Vive 8" Alternating Pressure Mattress - Low Air Loss Hospital Replacement Mattress - Medical Bed Topper for Ulcers and Bed Sores - Variable, Inflatable Air Pump System

This was for my elderly mama’s bed she loves it very comfortable and it adjusts well to her bed 🛌.A1.

Hi, we've had the mattress and pump since August 2023(2/3 months) and the pump will not switch on. Has anyone else had this happen and is there a way to get it started or do I need to return it and hope for some satisfaction?

After a week or so the pump unit became so noisy that my workshop compressor was quieter. Only the dead could sleep with this running

Unfortunately the static mode is temporary !

There is NO product support for this item in the UK, if it goes Faulty ( the compressor stopped working after 3 Months ) Amazon won`t take the faulty unit back. Tried to get Vive Health to repair the unit, but they are based in the USA and have No Warehouse in the UK to replace / repair, although they were very helpful

Bought this from amazon on January 8th 2024. Pump became faulty and stop working after 2 months. This product has only one month refund and return policy . There is no repair or seller contact information.

My wife, who is a paraplegic with a stage 4 and a wound vac has been using this for a week and we are very impressed with the quality and comfort. Pump is very quiet.

I have Pulmonary Fibrosis and I am in a hospital bed 24/7 now. I use to get bed sores and now with my new mattress I am noticing any new bed sores and the ones I had are going away. I have no problems with a little hissing noise...Some people talk in their reviews like its horrible sounding but I have no problem what so ever. I guess if you move around a lot it might make more noise.

This item quit working within one day. My husband is bedbound so I had to have special help to move him off his old mattress and on to this mattress after it was inflated. I called service and found out they only give advice to check for leaks. Of course I couldn't move my husband off, so pretty soon he was lying on the the metal of his bed. I only had his lady care giver, so at two oclock in the morning we unlocked his bed and moved it as close as we could and dragged and maneuvered him to my bed. He was practically sideways. .we removed the deflated air bed. put his old mattress on the bed, fortunately it is a hospital bed so I could lower it lower than mine, and dragged him across the space between the beds. His care giver, myself, and especially my husband were completely exausted and beat up. what a mess.

We were recommended this mattress by another patient's family. It's been 100% effective for preventing pressure sores. Easy to use. The mattress is full of individual inflatable cells, which much like pool inflatables, make a squeaking noise when they inflate and rub together. This is constantly happening and I need to search to find a lubricant which will last long term and not deteriorate the mattress. If there was a fix or at least guidance on what to use that'd make this a 5 star item.

The air mattress is working out good, not to loud