Logitech Circle View Weatherproof Wired Home Security Camera TrueView Video, 180° Wide Angle, 1080p HD, Night Vision, 2-Way Audio, Tilt for Privacy, Apple HomeKit Secure Video

Had a Ring doorbell for years, then I got this bad boy and immediately sold my Ring on facebook marketplace and ordered another one of these for the backdoor. They're truly vastly superior to the Ring products I tried, in every way. Motion capture is better, and recordings work better, and they have facial recognition that Ring doesn't even have!!! I seriously encourage you to read all about this device, everything they say is true, it's fantastic. The Circle View Doorbell is an absolutely amazing device, once you get the firmware updated anyway! That is the only issue, when I got my first camera, it did a firmware update overnight and was unresponsive the next day and I had to do a factory reset about 7 times before it would reconnect. Once it was added back to homekit though, it's been flawless ever since. The 2nd camera did the firmware update, but just reconnected before I woke up the next day and has been perfect ever since. Another thing worth mentioning is that the Apple HomePod and HomePod Mini are notorious for causing serious network issues and will cause these cameras and other smarthome devices to become unresponsive. I've even had my internet stop working until I removed the HomePod and rebooted the router.

I bought the Logitech Circle View after doing a lot, but obviously not enough, research online. I selected it because it was compatible with Apple HomeKit, Logitech's online compatibility checker said it would work with our existing door chime, and because its built-in light enables color video at night. So, what are the problems? First, it's NOT compatible with our existing door chime. Our home was built in 1984 and uses 8v DC to power the doorbell. One of the good things about the Logitech product is that it works with a wide range of DC currents, from 5v up to 24v. However, after 2 hours installing the unit and double checking all connections, the chime would not ring. Technical support told me that, despite what their compatibility checker said, our existing door chime was not supported and I'd need to buy a new one. So, I bought and installed an Apple Homepod Mini. Now, pressing the button produces a sound inside our home. Second, at a little after 7:00 this morning, I received an alert that the door camera had gone offline due to excessive heat. Our house faces East, so the doorbell is in direct sunlight until about 10 am when the porch roof blocks the sun. Logitech warns that direct sunlight may cause the unit to overheat, but that happens with less than 2 hours of early morning sunlight? Worse, looking for solutions to the problem, I learned that this door camera won't operate at temperatures above 104 degrees F. I live in Mesa, Arizona. This thing won't work if its mounted in the shade for most of June, July, August, and September! Worse, because the doorbell will only make a sound when its connected to my Homepod Mini, and because it disconnects with the Homepod whenever the camera is offline because of heat, pressing the doorbell produces no sound inside our home. (If our existing door chime had been compatible, it would still sound even when the camera is off due to excessive heat.) There are many things to love about this door bell, if only it would work reliably. It won't work reliably in much of the desert Southwest. In the US, even more temperate climes often have a few days each year of temperatures above 100 degrees. If you can live with a few days in which your door camera doesn't work, this unit might be a good choice. However, I consider a video door bell to be an important security component for our home. A few days of unreliability would be unacceptable. Bottom line: Logitech shouldn't be selling this camera until they address this heat issue. For those of us in the desert Southwest, it's acceptable for interior use only.

