag Diabetic Pen Travel Hard Shell Insulina with Biogel Ice Pack

Product ID: 368795862

Secure Transaction

Details

Brand
4ALLFAMILY
Colour
Blue
Material
Stainless
Package information
Bag
Capacity
1.93 Inches

👜Fits 7 insulin pens, travel-ready

✈️TSA-approved for hassle-free security

❄️Keeps meds cool up to 52h

Description

❄️ Travel cool, stay sharp: The ultimate insulin cooler for the on-the-go pro.

ADVANCED BIOGEL TECH - Biogel freezes at 36°F to keep meds stable without freezing or melting—protect your insulin with cutting-edge cooling.
EFFORTLESS SETUP ANYTIME - Freeze 6-8 hours, activate with warm water, insert meds, and go—no batteries or wires needed for stress-free travel.
MAX CAPACITY MINIMAL BULK - Stores up to 7 insulin pens in a sleek, lightweight design that fits discreetly in backpacks and carry-ons.
AIRPORT READY TSA APPROVED - Glide through security with ease—designed to meet TSA standards and includes a reusable Biogel ice pack.
EXTENDED COLD CHAIN CONFIDENCE - Maintains fridge-level temps for 33h and cool temps up to 52h—perfect for long trips or hot climates.

The 4ALLFAMILY NOMAD BIG 48H Insulin Cooler is a TSA-approved, hard-shell travel case designed to keep temperature-sensitive medications cold for up to 52 hours. It fits up to 7 insulin pens, uses advanced Biogel technology to maintain stable temperatures without freezing meds, and is lightweight and compact for seamless airport security and everyday travel. Perfect for professionals who demand reliability and discretion on the move.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

39649 som

Duties & taxes incl.

Kyrgyzstanstore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

View all Trustpilot reviews

Units	1 Count
Brand	4ALLFAMILY
Format	gel

NOMAD BIG 48H 1-7 Pen INSULIN COOLER TRAVEL CASE Medicine Cooler TSA Approved Box EpiPen carry Case Medical Travel Cooler bag Diabetic Pen Travel Hard Shell Insulina with Biogel Ice Pack

Details

Description

Specifications

Common Questions