Used foam cutter for 40+ min, now it won't cut and wire is red & soft — looks like it's melting. What do I do?

Our cutter’s operating temperature range must be under 150℃. Preheat 5-10 secs for best temp. Let it rest after 30 mins of use. Otherwise, the wire may turn red and soft, looking like it's melting and won't work.

Foam cutter glows red right after setup — is this a design defect?

To prevent overheating or melting, please install the foam cutter exactly as shown in our instructions.

Works fine on regular foam, but won't cut rigid plastic at all — is the cutter defective or just not made for that?

Our cutter kit can only be used to cut low-density foam; it is not suitable for batch cutting or very high-density material.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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COOLTOP Hot Wire Foam Cutter Kit, 18W with Cleaning Pen

Product ID: 367702202

Details

Brand
COOLTOP
Colour
Brown
Handle material
Plastic Steel
Item length
6 Inches
Material
Stainless

⚡18W rapid heating power

⏱️Heats up in 10 seconds

🛡️Overheat protection & safety LED

24428 som

Duties & taxes included

In stock

Sold byAmazon KyrgyzstanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Kyrgyzstan.

Secure transaction

Description

🔥 Cut fast, carve smart, create boldly!

CRAFT WITHOUT LIMITS - Perfect for foam board, pearl cotton, EPP, KT board, EPS — ideal for pro DIYers and creatives.
EFFORTLESS MAINTENANCE - Includes cleaning pen for quick tip upkeep, saving you time and hassle.
TRIPLE TOOL VERSATILITY - 3-in-1 pen with hot wire, holing, and engraving tips to master any foam project.
CUT WITH LIGHTNING SPEED - 18W power heats wire to 100°C in just 10 seconds for ultra-smooth cuts.
BUILT FOR SAFETY DURABILITY - Stainless steel blade, plastic handle, overheat protection, and LED indicator keep you secure.

The COOLTOP Hot Wire Foam Cutter Kit delivers professional-grade precision with an 18W heating element that reaches cutting temperature in 10 seconds. Featuring a durable stainless steel blade and a 3-in-1 design (cutting, holing, engraving), it’s engineered for safe, efficient foam crafting across multiple materials. Its overheat protection and LED indicator ensure worry-free use, while the included cleaning pen keeps tips pristine. Ideal for artists, designers, and DIY pros aiming to elevate their foam projects with speed and style.

Specifications

ASIN	B096SB93LQ
ASIN	B096SB93LQ
Blade Material	Stainless Steel
Brand Name	COOLTOP
Color	Brown
Customer Reviews	4.2 4.2 out of 5 stars (1,618)
Customer reviews	4.2 4.2 out of 5 stars (1,618)
Date First Available	23 July 2021
Handle Material	Plastic, Stainless Steel
Item Highlight	Electric Hot Knife Foam Cutter, Heated Foam Cutter Tool, Styrofoam Cutter, Ideal for Foam Board/Pearl Cotton/EPP/KT Board/EPS
Item Length	6 Inches
Item model number	CT0002A
Manufacturer	Cooltop
Manufacturer	Cooltop
Manufacturer Part Number	CT0002A
Material Type	Stainless Steel Plastic
Model Number	CT0002A
Number of Packs	1
Package Dimensions	30.51 x 21.59 x 5.69 cm; 449 g
Product Style	Classic
Unit Count	1 Count

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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I loved the variety of products available. Will definitely shop again.

2 months ago

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Excellent communication throughout the order process. Product is perfect.

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24428 som

Duties & taxes included

In stock

Sold byAmazon KyrgyzstanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Kyrgyzstan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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