If you're an Apple HomeKit user and want to use HomeKit Secure Video there aren't many cams to choose from. This is a good choice as far as the available options are concerned but its tech is getting stale when compared to other cameras. It operates solely on 2.4Ghz and its resolution is good but not great. The picture looks fine but details are missing and when you zoom in it pixilates and loses all detail and clarity. The resolution is a limitation of HomeKit. Video quality is limited to 1080p. This wasn’t such a big deal when Apple first rolled HSV out, but 2K and 4K cameras are common now. Even if your chosen camera supports a higher resolution, your video will be limited to 1080p if you use it with HSV. When you are squinting to recognize someone with a hat on or pick out a number plate, the extra resolution helps. On the other hand, you need a lot of internet bandwidth if you want to upload and stream 4K videos. You can review camera footage in the Home app on your iPhone, but HSV cameras can’t record video continuously. They only record motion events based on your chosen triggers and activity zones. You can scroll back through the timeline, and events are marked with icons, such as a person or package, but there’s no easy way to search or filter the recorded clips. All your videos are uploaded to iCloud, and there’s no option to keep local copies on a memory card or hard drive. Apple is falling far behind the competition on the home security front but on the other hand they aren't charging huge fees for the service. You will have to step up your iCloud storage subscription to at least 200Gb if you have more than 5 cameras. One thing to note: I had one camera come in with the most recent firmware preinstalled and the other two had older firmware. Upon initial installation to HomeKit the ones with the old firmware immediately started to update. You don't get any real indication that the update is happening so be prepared to let them finish. It only took a few minutes to complete. I returned one camera to Amazon for replacement because I wasn't aware that it was in the middle of an update and I unplugged it to move it to it's new location. Basically I bricked the camera because it didn't finish the update process and therefore would not boot up properly when powered on. The LED blinks a certain way to let you know what it's doing but being new to these cameras I didn't know what to look for. Just add it to HomeKit and leave it on for 30 minutes just to be sure. The latest firmware is 8.2.64 and that can be found by opening the camera view in HomeKit, tapping the gear icon on upper left and then scroll down to the bottom. You can also setup the camera's options from this page as well.

UPDATE: For those in Canada considering buying this but are worried about freezing temperatures, it was about -41℃ (-41.8℉) in my city in Alberta last night, Dec. 28, 2021, and my doorbell is working fine. It still has been flawless since I got it in September 2021. UPDATE 2: This lovely doorbell is now available in Canada through Apple Store or Logitech's Canadian website! 🇨🇦 I ordered one because we need a new doorbell. I have invested so much in HomeKit, and everyone in the house loves the integration in our Apple devices. I have been eyeing this one ever since Logitech launched it last year. I am in Canada, and until now, this is only available in the US—but I am glad Amazon US ships to its neighbour now. There is another HomeKit doorbell from Netatmo, but it is priced at CA$399. It's not as sexy as this, and it doesn't have HomeKit Secure Video. I am not spending that much. The installation should be easy, as long as your existing wired doorbell system is compatible. Visit Logitech's website to check if yours is compatible. The doorbell requires a micro-USB cable; make sure you have enough power (at least 5V 2A) to set it up. Otherwise, the setup will fail. If you don't have that cable or enough power supply, you can set it up after mounting its case and connecting its Chime Kit. The power from your doorbell's transformer is enough. I never had offline or overheating issues, even when facing direct sunlight (as you can see in my photos). I am guessing the new firmware version, 8.12.15, really helps as one of its changelogs is "faster recovery from external factors" that can cause such issues. Its HomeKit integration is seamless. I always love it when five of our HomePods announce who is at the door when recognized. If it's someone new, you can register their names or "train" its face recognition, so Siri will announce their names in the future. iOS 15 also has package detection now. It is nice to get notified, especially on the Apple TV, when you have a package or someone at your door. The picture quality is excellent—way better than any of the smart doorbells my friends have. It does look amazing at night, especially when you have another light source like an outdoor wall light. I can't say much about WiFi issues because every house varies. For example, can your router manage streaming well? How far is your access point? How many WiFi networks from your neighbours interfere with yours? I have a mesh network using TP-Link Deco M9 routers. My HomeKit experience is flawless, even with five other cameras—one Logi Circle View and four Logi Circle 2. This device works well as long as you have a good WiFi network. It doesn't matter if your internet provider gives you the fastest speed in the world. Still, if your local network is congested or your router cannot manage multiple devices well, you will always have issues. If you are looking for a HomeKit doorbell, get this one already.

I bought 4 of these cameras for my new home in 2021. The setup was easy and the cameras seemed good to go after I added them to Apple Home and hung them around my property. But what started as occasional outages became constant within a year. The cameras would just refuse to connect. I'd power cycle them and they'd work again... for a few hours. Then they were no longer available. They would work seemingly at random, but were mostly just down. Upon investigation, I found that the tubing around the wiring had split open at the back of the cameras (ALL OF THEM). This was clearly not just a dud; I had 4 samples and none were working. About two months ago I discovered an unopened one in a drawer, and I decided to use it as an indoor camera, hoping that being out of the elements would extend its life. However, it is already starting to go out for periods of hours at a time. I also use Aqara cameras that I bought at the same time, and I have NEVER had a problem with them connecting, regardless of placement in the home. Overall, I think Logitech just put these out as a cash grab for Apple Home users, and never planned to continue support. I would discourage ANYONE from buying even one of these. If you're an Apple Home user and looking for an alternative, check out Aqara's line of cameras. Yes, a hub is needed but support and quality are unparalleled.

