Emily richards review states that sureflap won't honor the 3 year warranty if the product is purchased through amazon. is this true?

I have 3 cats and have owned 5 of these feeders. They’re great, however 3 of them have broken almost exactly 3 years after buying them. The company has replaced one for me. At nearly $200 a pop now, they’re getting just too costly for me to replace and I’m going to look into alternative feeders for my current broken one, and hope that my other 2 last awhile.

What is the food volume capacity?

I can fit 2 5.5oz cans of wet food into the bowls.

I have a 24 lb cat and a 6 lb dog. Is anyone using this device for their dogs, and if so, how effective is it? Are they scared by the sensor at all?

I bought it for my 5lb chihuahua. She’s not scared of it but it took a few days in the training mode (explained in directions that come with it) for her to understand it. Her ears touched the rim as she ate and Just seemed a bit big for it. She’s a bold dog so I can see a nervous dog being even more uncomfortable/scared. I wound up using it for my cat because my dog didn’t use it much.

Will it work with rechargeable batteries?

Yes. I use eneloop AA batteries with C size sleeves and it works great.

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SureFeed Mikrochip Futterautomat, weiß, 1 Stück (1er Pack), MPF001

Product ID: 333071577

Details

Brand
SureFlap
Material
Grey bowls and
Recommended uses for product
pet feeding
Special features
Microchip
Target species
['Cat' 'Dog']

🔋6 months battery life

🔒Selective access for 32 pets

🥫Sealed bowl keeps food fresh

67400 som

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Description

🐾 Feed smarter, not harder — the future of pet dining is here!

EFFORTLESS SETUP - One-button programming stores up to 32 pet IDs for hassle-free multi-pet management.
LONG LASTING POWER - Battery-powered with up to 6 months of uninterrupted feeding—freedom from constant recharging.
FRESHNESS LOCKED IN - Sealed lid and bowl design keeps wet and dry food fresher, locking in flavors and locking out flies.
EXCLUSIVE PET ACCESS - Only opens for your pet’s microchip or RFID tag, eliminating food theft and ensuring diet compliance.
PEACE OF MIND WARRANTY - Backed by a 3-year warranty, because your pet’s health deserves reliable tech.

The SureFeed Mikrochip Futterautomat is a smart, microchip-activated pet feeder designed to prevent cross-feeding in multi-pet homes. Compatible with all common microchips and RFID collar tags, it features a sealed bowl to keep food fresh and odor-free, supports up to 32 pets, and offers up to 6 months of battery life. Ideal for managing prescription diets and portion control, it comes with a 3-year warranty for lasting reliability.

Specifications

ASIN	B00O0UIPTY
Additional Features	Microchip Sensor
Age Range Description	All Life Stages
Are Batteries Required	Yes
Batteries are Included	No
Best Sellers Rank	#7,678 in Pet Supplies ( See Top 100 in Pet Supplies ) #26 in Automatic Cat Feeders
Brand Name	SureFlap
Breed Recommendation	Small, Medium Breeds
Capacity	400 ml
Color	White
Connectivity Technology	WiFi
Country of Publication	China
Customer Reviews	4.3 4.3 out of 5 stars (12,856)
Dog Breed Size	Medium
EU Spare Part Availability Duration	1 Years
Global Trade Identification Number	00812472020086, 05060180391324
Included Components	1 x RFID Collar Tag, 1 x Grey Bowl, 1 x Split Grey Bowl, 1 x Grey Mat
Item Dimensions L x W x H	31L x 23W x 21.5H centimeters
Item Weight	1.49 Kilograms
Manufacturer	Sure petcare
Manufacturer Part Number	194705
Material Type	Grey bowls and lid
Model Number	194705
Number of Items	1
Operation Mode	Electronic
Power Source	Battery Powered
Product Care Instructions	Hand Wash Only
Recommended Uses For Product	pet feeding, cross feeding avoidance, wet food, dry food
Style	Standard Version
Target Species	['Cat', 'Dog']
UPC	812472020086

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TrustScore 4.5 | 7,300+ reviews

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Excellent communication throughout the order process. Product is perfect.

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Good experience, but the tracking updates could be better.

2 months ago

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67400 som

Duties & taxes included

In stock

Sold byAmazon KyrgyzstanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Kyrgyzstan.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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