I have had this Logitech camera doorbell for 2 years and have been really happy with it. It’s reliable, the images are clear, and I can easily see and speak to people who come to my door. I like that the doorbell offers an angled mounting bracket. The angle helps me see my porch, front walkway, and a good portion of my driveway. The camera reliably detects people, animals, packages and cars. It’s great to get notified that someone is pulling into my driveway. It’s also easy to view recorded videos and save them. I will say that you need to be somewhat tech savvy to use Apple Home, not just for this doorbell. There is a slight learning curve, and it takes a little reading and researching to understand how Home works. It’s not difficult at all, and if you enjoy tech stuff it’s fun. Plus, I’d rather be the person to manage my cameras, etc. rather than depend on a security company to do it. About once a year I have to remove the front plate of my doorbell, reset it and add it back to my home. I’ve found that this usually happens after a major iOS software update. *TIP* If your doorbell is acting glitchy, check to see if your Apple TV (if that’s the hub you use) needs a software update. That’s happened to me 3-4 times in 2 years and the glitch goes away after updating my Apple TV. Fortunately I have not had a lot of issues with overheating, even though I live in a hot and humid climate where my doorbell gets afternoon sun. About 2-3 times each summer the doorbell overheats but comes back on within a short time. For me, I like the reliability and privacy of this Logitech doorbell, so the few occasions of overheating don’t bother me. I highly recommend this doorbell.

Update 2025 - Unfortunately this doorbell was a struggle to work with over the years while owning it. I was plagued by constant shutdowns in the winter time due to the sun making the doorbell overheat (there's really no reason for this to be happening, It's talked about everywhere as a big defect of the camera so it's just an awful design for an OUTDOOR device) Outside of the overheating from sunlight in the winter time, It would also shut down occasionally in the summer. There would be several times where it would not detect motion when there was motion clearly happening (although a lot of this could probably be blamed on how Apple handles all of that through homekit....sometimes you need to reset your home hubs to fix it as they're the "brains" for the camera itself.) Then I would have an even worse issue to where it would see motion when there was none. And this was even with adding all the restrictions, activity zones, and trying multiple different lighting settings. Ultimately i determined the sensor itself was malfunctioning and "seeing" motion when there was none due to the camera going in and out of focus randomly while viewing recordings and live feeds. I tried to reach out to Logitech over this because it doesn't seem like a typical failure and was hoping they would simply warranty this as I figured it was most likely caused by the device constantly overheating. Sadly the customer service rep I spoke with said they couldn't do anything as it was outside of the 1 year warranty. I honestly cannot recommend this device to others....It's probably the best quality Homekit doorbell video wise....but the overheating is troublesome and it seemingly leads to even further issues and failures as I've experienced. Logitech really needs to re-design this from the ground up and they could truly have the whole homekit doorbell market easily within their grasp. Unfortunately they don't seem to care about the critical engineering failures within their design and that's further enforced through their incredibly short warranty period for an outdoor device. For the price you pay for this, you should really get a lot more. I was excited when I first got this and got it installed....and it worked great within that first year....but it doesn't seem to last much past that. I will be trying a different doorbell in the future, hopefully something nicer comes out by the time my error ridden Logitech eventually goes into it's final shutdown from overheating. Original Review - 2023 I decided to pick up this Logitech Circleview Doorbell for Homekit for one main reason: I wanted to get off the Ring Doorbell platform. Homekit Doorbells that are natively supported are few and far between. You have this one, one made by Wemo (belkin), and the new Aqara G4 Doorbell. Look up a few reviews on any of these and you'll find the following as the main focuses for each: Logitech - It overheats (supposedly this has been fixed from the latest firmware...I picked this up in March before the heat from summer so I'm not sure how this will reflect on my purchase...fingers crossed) Wemo - Disconnects all the time (unreliable) Aqara - Has connection issues as of launch, and people are upset regarding the orientation of the camera (Orientation was the big reason I didn't want this) The Logitech was very easy to install, the only issue I had was the screws provided in the kit for mounting were very easy to strip. In their defense it's meant to be installed using the wall anchors, however since I had a previously installed smart doorbell I planned to simply screw back into the wood where the previous screw holes were made. The door chime in my kit doesn't appear to make my actual chime go off...however I suspect that something is wrong with our chime and won't blame Logitech for this. I'm pretty sure the previous owners of this house that installed the Ring did it incorrectly and swapped the Transformer wire and the Front doorbell wire at our chime....I had to swap these in order for the Logitech to actually be powered correctly. Initially I would ring the bell and the doorbell would start flashing a white light on the LED and lost connection. After switching the wires on the Chime Kit that come from the wall, it worked flawlessly. Initially the firmware wouldn't update on the camera after installing it, but it pushed the update overnight and it's now on the latest firmware. There was one disconnection and I'm assuming that disconnection was during the firmware update overnight. My wife did leave the house this morning and the doorbell didn't pick up on her leaving somehow...but we suspect this has to do with it not seeing her face and we have the specific motions setting turned on so it probably just didn't realize it was a person because of that. Overall we're very happy with the responsiveness of the doorbell so far, and we likely won't run into overheating issues until the summer gets here (hopefully we don't have any issues though). The video Quality is better than what we had on the Ring Pro, and we love the fact it has a bright light for Color video at night. We have a milk delivery where the delivery guy shows up around 3am and our porch light isn't always on when they show up (have an automation for it to be on when they typically arrive) Now we can set up an automation to turn it on if it detects motion for the delivery person (or intruder for that mater as a deterrent) but even if that fails, at least the cameras light will turn on when it see's motion regardless. I wasn't excited to drop $200 on this doorbell, but it's nice knowing that I won't have to drop $30 each year for basic functionality on the Ring, and I get better responsiveness and video quality now. Is this better than the Aqara G4 when it's $80 less? I think it is because of the overall video quality and the orientation of the physical camera....I don't regret my decision as of now, but if I run into issues I will surely come back and post my findings here.

Bottom line first: I returned camera. I liked the camera when it was functioning with stable power. However when I removed power for 5-10 seconds and returned power, the camera would not re-sync with wifi network. Pros : >Works with Homkit. >No additional Hubs or apps needed. ** >No additional monthly cost. ** ** If you are an existing Apple product family you probably already have an Apple TV and the 200GB iCloud account. >Picture quality was good during daylight hours. >Motion sensing was very good. AI for discriminating between cars, people, and animals was very good. Cons: >Power requires USB Type A connector. This requires a large hole to be drilled for wiring to be managed. >Power supply is a USB wall unit that is not outdoor rated. Logitech technical support suggests that it not be plugged into extension cord. >Reset/Sync button is on back of unit an requires significant pressure to engage. I felt inconsistency on how hard I needed to press button. Direction state 9 seconds, however I found that I was pressing longer with no result and having to press multiple time before the camera would beep acknowledgment. >Camera would not re-sync with network after power outage. To use camera after power outage you need to reset camera and manually sync with Homekit. This requires deleting the previous camera from Homekit, pressing the camera's physical reset for 9 seconds, Sync with iphone on same 2.4G wifi network using QR code printed on underside of camera mounting plate. This is why I returned camera. I attempted to troubleshoot power loss sync issues with Logitech technical assistance. We had 3 rounds of emails with various tests. I ultimately setup a simplified 2.4GHz wireless network with only my wireless router, Apple Tv, Circle View Camera, and Iphone. All other wireless networks were turned off and the 2.4GHz network had all mesh/smart features disabled. Thru a series of tests I was able to isolate that the camera does not maintain its network configuration after a power interruption. Perhaps my unit is faulty and not performing as designed. These are my experiences with the particular unit I purchased. I will be returning my Circle View camera and looking for other options.